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Information Technology Administrator

Network to Code
Remote

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Job Details

Qualifications

Mid-level
3 years
Leadership
Communication skills

Full Job Description

WHO WE ARE:

At Network to Code, we're leading the global movement toward automated, data-driven networking. As the trusted partner behind more successful network automation deployments than any other Network to Code, we help the world’s largest and most complex enterprises rethink how networks are built and managed.

Our flagship platform, Nautobot, is the industry’s most powerful Network Source of Truth & Automation solution—empowering teams to deploy, operate, and evolve their networks with greater precision, security, and speed. But we’re more than just a software Network to Code.

We’re a team of innovators, engineers, and lifelong learners committed to reshaping the future of networking. Backed by our deep automation expertise, open source leadership, and proven NetDevOps practices, we deliver outcomes that matter: improved reliability, enhanced security, and dramatically reduced operational costs.

If you’re passionate about solving real problems, driving change in enterprise networking, and building the future of network automation—we’d love to meet you.

IMPACT OF THIS ROLE:

This critical role ensures operational excellence by supporting the entire organization, maintaining IT asset integrity, and upholding security standards through diligent user account governance. It manages the end-to-end technical lifecycle of all employees (onboarding and offboarding), acts as the central gatekeeper for support requests, and performs essential administration of key systems like Google Workspace, HubSpot, Claude, the Atlassian Suite, Slack, and 1Password. The administrator will also drive efficiency by seeking to automate internal workflows and providing essential technical support and training across the company. This position reports to the Director of IT & InfoSec and works closely with other members of the IT Department.

A DAY IN THE LIFE:

Act as the primary gatekeeper for incoming support requests, triaging tickets, assigning appropriate priority (High, Medium, or Low), and distributing tasks for resolution.
Respond to, assist with, and work on incoming support requests from employees.
Manage the technical onboarding process for new hires, ensuring they have all necessary equipment and software.
Execute the technical offboarding process for departing employees, including revoking access to all company systems and coordinating the secure retrieval and disposal of assets.
Perform asset management, including maintaining a comprehensive inventory of company hardware and managing the hardware lifecycle and refresh program.
Maintain and govern user accounts and access levels across the company's technology stack, ensuring adherence to the principle of least privilege and organizational security policies.
Collaborate with department teams to understand their requirements and help design and implement solutions that meet their needs.
Support the IT Department and other IT Administrators through cross-training.

WHAT YOU BRING:

Excellent problem-solving skills with an attention to detail.
Exceptional communication skills, including the ability to clearly explain complex technical ideas and confidently lead remote training sessions.
Ability to balance priorities across multiple projects and see them through to completion.
Honesty and empathy to those around you on a daily basis.
Confidence and flexibility while working independently and as part of a team.
Demonstrated ability to use independent judgment for systematic prioritization and triage.
Desire to learn new skills and expand in the Information Technology field.

WHAT YOU HAVE:

Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in an IT Administrator or equivalent role.
Experience with Python programming language or a desire and ability to learn.
Strong understanding of IT Service Management (ITSM) principles and automated ticketing workflows.

LOCATION OF THIS ROLE:

United States

WHY US:

At Network to Code, you won’t just work with the brightest minds in network automation—you’ll grow alongside them. We’re a team of builders, innovators, and mentors who believe in pushing the boundaries of what’s possible while lifting each other up along the way.

Our culture is rooted in collaboration, inclusivity, and shared purpose. With a remote-first mindset and a globally distributed team, we stay closely connected through virtual events, team-building sessions, and day-to-day collaboration—so no matter where you are, you’ll feel part of something bigger.

We’re proud to foster an environment where every voice is heard, every idea is valued, and every individual can thrive, whether you're a seasoned expert or a rising star.

We’ve been recognized as an Inc. Best Workplace and named to the Inc. 5000 list of fastest-growing private companies—proof that we’re not only building cutting-edge solutions, but also a Network to Code where people love to work. Our impact has also been acknowledged in multiple Gartner reports, highlighting our leadership and innovation in the field.

When you join Network to Code, you’re not just joining a Network to Code, you’re joining a movement to redefine how networks are deployed, managed, and consumed. Come help us shape the future of networking, one automation at a time.

Network to Code is proud to be an Equal Opportunity Employer dedicated to celebrating diversity and promoting a culture of inclusivity. We believe in equal opportunities for all employees and qualified applicants irrespective of race, religion, gender, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by law. In addition to federal law requirements, Network to Code is committed to complying with applicable state and local laws governing nondiscrimination in employment.

At Network to Code, we hire individuals who demonstrate aligned talent, merit, experience, and the potential to contribute significantly to our business's success.

Our compensation packages are designed to be competitive, equitable, and tailored to each employee's unique experience and qualifications. In addition to a base salary range, we offer discretionary bonuses, option grants, and a comprehensive benefits package. We believe in transparency and aim to ensure that our compensation structures reflect the value our employees bring to the organization and our customers.

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