Contractor Opportunity : Epic Willow Inpatient Analyst
Location: Remote
Engagement Type: Contractor via Third-Party Supplier
Contracting Entity: Accenture
Supplier of Record: BCforward
Start Date: 7/27/2026
Duration: 6 Months with potential for extension
About the Role
We are seeking a skilled and experienced Epic Willow Inpatient Analyst to join our Healthcare IT team. In this role, you will serve as a subject matter expert (SME) for inpatient pharmacy workflows and Epic Willow Inpatient configurations, supporting safe, efficient, and compliant medication management across the hospital setting.
You will play a critical role in day to day application support, system optimization, and collaboration with clinical, technical, and offshore teams to deliver high quality Epic EHR solutions in a fast paced healthcare environment.
The successful candidate will bring 4+ years of experience in Epic application management, with a strong track record in day-to-day operations, client stakeholder engagement, and collaboration with cross-functional and offshore teams.
This remote opportunity is open to individuals located in the United States .
Additionally, the role requires access to reliable internet and the ability to manage all responsibilities from a home office. The project hours of operations will be Monday – Friday , in which candidate must be available to work an 8-hour shift between 8:00 AM to 8:00 PM Eastern Time .
Contractors will be engaged and paid by a third-party payroll supplier, BCforward , which will serve as the employer of record for tax and compliance purposes.
Key Responsibilities
Core Duties
Serve as the primary SME for Epic Willow Inpatient , supporting pharmacy application workflows, configurations, and operational stability
Manage and prioritize daily application support activities, including incident resolution, service requests, and SLA adherence
Troubleshoot and resolve issues related to pharmacy automation, dispensing cabinets/robots, interfaces, printers, labels, and error queues
Perform root cause analysis and implement corrective actions to improve system reliability, patient safety, and workflow efficiency
Deliverables or Project Scope
Build, maintain, and optimize inpatient pharmacy configurations including medication order sets, formulary setup, IV workflows, compounding, and repackaging
Configure and support medication billing and charging workflows , including NDC billing, pharmacy charge maps, and 340B processes
Develop and maintain BPA/OPA alerts and decision‑support tools to enhance clinical quality and medication safety
Support Epic upgrades, enhancements, testing, documentation, and end‑user training to ensure compliant and effective system adoption
Collaboration Tools or Platforms
Microsoft Office (Excel, Word, Outlook, Teams)
Epic EHR (Willow Inpatient, CPOE, Pharmacy Verification) for configuration, testing, and production support
Pharmacy automation systems (dispensing cabinets, robots, interfaces) for integrated medication workflows
Collaboration and ticketing tools (e.g., Teams, ServiceNow/JIRA or equivalent) to manage incidents, enhancements, and cross team communication
Documentation and knowledge sharing platforms for build specifications, workflows, training materials, and compliance artifacts
Qualifications
Bachelor’s degree in Information Technology, Healthcare Informatics, Pharmacy, or a related field OR equivalent relevant work experience
Active and current Epic Willow Ambulatory certification required; certification must be maintained throughout the engagement
Minimum of 4 years of experience supporting Epic applications in a healthcare IT environment
Demonstrated hands‑on experience with Epic Willow Ambulatory configuration, build, and support
Experience supporting ambulatory pharmacy workflows, including medication ordering, dispensing, inventory, and POS processes
Proven experience managing day‑to‑day EHR application support, including incident resolution and SLA adherence
Strong analytical, troubleshooting, and root‑cause analysis skills
Ability to communicate effectively with clinical stakeholders, including pharmacists, nurses, and physicians
Strong proficiency in inpatient pharmacy workflows, including CPOE, pharmacy verification, dispensing, IV workflows, and medication administration
Experience with medication build and billing configurations, including NDC billing, pharmacy charge maps, and 340B workflows
Working knowledge of pharmacy automation systems, interfaces, error queue management, labels, and printers
Preferred Qualifications
Additional Epic certifications (e.g., Ambulatory, Home Infusion, Bugsy, or related modules)
Prior experience working in large health systems or healthcare IT consulting environments
Familiarity with 340B billing, pharmacy benefits administration, and pharmacy revenue cycle processes
Prior experience working with offshore or distributed support teams
Background collaborating closely with pharmacists, nurses, physicians, and pharmacy operations leaders in inpatient settings
Additional Information / Requirements
Epic & EHR Proficiency
Epic Willow Ambulatory configuration and build
EHR system design, testing, and implementation
Workflow analysis and optimization
Troubleshooting and root cause analysis
Data handling, reporting, and validation
Surescripts interface and error queue management
Point-of-sale (POS) workflows and device integration
340B billing and pharmacy benefits administration
How to Apply
Please register and submit your resume at Avature Contractor Exchange . Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by BCforward for next steps.
Compliance Notes
This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.
The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.
Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.
Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.
Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:
In response to a formal complaint or charge,
In furtherance of an investigation, proceeding, hearing, or action, or
Consistent with Accenture’s legal duty to furnish information
California residents or those planning to work from Los Angeles County should review additional notifications here .
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.
Compensation Disclosure
Compensation for contractor roles supporting Accenture is determined by the contractor’s employer BCforward , and varies depending on factors such as location, role, skill set, and experience.
As required by law, below you’ll find the reasonable range of compensation BCforward expects to pay for this role as set forth below.
We anticipate this contractor role will be posted until 7/20/2026.
BCforward offers a market competitive suite of benefits including but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
See more information on our benefits here: https://www.bcforward.com/bcforward-benefits/
Location
Hourly Range
California
$65–$100
Colorado
$58–$85
Cleveland, OH
$52–$78
Washington DC
$65–$95
Illinois
$60–$90
Maine
$55–$80
Maryland
$62–$92
Massachusetts
$68–$100
Minnesota
$58–$85
New York
$70–$105
New Jersey
$68–$98
Virginia
$60–$90
Washington
$68–$102
Drug-Free Workplace
Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.
Equal Employment Opportunity Statement
Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.
Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement .
Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.
Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodations through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.
