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12d

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HVAC Service Manager

NISAIR AIR CONDITIONING -
Fort Pierce, FL

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

EPA Type III
EPA Refrigeration Certification
EPA Type I
EPA Type II
Driver's License
HVAC
EPA Universal Certification
HVAC Certification
Air conditioning
EPA Certification

Full Job Description

Overview:

NisAir is seeking a full-time HVAC Service Manager to join our team. In this role you will be responsible for overseeing all operations within the Service department, including scheduling, dispatch, ticket reviews, invoicing, and customer service, while ensuring cost-effectiveness and adherence to quality standards. This role is crucial in meeting established service and Technician performance goals by optimizing labor and scheduling resources within the allocated budget. The Service Manager collaborates closely with the Operations Manager to develop and recommend policies and procedures that enhance the department's competitive position and profitability. Additionally, the Service Manager directs activities to ensure that deliverables are completed on time and meet quality and cost objectives, ultimately aiming to satisfy customer needs.

What We Offer:

Competitive salary based on experience
Year-round work
Full benefits package including health, vision, dental
401(k) matching
Paid time off and holidays

What You'll Do:

Oversee Customer Service Representatives to ensure deliverables are produced in a timely and cost-effective manner
Ensure standards for service and repair quality, equipment, and operator performance are maintained, and cost-effective technology is used to maximize production; ensure fixed assets are preserved
Develop, monitor, and report on operating costs and performance standards within functional area; alert management of cost and labor overrun; recommend and implement solutions to problems related to same
Ensure deliverables are made according to needs, specifications, and quality standards
Advise Technicians on repair and maintenance issues
Manage effectively budget and controls expenses
Hire, train, develop, and appraise Service department staff effectively, taking corrective action as necessary on a timely basis and in accordance with company policies
Remain up to date on information and technology affecting functional area(s) to increase innovation and ensure compliance
Perform other work-related duties as assigned

What You'll Bring:

High School diploma, GED, or suitable equivalent
Strong and in-depth knowledge and understanding of HVAC and refrigeration systems
Ability to motivate, manage, and train technicians, installers, and dispatchers
Exceptional written, verbal, and interpersonal skills
Computer proficiency with working knowledge of Microsoft Office, Excel, and Service Titan is helpful
Independent thinker
Five or more years of HVAC industry experience, minimum 2 years in a managerial role
Must have a clean valid driver’s license
Effective verbal and written communication skills with superiors, colleagues, subordinates and individuals inside and outside the company
Purchasing/Inventory Control
Budgeting / Cost center management

Working at NisAir:

Since its establishment in 1973, NisAir has maintained a consistent objective: to deliver exceptional service to our customers while fostering enduring relationships grounded in customer satisfaction, trust, and value. As a subsidiary of a larger corporation, we are committed to cultivating a positive organizational culture that recognizes each employee as an individual, providing opportunities for personal growth and professional advancement.

Know the company's drug-free workplace policy.

We trust that this information will assist you in making an informed decision as you consider your next employer.

NisAir provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Schedule:

8 hour shift

Supplemental Pay:

Performance bonus

Work Location: In person

Quick Apply

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