Top 179 It Administrative Assistant Jobs

IT Desktop Admin (Manufacturing IT & End User Support)
Rocket EMS —Carson City, NV
- $80,000 - $90,000 a year
- On call
- Background check
- Microsoft Outlook
- 5 years
Quick Apply
14d
Senior Advanced Systems Admin Specialist
General Dynamics Mission Systems, Inc —Groton, CT
- $133,205 - $140,490 a year
- Full-time
- Computer science
- 6 years
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Senior Systems Admin Specialist
General Dynamics Mission Systems, Inc —Herndon, VA
- $166,400 - $175,500 a year
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- 6 years
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5d
Advanced Systems Administration Specialist
General Dynamics Mission Systems, Inc —Pittsfield, MA
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IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
IT Administrative Support
Software Technology Inc —Atlanta, GA
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
IT Administrative Assistant
Strata Solar LLC —Durham, NC
- Microsoft Excel
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- Mid-level
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11d
IT Administrative Assistant
Bartell Hotels, a CALP —San Diego, CA
- $24.50 - $25.50 an hour
- Microsoft Outlook
- Computer literacy
- Mid-level
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PART TIME ADMINISTRATIVE ASSISTANT (IT)
Chartwells HE —Tampa, FL
- $17 - $19 an hour
- Part-time
- Background check
- University
- Food service experience
- Commuter assistance
- Disability insurance
Quick Apply
IT Administrative Assistant
O'Hagan Meyer —Chicago, IL
- $49,920 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- AD&D insurance
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8d
Purchasing & IT Administrative Assistant
TRITON STONE —Portsmouth, VA
- Full-time
- Mid-level
- Office
- Commercial
Quick Apply
Administrative Assistant to the Associate University Librarians for Research and Learning, and Library Information Technology
University of Michigan —Ann Arbor, MI
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
6d
SPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I)
State of Maryland - DBM OPSB Division of Personnel Services —Baltimore, MD
- $25.49 an hour
- 8 hour shift
- Remote
- Research
- Microsoft Office
- Administrative experience
- AD&D insurance
- Dental insurance
1d
Administrative Assistant - IT Support
Fort Worth Independent School District —Fort Worth, TX
- $39,674 - $47,800 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
IT Administrative Assistant
AHU Technologies Inc —Washington, DC
- $21 - $24 an hour
- Full-time
- 6 years
- Office
- High school diploma or GED
Quick Apply
IT Administrative Assistant
Hialeah —Hialeah, FL
- $33,501.78 - $67,405.26 a year
- Full-time
- Word processing
- Writing skills
- English
IT Administrative Assistant
Grand River Health Main Campus —Rifle, CO
- $23.80 - $29.76 an hour
- Full-time
- Hospital
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
IT Administrative Analyst
City of Philadelphia —Philadelphia, PA
- $55,000 - $64,206 a year
- Email
- Microsoft Excel
- Customer service
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Level One Help Desk Admin- End User Support
Contour Data Solutions —Philadelphia, PA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Windows
- Health insurance
- Paid time off
Quick Apply
Department Coordinator, IT Administration, Budget, and Procurement (2 Positions)
Fashion Institute of Technology —New York, NY
- $70,522.32 - $75,576.93 a year
- Multiple hires
- Research
- Mid-level
- Office
- Commuter assistance
- Health insurance

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IT Desktop Admin (Manufacturing IT & End User Support)

Rocket EMS -
Carson City, NV

Quick Apply

Job Details

$80,000 - $90,000 a year
14 days ago

Qualifications

Surveillance equipment
Desktop computer repair
Streaming video systems operation
Mobile device support
Microsoft Outlook
Incident management software
Machine troubleshooting
Hardware maintenance
IoT systems
Printer (troubleshooting support)
Security system
Printing
Email configuration (technical support)
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Computer management
Azure AD
Networking equipment (troubleshooting support)
Microsoft Teams
SharePoint
Technical customer support for office equipment
UEM
Twisted pair cables handling
Physical security system troubleshooting
Video streaming
Network infrastructure management
Desktop administration
Peripheral hardware support
Intune

Full Job Description

IT Desktop Administrator

Manufacturing IT & End-User Support

Reports to: Senior IT Support Manager
Location: 100% Onsite

Position Summary

We are seeking a hands-on IT Desktop Administrator to provide onsite technical support across office, manufacturing, and production environments. This role supports Windows endpoints, Microsoft cloud services, printers, IoT devices, IP cameras, network connectivity, and manufacturing production systems within a fast-paced SMT/PCBA manufacturing operation.

This is a high-urgency, execution-focused support role. The ideal candidate is comfortable working directly with users, equipment, production systems, and infrastructure to quickly troubleshoot and resolve issues. This is not a ticket-routing role; it is a hands-on position focused on rapid issue resolution, production uptime, and strong onsite support.

Key Responsibilities

End-User & Endpoint Support

Provide hands-on support for Windows 10/11 laptops, desktops, peripherals, and mobile devices.
Perform hardware builds, imaging, deployment, break/fix support, and device replacements.
Troubleshoot Windows OS issues, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, VPN, and remote access tools.
Support endpoint provisioning and device lifecycle management using Microsoft Intune, Entra ID, and Active Directory.
Assist with onboarding and offboarding, including account setup, device preparation, and access changes.

