Top 30 Intelligent pop. Jobs

Contact Center Engineer
Brooksource —Remote
- $55 - $60 an hour
- Contract
- Remote
- Microsoft Excel
- Senior level
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
4d
Teen Specialist
Boys & Girls Club of Santa Monica —Culver City, CA
- $24 an hour
- Part-time
- 18 years or older
- Spanish
- Teaching Certification
Quick Apply
Store Associate
Vivint —Provo, UT
- Part-time
- Merchandising
- Cleaning
- Ability to stand for extended periods
Quick Apply
Freelance Fashion Editors/Writers
Target Market Media —Phoenix, AZ
- Mid-level
- Marketing
Quick Apply
Vice President, Marketing and Communications
Availity, LLC. —Remote
- Full-time
- Remote
- Pass drug screening
- 11+ years
- Mentoring
- Paid parental leave
- Health savings account
Managing Editor, Evenings
The Daily Beast —New York, NY
- $105,000 - $130,000 a year
- Full-time
- Hybrid work
- Management
- Mid-level
- Office
- Paid holidays
- Disability insurance
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Social Media & Marketing Coordinator
Mantra Fitness —Tampa, FL
- $20 - $22 an hour
- Part-time
- Hybrid work
- Mid-level
- Travel
- Organizational skills
Quick Apply
Vice President, Product
StockX —Detroit, MI
- $250,000 - $300,000 a year
- 5 years
- Product management
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Event Staff - Balloon and Streamer Decor Installer
Pop & Drop —Round Rock, TX
- From $18 an hour
- Weekends only
- Background check
- 18 years or older
- Ability to lift 50 pounds
Quick Apply
14d
AI Automation Engineer
StockX —Remote
- $140,000 - $160,000 a year
- Remote
- Azure
- System design
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13h
Vice President of Marketing (DocUpdate)
Impiricus —Atlanta, GA
- $170,000 - $210,000 a year
- Email
- Remote
- Recruiting
- Senior level
- Leadership
- Paid parental leave
- Health savings account
Founding Software Engineer
Bronco AI, Inc. —San Francisco, CA
- $150,000 - $200,000 a year
- Full-time
- Computer Science
- Mid-level
- C++
- Health insurance
- Dental insurance
Quick Apply
Health & Beauty Reporter
The Daily Beast —New York, NY
- $58,500 - $65,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
2d
Staff Tech, Engineering Project Assistant (EPA) (Onsite)
Collins Aerospace —Sterling, VA
- $58,400 - $111,000 a year
- Full-time
- 6 years
- Microsoft Outlook
- High school
- Paid holidays
- Loan repayment program
Marketing Manager
Sage Hospitality —Austin, TX
- Weekends as needed
- Microsoft Word
- Marketing
- Computer literacy
Senior Director, Product Management - Supply Chain Technology
Fanatics Retail Group Fulfillment, LLC —Atlanta, GA
- Full-time
- 11+ years
- Analysis skills
- Product management
Quick Apply
Aerospace Assembler I - 2nd Shift
SEKISUI Aerospace, Inc —Renton, WA
- $24.88 - $28.88 an hour
- Overtime
- Background check
- Basic math
- Pass drug screening
- Wellness program
- AD&D insurance
Quick Apply
3d
Youth Maker Educator - PT
SCOTT FAMILY AMAZEUM —Bentonville, AR
- $13 an hour
- Part-time
- Background check
- School experience
- Classroom
11d
Network Engineer, Global BackBone
ByteDance —San Jose, CA
- $156,000 - $387,600 a year
- System design
- 3 years
- Fair chance
- Paid parental leave
- Paid holidays
Aerospace Assembler II - 1st Shift
SEKISUI Aerospace, Inc —Renton, WA
- $23.75 - $27.75 an hour
- Overtime
- Background check
- Basic math
- Pass drug screening
- Wellness program
- AD&D insurance
Quick Apply
6h

