Top 1044 It Analyst Jobs in Washington, DC

Enterprise IT Analyst L1 (PEP)
Versant Media —Washington, DC
- $65,000 - $71,000 a year
- Weekends as needed
- Windows
- Microsoft Office
- In-person
- Flexible schedule
- Retirement plan
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Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
IT Budget Analyst
Gritter Francona —Washington, DC
- Full-time
- Remote
- Mid-level
- Analysis skills
- Presentation skills
- AD&D insurance
- Disability insurance
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IT Help Desk Analyst - Navy Undersea Warfare Program Support
Synchron, LLC —Washington, DC
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Analyst
FSi Strategies —Tysons, VA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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IT Security Operations Analyst
Dynamic Solutions Technology LLC —Washington, DC
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- 1 year
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Analyst - IT Service Management
Maximus —Tysons, VA
- $80,000 - $85,000 a year
- On call
- Mid-level
- 3 years
- AWS
- Paid holidays
- Disability insurance
IT Business Analyst
PBG —Washington, DC
- Full-time
- Remote
- Master's degree
- Business Administration
- Budgeting
- AD&D insurance
- Paid holidays
Analyst, IT Asset Administration
District of Columbia Public Schools —Washington, DC
- $61,945 - $69,876 a year
- Microsoft Excel
- Mid-level
- Driver's License
Tier I Help Desk Analyst
KeenLogic —Washington, DC
- Full-time
- Background check
- Research
- Mid-level
- Paid time off
- Vision insurance
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13d
IT Support Analyst
Amatriot Group, LLC —Bethesda, MD
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
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5d
IT Analyst
Prince William County Government —Woodbridge, VA
- $70,921.50 - $125,014.50 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Paid holidays
- Health insurance
9d
Help Desk Jr. Analyst
Cogent People Inc —Columbia, MD
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
HELPDESK ANALYST
Technology Information Systems, LLC —Washington, DC
- Email
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
IT Support Analyst
Assurety Consulting —Sterling, VA
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Commuter assistance
- Paid parental leave
12d
Financial Data Engineering Analyst
University of Maryland —College Park, MD
- $103,100 - $123,720 a year
- Full-time
- Background check
- Computer science
- Mid-level
2d
IT Governance Analyst
Seneca Holdings —Chantilly, VA
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
CACI —Alexandria, VA
- $86,600 - $181,800 a year
- Full-time
- Mid-level
- Travel
- Experience equivalent to degree accepted
- Health insurance
IT Operations Analyst II (Service Desk Lead)
OTJ Architects, Inc. —Washington, DC
- $75,000 - $85,000 a year
- Email
- Microsoft Outlook
- Mid-level
- 3 years
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12d
IT Helpdesk Analyst (Level 1 / L1 Support)
AHU Technologies Inc —Washington, DC
- $21 - $24 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply

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It Analyst jobs near Washington, DC

Enterprise IT Analyst L1 (PEP)

Versant Media
Washington, DC

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Job Details

Full-time
$65,000 - $71,000 a year

Benefits

Flexible schedule
Retirement plan

Qualifications

Desktop (troubleshooting support)

Full Job Description

Company Description

VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass.

Job Description

The Workplace IT Support Analyst, L1, is a key member of Versant Media’s Enterprise IT Operations group, serving as the first point of contact for employees and partners requiring IT support. This role aids both in-person (onsite), and through the help line, resolving a high percentage of issues at first contact. Success in this position requires strong technical expertise, proactive problem-solving skills, and a commitment to delivering exceptional customer service.
The Analyst will handle a wide range of support requests across the Versant IT landscape, escalating complex issues when necessary while maintaining ownership and communication. This is a hands-on, customer-facing role where professionalism, responsiveness, and technical agility are essential to exceeding service expectations.

KEY RESPONSIBILITIES:

Provide support to customers via Phone, Chat, In Person, (Onsite and TechBar)
Break Fix support for IT issues
Fulfill or triage customer requests
Deliver exceptional customer service
Understand Team targets and deliver to them
Someone who genuinely puts their customer first
A team player who acts in the interest of all
A passionate and motivated individual

Qualifications

QUALIFICATIONS & EXPERIENCE:

1+ years of experience in an IT support or technical support environment.
Experience with common technologies including Windows, Mac OSX, Office 365, Active Directory, mobile device management, etc.
Relevant IT Support Experience
Awareness of ITIL fundamentals
Relevant experience in performing and managing clearly defined SLA targets

WORK ENVIRONMENT & FLEXIBILITY:

Passionate about technology
Ability to work onsite four to five days per week (location dependent)
Someone with a flexible schedule that can cover later shifts, weekends or holidays when needed
Candidates will also require an environment suitable for working from home part-time (i.e., a quiet work area with minimal distractions and a strong, consistent internet connection)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

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Refine Your Search

It Analyst jobs in Washington, DC

Enterprise IT Analyst L1 (PEP)

Service Desk Analyst

IT Budget Analyst

IT Help Desk Analyst - Navy Undersea Warfare Program Support

IT Analyst

IT Security Operations Analyst

Analyst - IT Service Management

IT Business Analyst

Analyst, IT Asset Administration

Tier I Help Desk Analyst

IT Support Analyst

IT Analyst

Help Desk Jr. Analyst

HELPDESK ANALYST

IT Support Analyst

Financial Data Engineering Analyst

IT Governance Analyst

Help Desk Analyst

IT Operations Analyst II (Service Desk Lead)

IT Helpdesk Analyst (Level 1 / L1 Support)

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