Global Operations
Strategy Analysis Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)
Location
:
New York
Employment Type
:
Intern
Job Code
:
A249626A
Responsibilities
About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.
You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.
The TikTok Shop US Operations team is committed to delivering high-quality products together with a unique customer experience through TikTok. As part of the Luxury Resale category, you will support the growth of an exciting and fast-evolving business, helping merchants succeed through category strategy, livestream strategy, merchant operations, and data-driven execution.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.
Responsibilities:
1. Market Intelligence & Competitive Analysis
- Conduct comprehensive research on the global and local luxury resale market trends.
- Monitor and analyze competitor movements on TikTok Shop and other major social commerce platforms.
- Perform deep-dive operational analysis of top-tier merchants (Head Sellers) to identify best practices in product assortment, pricing, and content strategy.
2. Merchant Operations & Strategic Planning
- Assist Operations Managers in developing data-backed growth plans for key luxury merchants.
- Support the end-to-end execution of Mega Live events, ensuring seamless coordination between merchants, creators, and platform resources.
- Track performance metrics post-campaign to evaluate ROI and provide recommendations for future scaling.
3. Data Synthesis & Reporting
- Consolidate complex datasets into structured reports and presentations for internal stakeholders.
- Identify emerging "hot items" and consumer behavior shifts within the luxury segment to guide category optimization.
Qualifications
Minimum Qualifications:
- Currently pursuing an Undergraduate/Master degree, preferably in Business, Economics, Data Analytics, Fashion Management, or a related field.
- Proven skills in Excel/Google Sheets; ability to derive "the story" behind the numbers.
- Strong interest in e-commerce, and creator economy.
- Excellent problem-solving and communication skills; comfortable working with cross-functional teams.
- Proven skills of learning ability, execution ability and stress resistance, as well as strong communication and coordination, resource integration ability and project management ability.
Preferred Qualifications:
- Internship or full-time experience in an e-commerce business, having a solid understanding of the industry landscape.
- Interest in luxury resale, fashion, handbags, watches, jewelry, collectibles, or related categories is preferred.
- Proficiency in Excel / Google Sheets and experience in business analysis or operational reporting is preferred.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Job Information
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $25- $25.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request