Manufacturing & Production Systems Support

Provide direct onsite IT support for SMT/PCBA manufacturing environments.
Support production systems, workstations, and equipment interfaces, including AXI, ViTrox, PLR workstations, V-One platforms, and related systems.
Troubleshoot machine-to-PC communication, software connectivity, system integrations, and production line issues.
Support production line setup, equipment onboarding, system upgrades, and operational readiness.
Work closely with engineering, operations, vendors, and IT teams to resolve production-impacting issues.
Prioritize restoration of production systems to minimize downtime.

IoT, IP Camera & Facility Technology Support

Maintain and troubleshoot IoT devices across manufacturing and facility environments.
Support IP camera systems, video streaming, surveillance infrastructure, and related network connectivity.
Troubleshoot device failures, streaming issues, connectivity problems, and network integration issues.
Coordinate with vendors and internal teams to improve device reliability and uptime.

Printer, Label Printer & Peripheral Support

Support network printers, local printers, label printers, and production printing systems.
Resolve print queue, driver, connectivity, configuration, and device issues.
Coordinate vendor repairs and maintenance when needed.

Network Infrastructure & Cabling

Provide onsite support for LAN connectivity, IP addressing, DNS, DHCP, switching, and physical network issues.
Perform basic network cabling tasks, including Ethernet cable installation, tracing, termination, replacement, and patching.
Troubleshoot patch panel, switch port, printer, IoT, endpoint, and production connectivity issues.
Support IT and OT segmented network environments.
Escalate complex infrastructure issues to network engineers while assisting with onsite troubleshooting.

Endpoint Automation & Systems Collaboration

Collaborate with endpoint automation and infrastructure teams to test, validate, and deploy endpoint solutions.
Support rollout and validation of Intune policies, Windows updates, patches, application deployments, and configuration changes.
Provide hands-on field feedback to improve endpoint stability, user experience, and deployment success.

Incident & Service Management

Own IT tickets in FreshService from intake through resolution.
Prioritize incidents based on user, business, and production impact.
Communicate clearly and promptly with users, stakeholders, and IT leadership.
Perform root cause analysis for recurring or high-impact issues.
Focus on rapid resolution first, with documentation completed after the issue is resolved.

Systems Administration & Compliance

Maintain Active Directory and Entra ID user and device records.
Manage endpoint compliance, configuration, and device health using Microsoft Intune.
Support Windows patching, updates, asset tracking, and endpoint standards.
Follow endpoint security, access control, patch compliance, and device hardening requirements.
Report and escalate suspicious activity or potential security incidents.

Documentation & Continuous Improvement

Maintain SOPs, troubleshooting guides, and support documentation.
Document recurring issues and resolutions.
Identify opportunities to reduce downtime, improve reliability, and streamline support processes.
Contribute to continuous improvement across IT support, manufacturing systems, and endpoint operations.

Required Qualifications

5–7 years of hands-on IT support experience in technical support, desktop support, systems support, or related roles.
Strong experience supporting Windows 10/11 environments.
Hands-on experience with:
- Microsoft Intune
- Active Directory
- Entra ID
- Microsoft 365
- Outlook, Teams, SharePoint, and OneDrive
Experience with hardware builds, imaging, deployment, troubleshooting, and break/fix support.
Experience supporting network and local printers, including production or label printing systems.
Experience troubleshooting IoT devices, IP cameras, or similar connected devices.
Hands-on experience with network cabling and physical connectivity troubleshooting.
Strong understanding of networking fundamentals, including DNS, DHCP, IP addressing, LAN connectivity, and switching.
Experience using ITSM tools such as FreshService or similar platforms.
Comfortable working onsite daily in office and manufacturing environments.
Strong troubleshooting skills with a sense of urgency and ownership.

Preferred Qualifications

Experience supporting SMT, PCBA, electronics manufacturing, or industrial production environments.
Experience supporting manufacturing production systems, test equipment, or machine-connected workstations.
Exposure to IT/OT environments or segmented manufacturing networks.
Basic scripting experience using PowerShell, batch scripting, or similar tools.
Advanced Intune experience, including Autopilot, compliance policies, configuration profiles, and application deployment.
Experience working with endpoint automation, imaging, or infrastructure teams.
Understanding of cybersecurity practices in manufacturing environments.

Critical Success Factors

Strong onsite presence and responsiveness.
Ability to troubleshoot hands-on and resolve issues without unnecessary escalation.
High ownership of issues from intake through resolution.
Ability to support users, production teams, equipment, and infrastructure in a fast-paced environment.
Strong communication under pressure.
Production-aware mindset with a focus on uptime and operational continuity.
Reliable follow-through, accountability, and urgency.
Ability to build trust with users, operations, engineering, vendors, and IT teams.

Work Environment

100% onsite role supporting office, manufacturing floor, and production environments.
Frequent interaction with users, production equipment, IoT devices, printers, and infrastructure.
Fast-paced environment where downtime can directly impact operations.
Moderate physical activity required, including working around production areas and performing cabling-related tasks.
Occasional off-hours support, maintenance windows, or on-call support may be required.

Ideal Candidate Profile

The ideal candidate is a hands-on IT professional who takes ownership, moves quickly, and is comfortable troubleshooting directly at the source of the problem. This person is technically strong, production-focused, calm under pressure, and able to support both office users and manufacturing systems with urgency and accountability.

#zr

Rocket EMS will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. Candidates are not required to disclose criminal history or participate in a background check unless and until a conditional offer of employment has been made. Any final offer of employment may be conditioned on completion of a background check, consistent with applicable law.

Quick Apply

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