Top 1742 Interactive Media Manager Jobs

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- Health insurance
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Marketing Assistant - Restaurant & Community Support
Zaxby's —Monroe, GA
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Intuit —New York, NY
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Experience Manager
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Digital Account Manager

Charles River Interactive
Lowell, MA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Marketing project management
Managing customer accounts
Customer communication
Research
Client management
Managing projects
Account management

Full Job Description

Charles River Interactive is seeking a Digital Account Manager.

Key responsibilities include managing client relationships, digital marketing strategies, and deliverables to assure CRI is providing the highest level of service to our accounts. Building and managing relationships with external client stakeholders is essential for success and critical to the ongoing success of our growing agency.

The Digital Account Manager will report to the Head of Account Services and will work closely with our experienced Organic Search, Paid Media, Social Media, and Creative Services teams to lead efforts towards helping our clients achieve their business objectives. This is a client-facing role responsible for coordinating all aspects of client interaction, project management, and seeking out opportunities to provide additional value through enhanced services.

Job responsibilities include:

Serving as the main point of contact for our clients and agency partners
Representing the client internally; echoing client goals and business objectives in all deliverables and communication
Developing effective digital marketing strategies to help the client achieve their business objectives
Researching and understanding the client’s industry and competitive landscape to keep up on the latest news and events in the industry
Representing CRI to our clients; ensuring CRI has everything we need to develop successful strategies
Facilitating the onboarding of new accounts with sales and department directors
Establishing productive workflows between clients and our team of digital marketing experts
Organizing internal and external meetings, including agendas, defining objectives/goals of the discussion and follow-up action
Managing client expectations with respect to scope of work and campaign status
Creating and maintaining detailed project plans and list of deliverables
Scheduling regular and ad hoc meetings/calls with clients
Communicating account successes and issues/challenges in a timely manner both internally and externally
Seeking out opportunities to bring additional value to clients through expansion of service offerings

Desired qualifications include:

A minimum of 3-5 years of experience in creating digital marketing strategies and strong knowledge of digital marketing platforms
Ability to effectively communicate with clients in a highly professional manner
Ability to coordinate with multiple clients and manage complex projects in a deadline-focused environment
Strong leadership skills, attention to detail and willingness to work outside the role as needed
Account management and project management experience required
Proficiency with Microsoft Office Suite; familiarity with web analytics and project management software a plus
Bachelor’s degree preferred

About Charles River Interactive (CRI):

Charles River Interactive (CRI) is one of the leading digital marketing firms in the country, specializing in working with complex organizations to provide a high level of digital marketing support and expertise.

Charles River Interactive is comprised of some of the leading digital marketing experts in the industry, along with experienced interactive project managers, data analysts and web technology experts. Our goal is to assist our clients in reaching a large and highly qualified audience of information seekers on search and social media platforms. Once we identify and reach this audience, we then work hard to engage with them and move them through the funnel.

CRI takes a very consultative approach and we work very closely with our clients to ensure that our strategies are always in line with the overall business and marketing goals of an organization.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

Experience:

Digital Marketing: 3 years (Preferred)
Project/Account Management: 1 year (Preferred)

Ability to Commute:

Lowell, MA 01851 (Required)

Work Location: Hybrid remote in Lowell, MA 01851

Quick Apply

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