Top 164449 It/communications Associate Jobs

Technical Support Associate - PH
Compass Experience Labs —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Copy of Associate Cybersecurity Analyst
American Technology Services —Remote
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
10d
Internal Communications Associate
D. E. Shaw & Co., L.P. —New York, NY
- $135,000 - $165,000 a year
- Mid-level
- Project management
- Bachelor's degree
- Health insurance
- 401(k) matching
Network Administrator - Jacksonville, IL
Quality Network Solutions —Jacksonville, IL
- From $50,000 a year
- Full-time
- Mid-level
- Windows
- Scripting
- Health savings account
- Health insurance
Quick Apply
Field Service Engineer
TeamLogic IT —Wilmington, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Audiovisual Support Engineer
Samaritan's Purse —Boone, NC
- Full-time
- 7 years
- System design
- English
- Paid holidays
- Disability insurance
ADA Coordinator - 504 Office of Disability Services
Monroe University —New Rochelle, NY
- $70,000 - $80,000 a year
- Full-time
- Background check
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
IT Director
CITY OF PRATT —Pratt, KS
- $65,000 - $85,000 a year
- Weekends as needed
- Computer Science
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Associate Analyst, Business License
DuCharme, McMillen & Associates Inc —Indianapolis, IN
- Overtime
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Parental leave
Quick Apply
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Principal Software & Platform Architect
DEXA - Drone Express —Dayton, OH
- $145,000 - $150,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Network System Administrator
Lebanon Internal Medicine Associates —Lebanon, PA
- $32 - $45 an hour
- Full-time
- Medical office experience
- Internal Medicine
- System design
- Health insurance
- Dental insurance
Quick Apply
Salesforce Data Management Specialist
Xiente —Philadelphia, PA
- $40,000 - $45,000 a year
- Full-time
- Spanish
- Computer Science
- English
Quick Apply
IT Technician
Sodecia Safety & Mobility Auburn, Inc —Auburn, AL
- $22.50 - $25.00 an hour
- Full-time
- Computer Science
- High school diploma or GED
- Ability to lift 50 pounds
- Relocation assistance
Quick Apply
3d
NSEA Organizational Specialist
Nebraska State Education Association —Lincoln, NE
- From $78,400 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
11d
Test Engineer
Schweitzer Engineering Laboratories, Inc. —Pullman, WA
- $84,200 - $170,400 a year
- Full-time
- Bachelor of Science
- Mid-level
- Residential
- Tuition reimbursement
- Employee stock ownership plan
Quick Apply
C# Linux Back-End Developer
Amtelco —McFarland, WI
- Full-time
- Hybrid work
- Background check
- Azure
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Test Engineer
Schweitzer Engineering Laboratories, Inc. —Lewiston, ID
- $84,200 - $170,400 a year
- Full-time
- Bachelor of Science
- Mid-level
- Residential
- Tuition reimbursement
- Employee stock ownership plan
Quick Apply
OxyChem Insurance Risk Manager
Oxychem —Dallas, TX
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook

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Technical Support Associate - PH

Compass Experience Labs -
Remote

Quick Apply

Job Details

Full-time

Qualifications

Mid-level
Communication skills

Full Job Description

MEET COMPASS

We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Documents incidents and resolutions and provides updates to the knowledge base where applicable
Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Qualification

1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
Strong technical proficiency in hardware and networking
Good understanding of security best practices in a regulated business.
Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
Experience in POS troubleshooting is an edge, ALOHA experience is a plus
Exceptional English communication skills (written and spoken)

Technology Requirements

A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
All agents must have a working camera to be used during training sessions and 1:1 conversation.
Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
Download speed must be at least 25 MBPS with latency (RTT) of <200ms.
Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
RAM: 16 GB

Benefits:

A fully remote work environment
This is currently a full time position, offering competitive wages
Comprehensive training on our products and services.
Career development opportunities, including internal promotions.
A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

Quick Apply

Refine Your Search

It/communications Associate jobs

Technical Support Associate - PH

IT Specialist (Tier 1)

Copy of Associate Cybersecurity Analyst

Internal Communications Associate

Network Administrator - Jacksonville, IL

Field Service Engineer

Audiovisual Support Engineer

ADA Coordinator - 504 Office of Disability Services

IT Director

Associate Analyst, Business License

IT Technician – MSP Onsite & Help Desk

Principal Software & Platform Architect

IT Network System Administrator

Salesforce Data Management Specialist

IT Technician

NSEA Organizational Specialist

Test Engineer

C# Linux Back-End Developer

Test Engineer

OxyChem Insurance Risk Manager

I want to receive the latest job alert for It/communications Associate

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