Top 1024 Information Technology Assistant Jobs

Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Operations & Tech Assistant Remote | Project-Based
House of Hearts Administration —Hollywood, FL
- $17 - $25 an hour
- Per diem
- Remote
- Google Workspace
- Pediatrics
- Entry level
- Flexible schedule
Quick Apply
IT Assistant
Museum of Maritime Navigation and Communication —Staten Island, NY
- $16 - $20 an hour
- Part-time
- Computer literacy
- Office
- Children
- Flexible schedule
Quick Apply
7d
Technology Support Assistant
PHILLIPS PROGRAMS —Laurel, MD
- $39,000 - $58,000 a year
- Full-time
- School experience
- Children
- Associate's degree
- Loan forgiveness
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Project Coordinator / IT Analyst - REMOTE
Connection —Schaumburg, IL
- $32 - $40 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- IT
Web Project Coordinator Internship
webfx.com —Harrisburg, PA
- $17 - $18 an hour
- Multiple hires
- Office
- Organizational skills
- Internship
- Profit sharing
- Wellness program
Quick Apply
Dealership IT Support & Administrative Assistant
Glendale Chrysler Jeep Dodge Ram (St. Louis) —Glendale, MO
- $18 - $22 a week
- Full-time
- Background check
- Dealership
- Computer literacy
Quick Apply
4d
IT Coordinator/ Assistant
Aludec USA —Eden Prairie, MN
- $23 - $26 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Helpdesk Assistant (Fulltime)
Two95 International Inc. —Cherry Hill, NJ
- Full-time
- Entry level
Quick Apply
Technical Support - Technical Assistant I
Tricon Solutions —Monroeville, PA
- $22 an hour
- Contract
- Entry level
Quick Apply
Trainer/Project Coordinator Assistant
Telcom Innovations Group —Itasca, IL
- Customer service
- Mid-level
- Organizational skills
Office Assistant / Jr. Systems Administrator
ALMA MATER —Los Angeles, CA
- Email
- Word processing
- Computer literacy
- Office
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Project Coordinator
BeyondTrust —Remote
- Remote
- Administrative experience
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
5d
Digital Project Coordinator
Urban Insight —Remote
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Experience equivalent to degree accepted
- Budgeting
- Health insurance
- Paid time off
Quick Apply
14d
Project Coordinator Supervisor, 3rd Shift (Remote)
Connection —Remote
- $67,000 - $85,520 a year
- Overnight shift
- Remote
- Mid-level
- US work authorization
- Communication skills
- Health insurance
- Dental insurance
Journeyman Computer User Support Specialist - Secretary of the Air Force Office of Small Business Programs (SAF/SB)
TLN Worldwide Enterprises Inc —Washington, DC
- $60,000 - $80,000 a year
- Microsoft Outlook
- Computer Science
- Mid-level
Part Time Office 365 & Intune Administrator
HCA Asset Management —Phoenix, AZ
- $25 - $30 an hour
- Part-time
- Remote
- Mid-level
- Windows
- SharePoint
Quick Apply
Assistant II – Student Technology Support (Hourly)
Austin Community College —Austin, TX
- $24.10 an hour
- Part-time
- Remote
- Spanish
- Computer literacy
- Writing skills
- Work from home
12d
IT Helper - Part Time
DO & CO —Redondo Beach, CA
- $28.16 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply

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Helpdesk Assistant

Kloud9 IT, Inc. -
Cleveland, OH

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Job Details

Full-time
$35,000 - $45,000 a year

Qualifications

Customer follow-ups
Computer operation
Network troubleshooting
Email customer support
Technical support via phone
IT user and group management
Phone communication
Equipment troubleshooting
Incident Escalation
Printer (troubleshooting support)
High school diploma or GED
Dispatching
Computer hardware
Desktop (troubleshooting support)
Organizational skills
Customer service knowledge base
Technical support via email
Equipment inventory management
Escalation handling
Communication skills
Peripheral hardware support
Entry level
Ticketing system technical support
Time management

Full Job Description

Job Title: Helpdesk Assistant
Location: Kloud9
Job Type: Full Time
Reports To: Service Delivery Manager

Job Summary:

We are seeking a detail-oriented and customer-focused Helpdesk Assistant & Dispatcher to join our IT support team. This is a great entry-level opportunity for individuals looking to start a career in IT. This role involves basic technical support tasks, ticket management, and coordinating service requests by dispatching them to the appropriate IT personnel. The ideal candidate will have strong organizational skills, a basic understanding of IT systems, and excellent communication abilities.

Key Responsibilities:

Act as the first point of contact for IT support requests via phone, email, and ticketing system.
Perform basic troubleshooting steps for common IT issues, such as password resets, printer connectivity, and account lockouts.
Log and categorize support tickets accurately in the helpdesk system.
Prioritize and dispatch support tickets to the appropriate IT technicians based on urgency and skill level.
Follow up on open tickets to ensure timely resolution and maintain customer satisfaction.
Provide users with status updates on their IT requests and escalate unresolved issues to higher-level support.
Maintain accurate records of IT support activities and update the knowledge base with frequently asked questions and solutions.
Assist in setting up and configuring basic IT equipment such as workstations, peripherals, and user accounts.
Support IT administrative tasks, including inventory tracking and documentation.

Qualifications & Skills:

High school diploma or equivalent; IT-related certification or coursework is a plus.
Basic knowledge of computer hardware, software, and networking fundamentals.
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Customer service-oriented with a proactive and problem-solving mindset.
Experience with ticketing systems (preferred but not required).

Why Join Us?

Opportunity to gain hands-on IT experience and grow within the company.
Supportive and collaborative team environment.
Competitive salary and benefits package.

If you are looking for an entry-level IT role that allows you to develop your technical skills while coordinating IT support operations, we encourage you to apply!

How to Apply:
Please send your resume and a brief cover letter to [Company Email] with the subject line “Helpdesk Assistant & Dispatcher Application.”

Quick Apply

Refine Your Search

Information Technology Assistant jobs

Helpdesk Assistant

Operations & Tech Assistant Remote | Project-Based

IT Assistant

Technology Support Assistant

Project Coordinator / IT Analyst - REMOTE

Web Project Coordinator Internship

Dealership IT Support & Administrative Assistant

IT Coordinator/ Assistant

Helpdesk Assistant (Fulltime)

Technical Support - Technical Assistant I

Trainer/Project Coordinator Assistant

Office Assistant / Jr. Systems Administrator

IT Assistant / Help Desk (Entry Level)

Project Coordinator

Digital Project Coordinator

Project Coordinator Supervisor, 3rd Shift (Remote)

Journeyman Computer User Support Specialist - Secretary of the Air Force Office of Small Business Programs (SAF/SB)

Part Time Office 365 & Intune Administrator

Assistant II – Student Technology Support (Hourly)

IT Helper - Part Time

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