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Conversational Chat Bot Designer - Remote Job

EnthuZiastic -
Remote

Apply Now

Job Details

Full-time

Qualifications

Systems analysis

Full Job Description

Job Information

Industry

Education

Date Opened

03/02/2023

Job Type

Full time

Work Experience

1+ Years

Remote Job

About Us

<div>Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors.<br /></div>

Job Description

This is a remote position.

Create a virtual Chat Bot agent
Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time
Design end-to-end conversational interactions, including what can go wrong, and how
Develop mockups, flows, redlining and all other creative prototyping related items
Work closely with support team to assess use cases - including the context, the topics, and the types of user questions
Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance
Champion a user-first approach and conduct thorough client and user research

Requirements

Bonus points for experience in Journalism, Communication, English Literature, Creative Writing, Technical Writing, or related fields
Experience in Conversation Design
Writing experience (digital content design, UX writing, and/or content strategy) with attention to detail and the ability to work on multiple projects at once
Excellent written and verbal communication skills
Proven track record of defining, socializing, testing, iterating on, and delivering outstanding digital experiences
Experience writing for social and new media
Ability to work fast and meet deadlines
Ability to learn new systems quickly and effectively
Ability to quickly analyze complex systems and solve problems
A true team player - willing to be part of a team of Conversation Designers who work remotely around the world
Experience explaining ideas visually such as using content flows, mockups, or prototypes
Knowledge in human-machine interactions - advantage
Previously published at least one Virtual Agent - big advantage

Benefits

Opportunity to be a part of a dynamic growth focused tech startup
Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
Fun loving environment and caring team mates and inclusive culture of the company

Apply Now

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