Top 15286 Insurance Manager Jobs

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- Microsoft Excel
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- Health insurance
- 401(k)
Quick Apply
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Claims and Compliance Manager

Lazer Logistics
Alpharetta, GA

Quick Apply

Job Details

Full-time
$63,000 - $65,000 a year
8 days ago

Benefits

Health insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Teamwork
Customer service
Team leadership
Trend analysis
Attention to detail
Desktop applications
Productivity software
Process management
Technical Proficiency
Negotiation
Excel data analysis

Full Job Description

Summary
The Claims and Compliance Manager is a member of the Safety and Risk Management team, accountable for the oversight and governance of Auto Liability, General Liability, Property, Cargo, and Environmental claims in alignment with Lazer Logistics' Claim Handling SOPs. This role partners with TPAs, vendors, and internal stakeholders to support timely resolution, cost containment, and compliance with regulatory and contractual requirements. This role serves as a key liaison between the field, leadership, and external partners, ensuring consistent claim processes, performance monitoring, and effective communication. The ideal candidate is a collaborative, detail-oriented professional ready to step into a leadership-oriented role, with the ability to drive claim oversight and process consistency within a transportation or logistics environment.

Job Description
Claims Oversight & Governance
Oversee the administration and management of Auto Liability, General Liability, Property, Cargo Loss, and Environmental claims in the US within assigned regions in accordance with Lazer Spot's Claim Handling SOPs, serving in the Claims Management capacity rather than adjuster authority.
Coordinate and support the investigation of claim validity by utilizing field contacts and facilitating the gathering of evidence such as witness statements, dashcam footage, and other resources to support claim handling by TPAs and partners.
Review and provide input on claim strategies while collaborating with internal and external partners to minimize costs, mitigate risk, and support timely resolution in alignment with established protocols.
Manage subrogation efforts for assigned regions to support cost recovery and overall claim cost containment initiatives.
Stakeholder Coordination
Act as the field's primary point of contact for all claim matters, facilitating communication and information flow between field operations and claim stakeholders.
Act as liaison and point of contact between the field and claims handled by TPA, ensuring adherence to SOPs and promoting timely and efficient claim resolution.
Provide regular updates to management and the field on high dollar, high profile claims, including status, risk exposure, and resolution progress.
Vendor & TPA Oversight
Review, negotiate, and process vendor repair invoices in alignment with company guidelines and cost containment objectives.
Review Third Party Administrator (TPA) notes and documentation to maintain internal Lazer claim files and monitor claim activity for compliance with company standards and expectations.
Assist with monthly open claim reviews for assigned regions, tracking performance metrics, identifying trends, and supporting continuous improvement efforts.
Compliance Support
Ensure claims-related activities within assigned regions align with Lazer Logistics' Claim Handling SOPs, authority levels, regulatory requirements, and contractual obligations through ongoing monitoring and oversight activities.
Assist the department with insurance renewal, including the distribution of cab cards and certificates of insurance when requested to support compliance and operational continuity.
Participate in manager training focused on accident reporting and information gathering, reinforcing adherence to claim handling standards and procedures.
Team Leadership & Collaboration
Serve as a team player to assist with projects as they arise within the department, supporting process improvements and overall claims operations effectiveness.
Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
Other tasks as assigned.

Qualifications and Experience

Bachelor's Degree in Business, Risk Management, or related field preferred. Equivalent experience will be considered in lieu of a degree.
3+ years of experience supporting or managing multi-line claims operations in a corporate, broker, insurance or TPA environment, preferably within transportation, logistics, or 3PL operations.Advanced PC skills including MS Office (Word, Excel and PowerPoint) and Google applications.Strong working knowledge of the claims lifecycle, with exposure to cost containment strategies and claim oversight activities.Knowledge of captive insurance company concepts and operation preferred.Ability to balance technical claim issues and broader business objectives concerns when recommending a course of action.Strong analytical, organizational, time management, and problem-solving skills with the ability to monitor trends and support data-driven decision-making.Experience using or willingness to learn approved AI/LLM and automation tools is a plus.Must be flexible and adaptable to the ever-changing market and Lazer Logistics objectives and goals.Strong business acumen and entrepreneurial/commercial mindset.Solutions oriented with intuitive critical thinking and leadership skills.Excellent verbal and written communication skills.Strong ethical and integrity code.Ability to collaborate and work well in a fast-paced/dynamic team environment.Commitment to promoting diversity and inclusion with team and vendors.Ability to seek and navigate through challenges by maintaining optimism, respect, and dedication to Lazer Logistics' overall purpose and core values.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pay: $63,000.00 - $65,000.00 per year

Benefits:

401(k)
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

How many years of experience do you have managing or supporting multi-line claims (Auto Liability, General Liability, Property, Cargo, or Environmental claims) in a corporate, insurance, broker, or TPA environment?
Do you have direct experience working with transportation, logistics, trucking, fleet, or 3PL-related claims?
Have you worked with Third Party Administrators (TPAs) and been responsible for reviewing claim activity, monitoring performance, or ensuring compliance with claim handling procedures?
Are you experienced in managing claim investigations, including gathering evidence such as accident reports, witness statements, vehicle telematics, dashcam footage, or other supporting documentation?
This role requires advanced proficiency with Microsoft Office (particularly Excel) and the ability to analyze claims data, trends, and performance metrics. Do you meet this requirement?
This role reports to our Alpharetta office twice weekly, is this commutable for you?

Ability to Commute:

Alpharetta, GA 30004 (Required)

Work Location: Hybrid remote in Alpharetta, GA 30004

Quick Apply

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