Top 136 Intuit Jobs in Mountain View, CA

Staff Customer Experience Professional
Intuit —Mountain View, CA
- $160,000 - $227,000 a year
- Bachelor of Science
- 8 years
- Analysis skills
Customer Success Manager (Money)
Intuit —Mountain View, CA
- $126,000 - $191,000 a year
- Mid-level
- 3 years
- Presentation skills
Executive Assistant Business Partner 2
Intuit —Mountain View, CA
- $53.50 - $72.50 an hour
- Microsoft Outlook
- Research
- Organizational skills
Senior People Support Partner
Intuit —Mountain View, CA
- $123,000 - $166,500 a year
- 7 years
- Bachelor's degree
- Senior level
Software Engineer 1
Intuit —Mountain View, CA
- $55.50 - $78.00 an hour
- Computer science
- Computer Science
- Mid-level
Staff Recruiter - Expert Network
Intuit —Mountain View, CA
- $149,000 - $201,500 a year
- Mentoring
- Senior level
Principal Ethics & Investigations Partner
Intuit —Mountain View, CA
- $193,000 - $273,000 a year
- Writing skills
- Analysis skills
- Continuous improvement
Senior Manager, Customer Success (Money)
Intuit —Mountain View, CA
- $143,500 - $233,000 a year
- 5 years
- Team management
- Mentoring
Senior Executive Assistant Business Partner 2
Intuit —Mountain View, CA
- $53.50 - $72.50 an hour
- Microsoft Excel
- Microsoft Outlook
- Research
Staff Software Engineer
Intuit —Mountain View, CA
- $202,500 - $274,000 a year
- 7 years
- Azure
- System design
4d
Senior Accountant
Intuit —Mountain View, CA
- $112,500 - $161,500 a year
- Hybrid work
- Oracle
- CPA
- Office
Staff, Lighthouse Customer Engagement Manager
Intuit —Mountain View, CA
- $169,000 - $229,000 a year
- Marketing
- Office
- Finance
Sales Operations & Strategy Manager - Emerging Midmarket
Intuit —Mountain View, CA
- $163,000 - $222,500 a year
- Marketing
- Analysis skills
- Bachelor's degree
6d
Mid-Market Design Strategist for Events
Intuit —Mountain View, CA
- $203,000 - $274,500 a year
- Mid-level
- Communication skills
- Commercial
Staff Market Researcher
Intuit —Mountain View, CA
- $167,500 - $226,500 a year
- Senior level
- Communication skills
- Negotiation
Sr. Manager, Next Level Help, Intuit Enterprise Suite
Intuit —Mountain View, CA
- $131,000 - $221,500 a year
- Full-time
- 8 years
- Bachelor's degree
- Travel
11d
Sr. Staff Data Scientist, Lending
Intuit —Mountain View, CA
- $210,500 - $284,500 a year
- Computer Science
- Bachelor of Science
- Bachelor's degree
11d
Senior Data Scientist
Intuit —Mountain View, CA
- $149,500 - $220,000 a year
- Computer Science
- Master's degree
- SQL
Staff Data Scientist
Intuit —Mountain View, CA
- $185,500 - $262,500 a year
- 7 years
- Computer Science
- Master's degree
Manager 2, Fraud and Risk
Intuit —Mountain View, CA
- $204,000 - $276,000 a year
- Computer science
- 7 years
- Computer Science

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Staff Customer Experience Professional

Intuit -
Mountain View, CA

Apply Now

Job Details

$160,000 - $227,000 a year

Qualifications

Business strategy analysis
ROI
Change management
Leading team collaboration initiatives
Cross-functional team management
Cross-functional communication

Full Job Description

Overview

As a Staff Customer Experience Professional - Mid Market and Partner, you’ll be part of a Customer Success Strategy team that is focused on disrupting the mid-market segment and promoting our Partner and Accountant ecosystem growth, leading the creation of new experiences that will use the power of our ecosystem of products and expert-based services to drive growth for the business and add value to our customer experience. You will help identify and validate new expert-led experiences and help build new products, with a focus on creating ecosystem wide service experiences for customers and experts as we broadly expand our portfolio for Intuit expert services at large. You will partner with other functions including Marketing, Customer Success, Sales, Expert Network Platform, Product Management, Product Development, Service Design and Data to ensure we deliver the world-class experiences for our customers through deep customer insights and hypothesis-driven experimentation and innovation.

Responsibilities

Establish an end to end service experience strategy for our Partner, Accountant and Mid Market service offerings
Quantify the delivery of benefit and our service performance at every step of the customer journey, constantly maintaining a set of game-changing priorities to improve that ladder up to the strategy you defined
Rally a cross functional team to address key challenges limiting the delivery of value to customers, making measurable improvements
Work with analytics partners to understand what drives benefit to customers, as measured by retention, and optimize the delivery of these benefits
Partner with leadership and internal partners to understand business pipelines and challenges, and ensure the roadmap is addressing and enabling the business agenda.
Connect the dots, understand interdependencies, effectively identify roadblocks and work to remove them
Demonstrate superior oral and written communication skills across varying seniority levels, bonding teams behind a single vision to deliver for customers
Ability to lead without direct authority and create a unifying sense of purpose among cross functional teams
Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model
Drive cultural change across the organization to deliver next generation of Intuit offerings

Qualifications

BA/BS required or equivalent work experience, MBA strongly preferred
8-10 years of Customer Experience, Service Design Experience, and Customer Success experience, or Product Management experience for service oriented offerings
Strong strategic and analytical skills
BA/BS required or equivalent work experience, MBA strongly preferred
8-10 years of Customer Experience and Service Strategy, and/or Product Management experience for service oriented offerings
Superior strategic and analytical skills with ability to draw key insights and develop clear recommendations
Robust analytical and problem-solving skills with clear examples of using data actively for customer insights, measurement, ROI analysis and recommendations
Have a passion to seek a deep understanding of customer needs and turn that insight into a compelling vision and drivers to create solutions that solve important jobs for Partners Mid Market customers
Proactive, action oriented and result driven with the ability to thrive in a highly matrixed company structure, including rolling-up sleeves and leading by example at both strategic and tactical levels.
Superior communication and presentation skills, including the ability to communicate complex issues simply and convincingly to drive fast decisions.
Track record of aligning disparate teams around a common cause, and effecting transformational change
Capacity to handle a highly complex effort, with ability to prioritize across multiple workstreams
Deep Partner Ecosystem and/or Accounting Expertise preferred
Experience in internal or external partner Enablement is a plus

Footer

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
San Diego $160,000 - $216,500
Mountain View, CA $168,000- $227,000

Apply Now

Refine Your Search

Intuit jobs in Mountain View, CA

Staff Customer Experience Professional

Customer Success Manager (Money)

Executive Assistant Business Partner 2

Senior People Support Partner

Software Engineer 1

Staff Recruiter - Expert Network

Principal Ethics & Investigations Partner

Senior Manager, Customer Success (Money)

Senior Executive Assistant Business Partner 2

Staff Software Engineer

Senior Accountant

Staff, Lighthouse Customer Engagement Manager

Sales Operations & Strategy Manager - Emerging Midmarket

Mid-Market Design Strategist for Events

Staff Market Researcher

Sr. Manager, Next Level Help, Intuit Enterprise Suite

Sr. Staff Data Scientist, Lending

Senior Data Scientist

Staff Data Scientist

Manager 2, Fraud and Risk

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