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Graduate Admissions Coordinator (Admissions Credentials Representative)

Indiana University -
Indianapolis, IN

Apply Now

Job Details

Full-time
$40,000 - $43,000 a year
6 days ago

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Life insurance
Retirement plan

Qualifications

High school diploma or GED
Educational compliance and regulation understanding
Office experience

Full Job Description

Department

GRADUATE SCHOOL (IN-GRAD-IUINA)

Job Summary

The Graduate Admissions Coordinator supports graduate and professional admissions operations for all Indiana University (IU) Indianapolis Graduate (master's, doctoral, and certificate) and non-degree programs. Working collaboratively with academic units, Indianapolis campus and other IU campus partners, the coordinator manages admission processing activities utilizing enterprise application and student information systems, supports workflow implementation and continuous process improvement, and helps ensure timely and accurate progression of applications through the admissions lifecycle. The position serves as a key operational liaison between the Graduate School, academic programs, and administrative office to support consistent admission practice, data integrity, and responsive service to prospective students and campus stakeholders.

Department-Specific Responsibilities

Coordinates complex admissions processing workflows, ensuring compliance with Graduate School academic standards and institutional policies, and supporting efficient student centered- admissions operational aligned with graduate enrollment management best practices.
Verifies eligibility and academic requirements.
Processes admissions and matriculation action.
Supports graduate non-degree and intercampus transfer processes.
Monitors data quality and compliance standards.
Assists with training and communication related to admissions policies, procedures, and systems.
Contributes to operational effectiveness and strategic graduate enrollment goals by promoting consistent admissions practices, maintaining accurate student records, and supporting an accessible and responsive applicant experience.

General Responsibilities

Reviews prospective students' application materials and applies appropriate criteria to determine if they are suitable for admission action; enters information into the appropriate database.
Completes route sheets with an overview of candidate's background; checks student's eligibility for degree; profiles institutions candidate has attended.
Calculates candidate's grade point average, explains foreign institution's grading scale; evaluates on candidate's English ability, standardized test scores, and produces transfer credit reports for students ensuring that work done on other campuses appears on IU transcript.
Forwards information and recommendations to appropriate department and notifies candidate as to status of their application.
Assists with the evaluation of programs where IU students are studying; ensures that these programs are accredited; and notifies students of program status.
Trains and oversees international and/or domestic staff; serves as resource on questions regarding policy and procedures.
Maintains and updates databases on foreign institutions ensuring that information used to evaluate applications is accurate.
Responds to phone inquiries for information on process or status of application and assists international and/or domestic students in completing application process.
May provide guidance to other admissions credentials representatives.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

2 years of office or related experience.

Preferred

Experience working with complex data and/or records services in a team environment.

SKILLS

Required

Proficient written and verbal communication skills.
Maintains a high degree of professionalism.
Demonstrates time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Highly thorough and dependable.
Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Indianapolis, Indiana

This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

$40,000.00 - 43,000.00 per year

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions and Recruitment

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

Apply Now

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