Company: Pioneer Industrial Corporation
About Us
Pioneer Industrial Corporation is a prominent corporation known for its expertise in sourcing, manufacturing, and servicing industrial equipment across various industries including refining, oil and gas, power, chemical, petrochemical, pulp & paper, food & beverage, and pharmaceutical sectors. Their wide range of industrial equipment encompasses Pressure Relief Valves (PRVs), Control Valves, Line Valves, Electric Actuators, Instrumentation, Pumps, Blowers, Mechanical Seals, and Fluid Sealing applications. With a commitment to quality and customer satisfaction, Pioneer Industrial offers comprehensive solutions to meet the diverse needs of their clients in the industrial sector. Join Pioneer Industrial Corporation and be part of a dynamic team driving innovation and excellence in the industrial equipment industry.
Visit our Website: www.pioneerindustrial.com
Responsibilities:Quotations and Order Processing:
- Prepare and enter quotations, sales orders, and purchase orders for products and services.
- Work closely with the Outside Sales team, valve, gasket, and pump shops to ensure accurate and timely order processing.
Customer Communication:
- Answer incoming calls, respond to emails, and address customer inquiries, concerns, and complaints in a timely manner.
- Build effective relationships and trust with customers through active listening and understanding of their needs.
Order Follow-up and Coordination:
- Follow up and expedite customer orders as needed, ensuring customer satisfaction.
- Collaborate with vendors on purchase orders, maintaining effective communication channels.
Record Keeping:
- Maintain both digital and physical files accurately to ensure easy retrieval of information.
- Provide backup support for other Inside Sales representatives during their absence.
Training and Additional Duties:
- Complete required training to gain knowledge of the company's product lines.
- Perform other related duties as assigned by management.
Punctuality and Attendance:
- Be punctual with a strong attendance record.
Qualifications:
- Minimum of 3 years of industry experience is preferred.
- High School Diploma or equivalent.
- Self-motivated and a self-starter with excellent communication, time management, and organizational skills.
- Strong basic math skills, high attention to detail, and the ability to multitask.
- Good computer skills, including proficiency in Microsoft Office.
- General office functions knowledge and a typing speed of at least 35 words per minute.
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Pioneer Industrial operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
