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9d

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UI/UX Designer – Healthcare Contact Center

Global KTech
Minneapolis, MN

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Job Details

Contract
$55 - $60 an hour

Qualifications

Usability testing
Responsive design
UX prototyping
Call center experience
UI design
Adobe XD
Scalability
Accessible UI/UX design
Accessibility in interaction design
Figma
Prototypes
Information architecture
Cross-functional communication
Mobile design

Full Job Description

Title: UI/UX Designer – Healthcare Contact Center

Location: Minneapolis, MN – Onsite

Years of Exp:10+yrs

Key Responsibilities:

Conduct user research, interviews, and usability testing to understand user needs and behaviors.
Create user journeys, personas, wireframes, and prototypes.
Design intuitive and user-friendly workflows to enhance user satisfaction.
Develop visually compelling UI designs aligned with brand guidelines.
Ensure responsive and accessible design across web and mobile platforms.
Work closely with Product Managers, Developers, and stakeholders to define and implement design solutions.
Contribute to and maintain design systems, style guides, and UI components.
Conduct usability testing and iterate designs based on user feedback and analytics.
Stay up to date with UI/UX trends, tools, and best practices; advocate for user-centered design principles.

Required Qualifications:

Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field (or equivalent experience).
Proven experience as a UI/UX Designer or similar role.
Strong portfolio showcasing user-centered design projects.
Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
Solid understanding of user-centered design principles, interaction design, information architecture, responsive and accessible design.
Experience with wireframing, prototyping, and usability testing.
Strong communication and collaboration skills.

Job Type: Contract

Pay: $55.00 - $60.00 per hour

Experience:

Healthcare Contact Center: 10 years (Required)
Figma: 9 years (Required)
Adobe XD: 9 years (Required)

Work Location: Hybrid remote in Minneapolis, MN 55447

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