Top 13 Insurance Assistant Jobs in Springfield, MA

Claim Assistant
IFG Companies —Hartford, CT
- $50,000 - $52,000 a year
- Full-time
- Microsoft Word
- Spanish
- English
- Paid parental leave
- Disability insurance
Quick Apply
9h
Commercial Lines Underwriting Assistant
WAHVE —Hartford, CT
- Part-time
- Remote
- Research
- Senior level
- Commercial
- Health insurance
- 401(k)
Underwriting Assistant II
Liberty Mutual —Weatogue, CT
- $54,000 - $84,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
15h
Sr. Underwriting Assistant
Chubb —Simsbury, CT
- Full-time
- Microsoft Word
- Research
- Mid-level
Assistant Client Service Representative
First American Insurance Agency —Brimfield, MA
- $16.00 - $18.50 an hour
- Full-time
- Military
- Office
- High school diploma or GED
Quick Apply
Assistant Vice President, Professional Liability Claims
ASCOT GROUP —Hartford, CT
- $150,000 - $165,000 a year
- Hybrid work
- 6 years
- Customer service
- Senior level
- Health savings account
- AD&D insurance
Home Office Underwriting Manager - Contract Surety
The Hartford —Hartford, CT
- $112,800 - $205,200 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
Receptionist - State Farm Agent Team Member
Matt Martin - State Farm Agent —Simsbury, CT
- $35,000 - $45,000 a year
- Full-time
- Computer literacy
- Office
- In-person
- Paid time off
- Opportunities for advancement
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Assistant Store Manager
Extra Space Management, Inc —Springfield, MA
- From $18.50 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply

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Commercial Lines Underwriting Assistant
WAHVE —Hartford, CT
Review submission information with the underwriter including analysis of account information. Research and apply appropriate rates, coverages, and policy forms.
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MAPFRE —Webster, MA
Partner with underwriters to support the evaluation of more complex or higher-risk submissions by conducting detailed research, performing analysis, and making…
$41,200 - $54,000 a year

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Claim Assistant

IFG Companies -
Hartford, CT

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Job Details

Full-time
$50,000 - $52,000 a year
9 hours ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Administrative experience
Bachelor's degree
Office experience

Full Job Description

Draft

POSITION SUMMARY

The Claim Assistant ("CA") plays an important role in ensuring claims are handled in a timely and efficient manner, and policyholders are treated fairly and appropriately. The role of a CA is to assist in the claims process, which can include tasks such as data entry, document management, and customer service. This individual is responsible for providing support to and for claims department team members and managers. The CA may also be responsible for answering customer inquiries, maintaining records and databases, and providing updates on the status of claims.

POSITION RESPONSIBILITIES INCLUDING

Receiving and processing electronic letters.
Reviewing and handling of incoming and outgoing mail by identifying claim number and adjuster, routing and logging mail via internal claims system.
Answering phone calls and responding to routine inquiries, including handling retail agent, wholesale broker, policyholder or claimant calls on pending matters and providing updates and assistance as needed.
Maintaining the claims system vendors; including vendor payments, obtaining W-9 forms, data entry of claim information within established production and quality standards.
Assisting with requesting policies and underwriting files.
Communicating with underwriting regarding claim status, as needed.
Requesting files from archives (3rd party off site vendor) as needed.
Training in the new loss set up process by Claim Associate.
Assisting with gathering information and maintaining spreadsheets for special projects.
Providing backup and supporting other claim administrative staff and claim associates.
Other duties, as required.

KNOWLEDGE, SKILLS AND ABILITIES

Excellent customer service skills.
Exhibit analytical skills.
Proficiency with Microsoft Excel, Word, and ability to learn internal claim system.
The ability to multitask, be accurate, and be detail oriented.
The ability to prioritize tasks, manage work, and work well under pressure while meeting deadlines.
The ability to work well independently and with other team members.
Excellent verbal and written communication skills.

EDUCATION, EXPERIENCE AND CERTIFICATIONS

Required: A bachelor's degree from an accredited U.S. college/university, with a major or coursework in insurance or related fields.
Required: Experience with office setting supporting a team administratively.
Preferred: U.S. Casualty insurance industry experience.
A plus: Bilingual in English and Spanish.

PHYSICAL DEMANDS

Position is hybrid and requires the ability and the willingness to work in an IFG Companies office at least three (3) days per week if residing within a one-hour commuting distance.
Physical demands are considered those of a climate-controlled office environment with minimal physical exertion.
Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone.
Position requires the ability and the willingness to travel when required to meet business needs.

SALARY AND BENEFITS

The salary range for this position is $50,000 to $52,000. Additionally, the position may be eligible to earn incentive compensation.

IFG Companies offers competitive compensation and benefits, currently including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, paid parental leave, vacation and other paid time off.

WHY IFG COMPANIES

Founded in 1985, IFG Companies is one of the oldest privately held insurance groups in the United States. It combines a specialty-carrier focus with long-term stability and thinking, while promoting a culture of underwriting rigor, collaboration, strategic thinking, superior technology and strong producer partnerships.

EQUAL OPPORTUNITY

IFG Companies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other protected characteristic under applicable law.

Rev. 071026

Quick Apply

Refine Your Search

Insurance Assistant jobs in Springfield, MA

Claim Assistant

Commercial Lines Underwriting Assistant

Underwriting Assistant II

Sr. Underwriting Assistant

Assistant Client Service Representative

Assistant Vice President, Professional Liability Claims

Home Office Underwriting Manager - Contract Surety

Receptionist - State Farm Agent Team Member

Assistant Store Manager

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