Overview: The Behavioral Health Intake and Assessment Specialist assess individuals with singular or co-occurring substance abuse and mental health disorders entering treatment. The Specialist will provide comprehensive and individualized treatment recommendations and referral into MHBHC treatment programming.
PRIMARY DUTIES:
· Provide initial assessment and screening for clients interested in services through MHBHC.
- Help plan and provide services to individuals with substance use and/or co-occurring mental health disorders in alignment with social solution, strengths-based and empowerment care coordination process and curriculum, including intake, assessment, service planning, groups and classes, and goal setting. This includes working in collaboration with the Behavioral Health Program Administrator and MHBHC’s Clinical team.
- Help clients develop achievable goals and objectives within their Individual Success Plans that address all relevant issues: income, employment, education, health, mental health treatment, substance abuse treatment, housing needs, legal needs and other issues client may identify.
- Coordinate with all collaborating agencies’ staff and external service providers as needed to help clients meet their goals.
- Outreaches other community agencies.
- Participate in program, agency, and external meetings and trainings.
- Respond to crisis and emergency calls.
- Act with utmost professionalism, responding promptly and respectfully to all inquiries, suggestions, requests, and complaints in accordance with agency policy.
- Maintain appropriate boundaries with participants, observing all confidentiality and HIPAA protocols.
- Report to the Behavioral Health Program Administrator as requested.
- Will travel between Mile High Behavioral Healthcare in Denver and Mile High Integrated Care in Sheridan for ongoing intake needs.
- Complete a minimum of two intakes daily, five days a week, for any potential incoming MHBHC clients.
- Provide a tour and introduction to services and staff for all new intakes.
- Work with peer coaches on getting clients engaged into interim services.
QUALIFICATIONS:
- Master’s Level education in the field of social work, human services, counseling, or other related clinical field. A Licensed Professional Counselor or Licensed Clinical Social Worker, or, working license eligible..
- Experience, knowledge of, and sensitivity to homeless issues, and the particular issues and barriers faced by women and women veterans in homelessness.
- Ability to apply positive engagement, motivational, and leadership skills in a culturally appropriate manner, working with adults from diverse and challenged backgrounds.
- Experience in care coordination work.
- Verbal and written communication skills, including detail-minded record-keeping and excellent computer skills.
- Be able to work independently as well as part of a team, ability to be assertive and ask for help with needed, good personal boundaries and appropriate use of authority.
- Ability to hear and process critical feedback, as well as, provide it to others.
- Ability to meet deadlines and follow through on commitments.
- Flexibility, creativity, positive attitude, and good humor.
- Valid driver’s license and reliable transportation.
- If offered position, must pass required TB screening, criminal background check, and have a driver’s license and vehicle.
OTHER REQUIREMENTS:
· Deep understanding of and passion for behavioral health services
· Compassion for the clients that MHBHC serves and a connection to the mission
· Proof of automobile insurance and clean background check required
· Some travel (within Aurora and the Denver Metro area)
· This position will start with a required 90-day probationary period
· Knowledge of MHBC policies and procedures and ability to enforce them
· Excellent rapport with the client population
· Demonstrated ability to constructively work with persons in crisis situations
· Demonstrated leadership and management skills
COMPENSATION:
This is a full-time, salaried position with benefits. Salary is commensurate with experience.
MHBHC is an Equal Opportunity Employer.
PLEASE SUBMIT COVER LETTER, REFERENCES & RESUME TO:
[email protected]
COMPETENCIES, KNOWLEDGE AND SKILLS
Integrity and Honesty – Displays high standards of ethical conduct, understands the impact of violating these standards on an organization, self, and others, chooses an ethical course of action, and is trustworthy.
Conscientiousness – Displays a high level of effort and commitment towards performing work and demonstrates responsible behavior.
Interpersonal Skills – Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others and relates well to different people from varied backgrounds and different situations.
Reading – Learns from written material and determining the main idea or essential message and recognizes correct English grammar, punctuation, and spelling.
Listening – Receives, attends to, interprets, and responds to verbal messages and other cues such as body language in ways that are appropriate to listeners and situations.
Writing – Uses correct English grammar to organize and communicate ideas in words that are appropriate to listeners and situations and uses appropriate body language.
Memory – recalls information that has been presented previously.
Reasoning – Discovers or selects rules, principles, or relationships between facts and other information.
Self-Management – Sets well-defined and realistic personal goals, monitors progress and is motivated to achieve, manages own time, and deals with stress effectively.
Teamwork – Encourages and facilitates cooperation, pride, trust, and group identify, fosters commitment and team spirit, and works with others to achieve goals.
Diversity – is sensitive to cultural diversity, race, general, sexual orientation, and other individual differences in the workforce.
Decision Making – Specific goals and obstacles to achieving those goals, generates alternatives, considers risk, and evaluates and chooses the best alternative in order to make a determination, draw conclusions, or solve a problem.
