Top 1218 Installer/Service Associate Jobs

Technical Support Associate - PH
Compass Experience Labs —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
Retail Sales Administrative Assistant
Grand Appliance and TV —Fitchburg, WI
- Full-time
- Organizational skills
- In-person
- Associate's degree
Quick Apply
Lead HVAC Installer
Appalachian Comfort Systems and Controls INC. —Mills River, NC
- $30 - $35 an hour
- Overtime
- Customer service
- No background check
- Residential
- Fuel card
- Health insurance
Quick Apply
Lift Service Technician and Installer
ATA —Richmond, VA
- $25 - $40 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
HVAC Installer
Style Crest Enterprises Inc —Lenexa, KS
- Monday to Friday
- Customer service
- Mid-level
- In-person
- AD&D insurance
- Paid holidays
Quick Apply
Vertical Lift Module Installer/Field Service Tech
Jay Works LLC —Plymouth, MI
- $20 - $25 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
HVAC Systems Installer
Martinov Home Solutions LLC —Cuyahoga Falls, OH
- $60,000 - $100,000 a year
- 8 hour shift
- Background check
- Management
- Heavy lifting
- Paid training
- Paid holidays
Quick Apply
Gutter Sales Representative (St. Louis)
Service Partners —St. Louis, MO
- $30,000 - $250,000 a year
- Full-time
- 18 years or older
- Mid-level
- 3 years
- Wellness program
- Health savings account
Quick Apply
Installation Tech
Southwest Solutions Group —Centennial, CO
- $24 - $28 an hour
- Full-time
- Background check
- CPR Certification
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
8d
Measure Technician
Confidential —Oakland, MD
- $18 - $22 an hour
- Full-time
- Clean driving record
- Customer service
- Word processing
- Mileage reimbursement
Quick Apply
5d
Lead HVAC Service Technician
Style Crest Enterprises Inc —Fond du Lac, WI
- Full-time
- Clean driving record
- 5 years
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Installed Sales Division Manager
Mentor Lumber & Supply Company —Mentor, OH
- Full-time
- Carpentry
- Background check
- Construction site
- Profit sharing
- Health insurance
Quick Apply
Supermarket Refrigeration Foreman, Pipe Fitters, Helpers *Signing Bonus*
DHR Mechanical Services —Miami, FL
- $23 - $38 an hour
- Overtime
- Management
- Construction site
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Technician, Low Voltage, Licensed- Up to $5000 Sign on Bonus
Walmart —San Angelo, TX
- $33 - $63 an hour
- High school
- Mid-level
- High school diploma or GED
- Paid jury duty
- Disability insurance
Project Manager
Wright's Impact Window and Door —Lake Worth, FL
- Up to $70,000 a year
- Full-time
- Clean driving record
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Apex - Field Technician
Great Day Improvements: A Family of Brands —Brookfield, WI
- $27 - $29 an hour
- Overtime
- Mid-level
- Driver's License
- Power tools
Deck Installer
LEZZER LUMBER —Zelienople, PA
- Construction site
- Customer service
- Residential
- Paid holidays
- Health insurance
Quick Apply
Measure Technician
Confidential —Gaithersburg, MD
- $18 - $22 an hour
- Full-time
- Clean driving record
- Customer service
- Word processing
- Mileage reimbursement
Quick Apply
5d
Master Sheet Metal HVAC Installer
Cape Associates —Yarmouth Port, MA
- $35 - $48 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Math
- Profit sharing
- Paid holidays
Quick Apply
9d
Window Treatment Showroom Manager/Installer
Stevens Paint and Blinds —Corning, NY
- $55,000 - $65,000 a year
- Full-time
- Sales
- Basic math
- Mid-level
- Paid training
- Paid time off
Quick Apply
10d

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Technical Support Associate - PH

Compass Experience Labs -
Remote

Quick Apply

Job Details

Full-time

Qualifications

Mid-level
Communication skills

Full Job Description

MEET COMPASS

We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Documents incidents and resolutions and provides updates to the knowledge base where applicable
Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Qualification

1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
Strong technical proficiency in hardware and networking
Good understanding of security best practices in a regulated business.
Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
Experience in POS troubleshooting is an edge, ALOHA experience is a plus
Exceptional English communication skills (written and spoken)

Technology Requirements

A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
All agents must have a working camera to be used during training sessions and 1:1 conversation.
Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
Download speed must be at least 25 MBPS with latency (RTT) of <200ms.
Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
RAM: 16 GB

Benefits:

A fully remote work environment
This is currently a full time position, offering competitive wages
Comprehensive training on our products and services.
Career development opportunities, including internal promotions.
A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

Quick Apply

Refine Your Search

Installer/Service Associate jobs

Technical Support Associate - PH

Retail Sales Administrative Assistant

Lead HVAC Installer

Lift Service Technician and Installer

HVAC Installer

Vertical Lift Module Installer/Field Service Tech

HVAC Systems Installer

Gutter Sales Representative (St. Louis)

Installation Tech

Measure Technician

Lead HVAC Service Technician

Installed Sales Division Manager

Supermarket Refrigeration Foreman, Pipe Fitters, Helpers Signing Bonus

Technician, Low Voltage, Licensed- Up to $5000 Sign on Bonus

Project Manager

Apex - Field Technician

Deck Installer

Measure Technician

Master Sheet Metal HVAC Installer

Window Treatment Showroom Manager/Installer

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