Top 12529 Inbound Service Representative Jobs

Patient Service Representative
Allure Medical —Greenville, SC
- From $25 an hour
- Part-time
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12h
Customer Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home
13d
Client Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home
13d
Customer Service Representative- Remote
Sharecare —Remote
- $15.50 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Part Time Customer Service Representative (Teleradiology Support)
Valor Network —Remote
- $20 - $25 an hour
- Part-time
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
Quick Apply
Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
8d
Call Center Customer Service Representative (1st Shift)
Travel Incorporated —Remote
- Full-time
- Remote
- Office
- High school diploma or GED
- Travel
- Paid training
Quick Apply
Patient Service Resolution Representative
US Acute Care Solutions —Remote
- $14.53 - $26.88 an hour
- Full-time
- Remote
- Microsoft Outlook
- Basic math
- HIPAA
- Paid parental leave
- Health savings account
10h
Customer Service Representative
Tarheel Pure Water —Remote
- $12 - $13 an hour
- Part-time
- Remote
- Fair chance
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Customer Service Representative
APCO Holdings —Remote
- Full-time
- Remote
- High school diploma or GED
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative-Food & Ingredient Distribution
Ampak Company —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Patient Service Representative - Patient Experience
Midi Health —Remote
- $60,000 a year
- Remote
- Spanish
- Google Workspace
- Writing skills
- Dental insurance
- Paid time off
Quick Apply
10d
Remote Customer Service Representative
KPS Alarms, Inc —Riverside, CA
- Full-time
- Remote
- English
- Organizational skills
- Typing
Remote Customer Service Representative
Call Control, LLC —Macon, GA
- Part-time
- Remote
- Entry level
- Health savings account
- Health insurance
Remote Inbound/Outbound Sales Representative
SingleComm —Remote
- Full-time
- Remote
- Google Workspace
- Residential
- US work authorization
- Flexible schedule
Quick Apply
Inbound Contact Representative 2
Humana —Remote
- $39,000 - $49,400 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Travel
- Paid parental leave
- Paid holidays
1d
Insurance Service Representative - Life & Health (Remote)
One80 Intermediaries —Remote
- $17.50 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Financial services
Member Service Representative
S3 Shared Services —Remote
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
RCM Call Center Representative - Self Pay (Remote)
Excalibur DDPM —Remote
- $16 - $20 an hour
- Full-time
- Remote
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Inbound Sales Representative I
Transcat, Inc. —Remote
- $23.00 - $27.50 an hour
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Employee stock purchase plan
- Health insurance

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Patient Service Representative

Allure Medical
Greenville, SC

Quick Apply

Job Details

Part-time | Full-time
From $25 an hour
12 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Teamwork
Sales
Attention to detail
Phone triage
Aesthetic treatments

Full Job Description

Job Summary

We are seeking a dedicated and detail-oriented Patient Service Representative to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. Job Summary: The Patient Service Representative II serves as an experienced first point of contact for clients by answering inbound phone calls, scheduling appointments according to established standard work, and providing accurate, timely support. This role is responsible for creating a positive client experience while meeting call center performance expectations, resolving routine and moderately complex questions, applying sound judgment to unique situations, and escalating issues appropriately to support first pass yield and operational excellence.

Demonstrates behaviors consistent with being GREAT and the Allure Core Values

Great Work Ethic, Respect For Others, Excellence in Service, Adaptability, Teamwork

Professional Communication

Communicates clearly, respectfully, and professionally with clients and team members.

Service Orientation

Demonstrates a client-first approach and works to create a positive experience.

Accuracy and Attention to Detail

Follows standard work and documents information completely and accurately.

Problem Solving and Escalation

Demonstrates higher-level problem solving by assessing client needs, identifying root causes of routine service issues, resolving moderately complex questions within role scope, and escalating appropriately when additional support or leadership review is required.

Responsibilities

· Answer incoming client calls in a professional, courteous, and timely manner while serving as a resource for complex service questions.

· Schedule, reschedule, and cancel client appointments according to established standard work and scheduling guidelines, including situations that require judgment, prioritization, or coordination across locations or providers.

· Accurately document client interactions, appointment details, issue resolution steps, and required follow-up in the appropriate system.

· Respond to routine and moderately complex client questions regarding appointments, services, preparation instructions, office processes, and related non-clinical information.

· Use approved scripts, workflows, decision tools, and service knowledge to ensure consistent service, accurate information, and appropriate resolution.

· Identify client needs, assess urgency, resolve issues within role scope, and route calls or requests to the appropriate department, team member, or leader when escalation is required.

· Support first pass yield by gathering complete information, resolving issues correctly on the first interaction when possible, and reducing rework, repeat contacts, and unnecessary handoffs.

· Maintain client confidentiality and follow all applicable privacy, security, and compliance requirements.

· Partner with clinical and operational teams to support smooth client flow, timely access to care, and consistent client communication.

· Assist with coaching, onboarding, or answering process-related questions for Patient Service Representative I team members as directed.

· Perform other administrative duties as assigned to support department operations.

Performance Expectations

· Meet or exceed established goals for proactive client outreach, rebooking, visit generation, membership engagement, and membership sales.

· Consistently deliver a high-level client experience that exceeds expectations and reflects Allure service standards.

· Demonstrate strong ownership of client retention by identifying at-risk clients, following up promptly, and supporting continued engagement.

· Resolve routine and complex service concerns independently when appropriate and escalate clinical, compliance, or leadership-related matters in a timely manner.

· Use accurate knowledge of Allure products, services, treatment pathways, and membership options to support client education and confident recommendations.

· Maintain timely, accurate documentation of outreach, follow-up, membership conversations, client concerns, and resolution steps.

· Partner effectively with team members to ensure continuity, responsiveness, and a seamless client experience.

Join our team as a Patient Service Representative to contribute to delivering outstanding patient care through efficient administrative support and compassionate service!

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Aesthetic treatments: 1 year (Preferred)

Work Location: In person

Quick Apply

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Inbound Sales Representative I

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