Top 110 Internet Helpdesk Technician Jobs

IT Help Desk Technician - Swing Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Help Desk Technician - Night Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $88,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
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Helpdesk Technician I
CLAIMS MANAGEMENT RESOURCES INC —Oklahoma City, OK
- $19 - $21 an hour
- Weekends as needed
- Computer science
- Computer Science
- High school diploma or GED
- 401(k)
- Paid time off
Help Desk Technician (Tier 1)
Networkz IT, LLC —San Diego, CA
- $25 - $32 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Travel reimbursement
- Paid holidays
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7d
Help Desk Technician
Integracon Technologies —Knoxville, TN
- $17 - $21 an hour
- Full-time
- Hybrid work
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Helpdesk Tier 2
TGIPOWER LLC —Cherry Hill, NJ
- $65,000 - $75,000 a year
- Urgently hiring
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Help Desk Technician
KELLEY CREATE —Bothell, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
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IT Support Technician
Cumming Group —Murrieta, CA
- $24.04 - $28.85 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Part-Time IT Helpdesk Technician
Tulsa Technology Center —Tulsa, OK
- $18 an hour
- Extended hours
- Bilingual
- Background check
- Research
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7d
Field Technician
Ciprus Consulting —San Diego, CA
- $40,000 - $50,000 a year
- Full-time
- Clean driving record
- Office
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
PC/Equipment Support Technician II
Genesee Education Consultant Services —Flint, MI
- $23.11 - $26.42 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
IT Remote/Field Technician 0518
Smart Geeks —Washington, DC
- Full-time
- Writing skills
- Mid-level
- Windows
Associate, IT Help Desk
GRI LLC —Dorado, PR
- Full-time
- Spanish
- Computer science
- Computer Science
Help Desk Technician
RCI —San Diego, CA
- $50,000 - $70,000 a year
- Full-time
- Background check
- No experience needed
- Mid-level
- Health insurance
- Dental insurance
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Helpdesk Administrator
Native American Technology —Suffolk, VA
- $61,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- 2 years
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14d
IT / IS Technician Support Specialist-Level 1 (Two Open Positions)
Greater Rutland County Supervisory Union —West Rutland, VT
- $50,000 - $70,000 a year
- Multiple hires
- Classroom
- Google Workspace
- Schematics
Help Desk Support
S2Technologies —Colorado Springs, CO
- $35,000 - $58,000 a year
- Full-time
- Microsoft Excel
- Bachelor of Science
- Windows
- Disability insurance
- Health insurance
Quick Apply
Technology Support Technician
District Support Services Center —Tempe, AZ
- $19.46 - $25.29 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to sit for extended periods
- Wellness program
- 403(b) matching
7d
Desktop Support Technician
Software Technology Inc —Trenton, NJ
- SharePoint
- In-person
- Senior level
Quick Apply
Help Desk Technician I, Part-Time
Golden West —Rapid City, SD
- Part-time
- No experience needed
- Office
- Windows
- On-the-job training
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IT Help Desk Technician - Swing Shift

Foxconn Industrial Internet - FII -
San Jose, CA

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Job Details

Full-time
$80,000 - $100,000 a year

Qualifications

IT user and group management
GPO
Laptop (troubleshooting support)
Printer (troubleshooting support)
Computer hardware
Peripheral hardware support
IT department experience
Mobile devices

Full Job Description

Job Summary:

The IT Helpdesk Technician will be the first point of contact for all IT-related issues,
providing prompt, courteous, and effective technical support to internal users. You'll be
responsible for diagnosing and resolving hardware, software, and network problems,
escalating complex issues when necessary. Your role is vital in maintaining user
productivity and ensuring our IT services align with Ingrasys' operational needs and global
IT standards.

Key Responsibilities:

First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.
Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems.
System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings.
User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems.
Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards.
Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues.
Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution.
IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices.
Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience.
Perform additional responsibilities as needed to support business objectives.

Qualifications:

Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+).
2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector.
Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues
Familiarity with Active Directory for user and computer management, including password resets and group policy basics.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN).
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users.
Strong interpersonal skills and a highly customer-service-oriented approach.
Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure.
Self-motivated with a strong desire to learn and adapt to new technologies and processes.

Salary Range: $80k - $100k per year (on-site daily position)
Shift: Starting at 3:15pm (shift premium is included)

Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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Internet Helpdesk Technician jobs

IT Help Desk Technician - Swing Shift

IT Help Desk Technician - Night Shift

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Help Desk Technician (Tier 1)

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IT Remote/Field Technician 0518

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IT / IS Technician Support Specialist-Level 1 (Two Open Positions)

Help Desk Support

Technology Support Technician

Desktop Support Technician

Help Desk Technician I, Part-Time

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