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Contact Center Engineer

Brooksource -
Remote

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Job Details

Contract
$55 - $60 an hour
4 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Technical editing
Systems integration
Teamwork
Microsoft Excel
Content creation for technical audiences
Technical documentation
Call center experience
Enterprise software
Visio
Software installation
Enterprise software support
Network infrastructure
RAID configurations
Hardware support
Server virtualization
Integration with Third-Party Services (system development)
SAN
Network routing
Productivity software
Technical writing experience within technology
Server hardware support

Full Job Description

Contact Center Engineer

We are seeking an Engineer to support our enterprise level contact or call center customer sites. The UC solution includes all components of Cisco (UC) solutions including Cisco Unified Communications Manager (CUCM), Unity Connections, Cisco Unified Presence Server (CUPS), Cisco Emergency Responder (CER) , Cisco Unified Contact Center Enterprise (UCCE), Cisco Intelligent Contact Management (ICM), CVP, and IP IVR plus other third party software, integrated peripheral systems, hardware administration & testing, network validation, remote administration, systems monitoring, and integration with other enterprise applications.

Must have experience in the following Areas:

· Advanced networking experience using multiple Ethernet cards on a single server.
· Experience doing numerous installations and upgrades of above core OS’s.
· Server hardware experience configuring varying levels of RAID and establishing SAN connectivity.
· Installation and Administration experience with VMWare or HyperV.
· Creating and Editing Documentation to include proficiency with Microsoft Word, Excel and Visio
· Experience in a service, support or technical delivery role for:
· Cisco Intelligent Contact Management (ICM) / IP Contact Center (IPCC) / UCCE Unified Contact Center Enterprise (UCCE) solutions and integrations
· Cisco’s IP IVR and Cisco’s Customer Voice Portal (CVP) or third party IVR / VRU solutions and integrations
· Excellent written and verbal communication skills (technical documentation and client communication)
· Ability to troubleshoot installation related anomalies

Exposure or Experience with the following:

· Contact / Call Center
· Administration
· Operations
· Management
· Work Force Management (WFM)
· Customer Relationship Management (CRM)
· CTI Integration
· Screen Pop
· Third Party CTI Desktops
· CISCO Agent Desktop (CAD)
· CISCO CTI Toolkit (CTI OS) Agent Desktop
· Call Center Reporting
· Third Party Call Center Reporting Solutions
· Cisco Webview
· Cisco Unified Intelligence Suite (CUIS)
· Cisco Unified Intelligence Center (CUIC)
· Multi-Channel Contact Centers
· Web Collaboration
· Chat, Email (Exchange), Telephony
· Cisco Internet Application (CIS, CEM, CIM, EIM, WIM)
· Cisco IP Telephony (IPT) / Cisco Unified Communications Manager (UCM) (CallManager (CCM)) / Voice Gateways solutions and integrations
· Unified Contact Center Express (UCCX, IPCC Express)
· Telecommunications Maintenance & Administration on any major PBX / ACD / IP Telephony platform (Aspect, Avaya, Nortel, etc…) and/or integration with Cisco Intelligent Contact Management (ICM)

Certifications or work related experience in two or more areas:

· Microsoft Microsoft Certified Solution Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP)
· Routing and Switching, Voice, or Service Provider.
· Cisco Certified Internetwork Expert (CCIE)
· Cisco Certified Network Professional (CCNP)
· Cisco Certified Network Associate (CCNA)
· VMWare Certified Professional or higher.
· EMC Cloud or Data Center Architect
· NetApp Certification

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay: $55.00 - $60.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

Intelligent pop. jobs

Contact Center Engineer

Teen Specialist

Store Associate

Freelance Fashion Editors/Writers

Vice President, Marketing and Communications

Managing Editor, Evenings

Social Media & Marketing Coordinator

Vice President, Product

Event Staff - Balloon and Streamer Decor Installer

AI Automation Engineer

Vice President of Marketing (DocUpdate)

Founding Software Engineer

Health & Beauty Reporter

Staff Tech, Engineering Project Assistant (EPA) (Onsite)

Marketing Manager

Senior Director, Product Management - Supply Chain Technology

Aerospace Assembler I - 2nd Shift

Youth Maker Educator - PT

Network Engineer, Global BackBone

Aerospace Assembler II - 1st Shift

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