Top 99 Internet Brands Jobs

Client Service Representative
CSC (Corporation Service Company) —Logan, UT
- Full-time
- Hybrid work
- Bilingual
- Hospitality
- Microsoft Excel
- On-the-job training
Associate AI Research & Operations Analyst
Internet Brands —El Segundo, CA
- From $60,000 a year
- Full-time
- Computer Science
- Office
- Bachelor's degree
- Commuter assistance
- AD&D insurance
Quick Apply
[Senior] Marketing Manager - Partnership Marketing Sponsorship & Business Development (17458-1)
JND —Plano, TX
- $60 - $64 an hour
- Full-time
- Marketing
- Bachelor of Science
- 8 years
- Health insurance
- Dental insurance
Associate AI Software Engineer
Internet Brands —Newark, NJ
- From $60,000 a year
- Full-time
- Computer Science
- System design
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Associate Product Manager, AI Products
Internet Brands —El Segundo, CA
- From $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Senior AI Data Analyst, User & Content Insights
Internet Brands —El Segundo, CA
- From $90,000 a year
- Full-time
- 5 years
- Office
- SQL
- Commuter assistance
- AD&D insurance
Quick Apply
Retail Sales & Customer Solutions Representative for Glo Fiber
Shentel —Ohio
- $60,000 - $80,000 a year
- Online Application
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply
9d
Associate Engineer
WebMD —Newark, NJ
- $82,000 - $87,400 a year
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
- Commuter assistance
- Disability insurance
Quick Apply
Technical Project Manager
Internet Brands —El Segundo, CA
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Commuter assistance
- AD&D insurance
Quick Apply
AI Research & Operations Analyst Lead
Internet Brands —El Segundo, CA
- Full-time
- Research
- Mid-level
- Mentoring
- Commuter assistance
- AD&D insurance
Quick Apply
Financial Analyst
Internet Brands —El Segundo, CA
- From $55,000 a year
- Full-time
- Heavy lifting
- Bachelor of Science
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
VP of Marketing
Kika Tech —San Jose, CA
- Email
- Management
- Computer literacy
- Research
AI Strategy and Transformation, Lead
Internet Brands —El Segundo, CA
- $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- Fair chance
- Commuter assistance
- AD&D insurance
Quick Apply
Senior Technical Program Manager
Internet Brands —El Segundo, CA
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Commuter assistance
- AD&D insurance
Quick Apply
Director of Product - Agentic AI
Internet Brands —El Segundo, CA
- From $150,000 a year
- Multiple hires
- Computer Science
- 5 years
- Bachelor of Science
- Commuter assistance
- AD&D insurance
Quick Apply
Senior Unity Developer
Cie —Irvine, CA
- $135,000 - $150,000 a year
- Remote
- AWS
- Senior level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Five9 Administrator
Internet Brands —Austin, TX
- Full-time
- System design
- Bachelor's degree
- Fair chance
- Commuter assistance
- AD&D insurance
Quick Apply
Lifecycle Marketing Manager
Internet Brands —Minneapolis, MN
- Full-time
- Mid-level
- Fair chance
- Commuter assistance
- AD&D insurance
Quick Apply
Helpdesk Supervisor
Internet Brands —El Segundo, CA
- Full-time
- 7 years
- Office
- Supervising experience
- Commuter assistance
- AD&D insurance
Quick Apply
Receptionist
Internet Brands —Minneapolis, MN
- $16 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Commuter assistance
- AD&D insurance
Quick Apply

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Client Service Representative

CSC (Corporation Service Company) -
Logan, UT

Apply Now

Job Details

Full-time

Benefits

On-the-job training

Qualifications

Customer communication
Microsoft Outlook

Full Job Description

Client Service Representative

Logan, Utah

Monday - Friday, 9am-6pm

Hybrid Work Model (3 days onsite in our Logan, UT office and 2 days remote)

Are you passionate about delivering excellent customer service?

We are too!

We are currently hiring a Client Service Representative to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. As a Client Service Representative, you will act as the primary point of contact for clients who require assistance with CSC’s internet products and services. You will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You’ll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client’s domain portfolios and digital assets are secure.

If you’ve worked in the retail, hospitality & tourism, patient services or restaurant industries, you know what it takes to keep clients happy and satisfied while working in a fast-paced, high-volume environment. Our service professionals are empowered to solve client inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®. What does that mean? Learn more about DBS by visiting cscdbs.com . While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us!

Additionally, our positions come with CSC’s competitive benefits and incentives.

Some of the tasks you will be responsible for:

Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands.
Client Relationships: Build and maintain client relationships by understanding the unique needs of each client.
Issue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction.
Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.
Product Knowledge: Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services, and to communicate industry changes. and new product offerings.
Team Collaboration: Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed.
Performance: Understand and strive to meet or exceed metrics that are designed to help us achieve our industry leading client service support as evidenced by our world-class Net Promoter Score (NPS) results.

What technical skills, experience, and qualifications do you need?

Experience working in a customer-centric environment, industry and/or role
Effective written and verbal communication skills
Ability to think critically and be solution oriented
Strong Microsoft Office skills including MS Excel, Word, and Outlook
Ability to learn, adapt to, and discuss new technology
Tenacity and agility to balance varying priorities and inquiries from internal and external customers
Ability to work independently, as well as on a team
Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment
Previous experience of producing quality results with high attention to detail
Ability to be direct, open, and honest when communicating with clients and co-workers

What you can expect from us:

Our business is exciting, ever-changing, and highly focused on creating the best client experience. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services:

Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
An on-team mentor to provide additional day to day support during your onboarding
Collaborative team environment
Supportive leaders committed to your professional development and growth
Complimentary access to Open Sesame, monthly job-related recurrent training, and more
Flexibility for our employees by offering a hybrid work schedule

#LI-LE1

Apply Now

Refine Your Search

Internet Brands jobs

Client Service Representative

Associate AI Research & Operations Analyst

[Senior] Marketing Manager - Partnership Marketing Sponsorship & Business Development (17458-1)

Associate AI Software Engineer

Associate Product Manager, AI Products

Senior AI Data Analyst, User & Content Insights

Retail Sales & Customer Solutions Representative for Glo Fiber

Associate Engineer

Technical Project Manager

AI Research & Operations Analyst Lead

Financial Analyst

VP of Marketing

AI Strategy and Transformation, Lead

Senior Technical Program Manager

Director of Product - Agentic AI

Senior Unity Developer

Five9 Administrator

Lifecycle Marketing Manager

Helpdesk Supervisor

Receptionist

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