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Internal Sales Associate (Charlotte, NC (Hybrid) or Remote)

Brighthouse Financial -
Charlotte, NC

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Job Details

Full-time
$45,900 a year

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

We hire Internal Sales Associates multiple times a year. Our next anticipated start date is in Fall 2026. Eligible candidates will have graduated September 2026 or earlier.

Where you'll work:
Our flexible, hybrid work model offers the option to work remotely or in the office.

How you'll contribute:
As an Internal Sales Associate, you'll be responsible for supporting incoming calls from financial advisors around the nation regarding our annuity and life solutions, that can help clients protect what they have earned and ensure that it lasts. The purpose of each call will be to create a positive advisor experience that will enhance our relationships and further develop sales opportunities for our distribution teams.

In this role, you'll get to:

Continuously develop knowledge of Brighthouse Financial Annuity & Life product lines, systems, and processes.
Answer and document inbound calls, providing sales support and positioning to financial advisors for our solutions.
Help support submission of business by understanding licensing, training, firm, state, and application requirements.
Identify advisor need on issues, research, and resolve requests. Involve other distribution business partners if needed to resolve issues and take accountability until complete.
Provide product illustrations, as well as utilize the marketing resources available to complement further advisor engagement.
Identify sales opportunities on incoming calls and refer to Internal Wholesaler.
Collaborate with manager and identify areas of development and personal growth.
Perform other duties as assigned.

We're looking for people who have:

A bachelor's degree preferred.
Excellent communication skills / interpersonal skills, coachable, energetic and a positive attitude.
Self-motivation, a competitive nature and are driven to reach goals in fast paced environment.
The ability to build and maintain business relationships, professional and an aptitude for sales.
Organizational skills, adaptable and ability to multitask continuously.
If not fully licensed, will be expected to obtain the FINRA SIE, Series 6 or 7, and 63, and state Life Insurance license with variable line of authority in their resident state.

Research shows some people may not apply for a role if they don't check all the boxes of a job description. If you don't check every box listed, that's okay. We would love to hear from you.

What you'll receive:

Compensation – Base salary is $45,900. Once fully licensed, this individual becomes eligible for a competitive monthly variable sales incentive target based on sales results.
Flexible Work Environment – Work remotely or in the office to better thrive in all areas of life.
Paid Time Off – Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
Financial Health – Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), and financial counseling services.
Health and Wellness – Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
Family Support – Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
Life and Disability Support – Gain access to company-paid basic life insurance and short-term disability insurance.

Openings:

Multiple

The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building. We'd love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company.

Why join us?
Brighthouse Financial is on a mission to help people achieve financial security. Our company is one of the largest providers of annuities and life insurance in the U.S.,* and we specialize in products designed to help people protect what they've earned and ensure it lasts.

We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates diverse backgrounds and experiences. You can find out more about our company culture by visiting brighthousefinancial.com/about-us/careers/.

We're one of the largest providers of annuities and life insurance in the U.S.,1 and our commitment to being a great place to work has earned us recognition as one of America's Most Trustworthy Companies by Newsweek and, locally, one of the Healthiest Employers of Greater Charlotte.

Ranked by 2024 admitted assets. Best's Review®: Top 200 U.S. Life/Health Insurers. AM Best, 2025.

PI285518587

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