Oral Communications – Expresses information to individuals or groups effectively taking into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others, attends to nonverbal cue, and responds appropriately.
Education and Training – Knowledge of teaching, training, research, making presentations, lecturing, testing, and other instructional methods.
Problem Solving – Identifies problems, determines accuracy and relevance information, and uses sound judgment to generate and evaluate alternatives and to make recommendations.
Teaching Others – Helps others learn through formal or informal methods, identifies training needs, provides constructive feedback, coaches others of how to perform tasks, and acts as a mentor.
Creative Thinking – Uses imagination to develop new insights into situations, applies innovative solutions to problems, and designs new methods where established method and procedures are inapplicable or are unavailable.
Planning and Evaluating – Organizes work, sets priorities, determines resource requirements, determines short or long-term goals and strategies to achieve them, coordinates with other organizations or parts of an organization, monitors progress, and evaluates outcomes.
Conflict Management – Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
Learning – Uses efficient learning techniques to acquire and apply new knowledge and skills. Use training, feedback, or other opportunities for self-learning and development.
Information Management – Identifies a need for and knows where or how to gather information and organizes and maintains information or information management systems.
Managing Human Resources – Plans, distributes, coordinates, and monitors work assignments, evaluates work performance, provides feedback on performance, and ensures staff are appropriately selected, utilized, developed, and treated in a fair and equitable manner.
Technology Application – Uses machines, tools, instruments, and/or equipment effectively and uses computer applications to analyze and communicate information in the appropriate format.
Mathematical Reasoning – Solves practical problems by choosing appropriately from a variety of mathematical and statistical techniques.
Creative Thinking – Uses imagination to develop new insights into situations, applies innovative solutions to problems, and designs new methods where established method and procedures are inapplicable or are unavailable.
Organizational Awareness – Knows the organization’s mission and function and how its social, political, and technological systems work and operates effectively with them including the program, policies, procedures, rules and regulation of the organization.
External Awareness – Identifies and understands economic, political, and social trends that affect the organization.
Contracting and Procurement – Knowledge of various types of contracts, techniques for contracting or procurement, and contract negotiation and administration.
Vision – Understands where the organization is headed and how to make a contribution, takes a long-term view, and recognizes opportunities to help the organization accomplish its objectives or move toward the vision.
Flexibility – Is open to new ideas and adapts to changing work situations and priorities by modifying existing plans and work methods that affect the assigned functional area and internal and external customers/stakeholders. Remains calm under pressure.
Self-Direction – Sets goals and takes initiative in implementing ideas, systems, or policies that affect the assigned functional area. Manages time efficiently, encourages feedback, and invests in self-development.
Legal, Government and Jurisprudence – Knowledge of laws, legal codes, court procedures, precedents, legal practices and documents, government regulations, executive orders, agency rules, government organization and functions, and the democratic political process.
Influencing/Negotiating – Persuades others to accept recommendations, cooperate, or change their behavior, works with others towards an agreement, and negotiates to find mutually acceptable solutions.
Client Orientation – Applies quality management principles and processes for delivery of high quality products and service(s) within a functional area, meets routine demands of internal and external customers/stakeholders, and strives for continuous improvement.
Leadership – Initiates and sustains action to accomplish the goals of a functional area by guiding and motivating others and gaining the confidence and active support of subordinates, peers, and internal and external customers/stakeholders, achieves voluntary commitment to shared values and goals, and adapts leadership style to different situations.
Planning and Evaluating – Establishes objectives and strategies for a functional area, identifies required resources, and develops plans for carrying out the work in a timely manner. Monitors and evaluates progress to ensure that policies are being implemented and adjusted as necessary to accomplish the organization's mission.
Team Building – Encourages and facilitates cooperation and open communication, promotes team work at all levels within a functional area, cooperates with staff, higher-level managers, peers, and internal and external customers/stakeholders to accomplish the organization's goals.
Internal Controls/Integrity – Follows guidelines to implement and maintain accounting and administrative controls for the assigned functional area within an agency/department. Exhibits personal integrity, promotes ethical conduct by employees, and abides by the City’s Code of Ethics.
Technical Competence – Is knowledgeable about the subject matter, procedures,
requirements, regulations, and policies related to area of responsibility and provides expert advice to staff, higher-level managers, peers, and internal and external
customers/stakeholders.
PHYSICAL DEMANDS
Standing: remaining on one’s feet in an upright position.
Sitting: remaining in the normal seated position.
Talking: expressing or exchanging ideas by means of spoken words.
Hearing: perceiving the nature of sounds by the ear.
Working Environment:
Contacts with client under a wide variety of circumstances
Subject to varying and unpredictable situations
Subject to many interruptions
Pressure due to multiple calls and inquiries
THIS ORGANIZATION RESERVES THE RIGHT TO CHANGE OR REVISE JOB DUTIES AND RESPONSIBILITIES AS NEEDED. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- 403(b) matching
- Dental insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
