Top 14 Isp Network Admin Jobs

IT Service Desk Admin III
Truckstop —Boise, ID
- $69,800 a year
- Full-time
- Computer science
- Computer Science
- Salesforce
Quick Apply
Retention Case Manager
GREATER PHILADELPHIA URBAN AFFAIRS —Philadelphia, PA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
I.T. Manager (Office & Medical Systems)
California Foot & Ankle Centers —Sacramento, CA
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health insurance
Quick Apply
IT Systems Administrator - Onsite/Hybrid
iVenture Solutions —Jacksonville, FL
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Windows
- Driver's License
- Paid training
- Paid parental leave
Quick Apply
IGCC Administrative Coordinator
UC San Diego —San Diego, CA
- $32.75 - $50.62 an hour
- Weekends as needed
- Background check
- Writing skills
- Mid-level
4d
BSS Systems Engineer
Schurz Broadband Group, Inc. —Winona, MN
- $85,000 - $115,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- System design
- Wellness program
- Disability insurance
Quick Apply
8d
SDE in Test II, eero
Amazon.com Services LLC —San Francisco, CA
- $165,200 - $223,600 a year
- Full-time
- Mid-level
- Windows
- Java
- AD&D insurance
- Health insurance
System Admin L3 - TS/SCI Poly required
EMTAK LLC —San Antonio, TX
- 11+ years
- Bachelor's degree
- No degree
Quick Apply
IT Networking Engineer
Telenav —Santa Clara, CA
- Full-time
- Computer science
- Computer Science
- 5 years
SR Network Design Specialist
Kinder Morgan —Houston, TX
- Full-time
- Computer science
- 7 years
- Microsoft Excel
IGCC Program & Operations Coordinator
UC San Diego —San Diego, CA
- $32.75 - $50.62 an hour
- Part-time
- Background check
- Mid-level
- Office
6d
Director of Instructional Technology
Longleaf School of the Arts —Raleigh, NC
- Full-time
- School experience
- Google Workspace
- Mid-level

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IT Service Desk Admin III

Truckstop -
Boise, ID

Quick Apply

Job Details

Full-time
$69,800 a year

Qualifications

Desktop computer repair
Network troubleshooting
Mobile device support
In-person customer service
Employee relationship building
Microsoft Office
High school diploma or GED
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Network protocols
Desktop administration
Mobile devices

Full Job Description

At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other's back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success.

Please note: This is a full-time, in-person role based at our Boise office (1444 S. Entertainment Ave., Boise, ID 83709).

Job Summary

This position will provide first line technical support to internal customers and provide second line technical support to external customers. Responds to telephone calls, emails, and support tickets. Maintain desktop computers and applications for employees and the servers that support this desktop environment. Professionalism, customer service, and communication skills are essential.

Essential Job Functions

Provide effective technical support to internal customers in person and over the phone, regardless of location

When needed, support Level 2 in troubleshooting PC hardware, software and network connectivity

Document support resolution within the SalesForce or Jira ticketing system

Create and disable user accounts and workstations in Active Directory

Create new email accounts, to include users, Microsoft 365 groups, distribution lists, and shared mailboxes

Office 365 license management. Assign appropriate licenses to each user

Manage access requests to Truckstop's internal systems

Password resets and walking internal customers through self-service resets

Partner with Customer Support staff regarding technical issues experienced by our customers

Effectively troubleshoot technical issues with the customer over the phone; often discussing issues with users of limited technical knowledge and log records of those issue

Participate in UAT testing of products and document bugs for replication by development

Project management including assessment, planning, documentation, scheduling, training, and effective execution

Prepare and maintain documentation for supported environments

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.

Position Requirements

High school diploma or equivalent; Bachelor's degree in computer science preferred

Professional appearance and effective communication skills

Two years' experience with PC hardware, software, and management

Two years of end user interaction or customer service

Punctuality and reliability to cover their scheduled shifts

Knowledge of browsers, internet protocols, network troubleshooting, mobile device hardware and apps, mobile apps, ISP connections and methods, desktops and desktop software

Must be or become familiar with company products and navigate the company's programs and systems in a reasonable amount of time

Must be able to communicate effectively verbally and in writing

Ability to maintain composure under pressure and stress

Proven ability utilizing empathy and positive regard in a variety of situations

Exceptional customer service skills and continually displays a partner first mentality

Embraces teamwork and can also work independently when necessary

Strong organizational and process skills

Maintain cooperative and effective working relationships within company

Manage own time to meet department goals and deadlines

Additional Information:

Physical Demands:

Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, communicate, reach, and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard and mouse.

Work Environment:

The working conditions will vary between an office environment and a remote home environment. The ideal protected indoor work environment is a clean, non-hazardous work area. The noise level in the work environment is typical of most office or remote home environments with telephones, personal interruptions, and background noises.

EEO Statement:

Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.

Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Truckstop participates in the E-Verify program. Learn more about the E-Verify program here: https://www.e-verify.gov/

Truckstop Privacy Policy

Quick Apply

Refine Your Search

Isp Network Admin jobs

IT Service Desk Admin III

Retention Case Manager

I.T. Manager (Office & Medical Systems)

IT Systems Administrator - Onsite/Hybrid

IGCC Administrative Coordinator

BSS Systems Engineer

SDE in Test II, eero

System Admin L3 - TS/SCI Poly required

IT Networking Engineer

SR Network Design Specialist

IGCC Program & Operations Coordinator

Director of Instructional Technology

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