Top 3191 It Applications Support Jobs

IT Support Specialist
The Arcadia Family of Companies —Honolulu, HI
- $54,318 - $69,837 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
12d
Application Support Specialist
Hospice Tools —Remote
- $54,000 - $65,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
7d
Technical Support Specialist
PatientNow —Remote
- $24 - $26 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
IT Support Technician
TechNexus Venture Collaborative —Chicago, IL
- $20 - $25 an hour
- Part-time
- Windows
- Analysis skills
- Organizational skills
Quick Apply
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Miami, FL
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Desktop Support Specialist (Tier 1 Support)
First Home Mortgage —Middle River, MD
- $55,000 - $65,000 a year
- Azure
- Mid-level
- Organizational skills
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
IT Application Support Analyst I
NORTHWEST ENERGY EFFICIENCY ALLIANCE INC —Portland, OR
- $70,000 - $80,000 a year
- Extended hours
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Health savings account
- Health insurance
Quick Apply
IT Support Technician
Core BTS, INC. —Niskayuna, NY
- $24 - $25 an hour
- Classroom
- Mid-level
- Computer networking
Quick Apply
Product Support Representative I - REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
IT Technical Support
Haddad Brands —New York, NY
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Children
Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
13d
Technology Support Specialist
McDermott Will & Emery —Washington, DC
- $87,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
Application Support and Customer Experience Specialist
ASA Automotive Systems, Inc. —Meridian, ID
- From $50,000 a year
- Full-time
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Sr. Applications Support Engineer
Cardone Enterprises Inc —Aventura, FL
- $120,000 - $145,000 a year
- Email
- Spanish
- Google Workspace
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
13d
Entry Level Application Systems Support Technician - In Office
Speed Commerce —Louisiana, MO
- From $15.50 an hour
- Nights as needed
- Office
- Databases
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Support & Applications Specialist II
Alerus Financial —Rochester, MN
- $25 - $30 an hour
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Business Analyst II
Ellwood Group, Inc. —Irvine, PA
- Computer science
- Computer Science
- 5 years
Quick Apply
ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)
Sonsoft Inc —Milwaukee, WI
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply

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IT Support Specialist

The Arcadia Family of Companies -
Honolulu, HI

Apply Now

Job Details

Full-time
$54,318 - $69,837 a year
12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

In-person customer service
Working with seniors
Desktop (troubleshooting support)
Older adults
Customer engagement
Resident rapport building
Cross-functional collaboration

Full Job Description

The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve.

Why Join Us

Employees are the heart of all we do. We foster an environment of compassion, understanding, integrity and open communication. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued!

Enjoy the Benefits

Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
Free Employee Meals: More time to relax and let our chefs take care of your meals.
Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
Professional Development:
- Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
- Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!

What You’ll Do

The IT Support Specialist provides technical support to employees and residents, blending strong IT expertise with empathy and exceptional customer service. This role helps maintain reliable and accessible technology that supports daily operations and resident engagement.

Work Schedule

Full-Time (Monday - Friday, 8:00am - 4:00pm)

Compensation

Annual Salary Range: $54,318.00 to $69,837.00

Responsibilities

Serve as a primary point of contact for IT support requests from staff and residents.
Diagnose and resolve hardware, software, mobile devices, peripheral, connectivity, printing, and basic application issues.
Provide in-person, phone, email, and remote support in a timely and courteous manner.
Log, track, prioritize, and document support requests through the help desk ticketing system including asset management and inventory tracking.
Escalate unresolved or complex issues to appropriate IT team members or third-party vendors.
Follow up with users to ensure issues are resolved fully and satisfactorily.
Provide patient, respectful, and easy-to-understand technical assistance to staff and residents.
Assist residents with basic technology needs such as Wi-Fi connectivity, smart TVs, tablets, mobile devices, email, video calling, and other technology services when appropriate under organizational guidelines.
Offer one-on-one support or small group guidance to improve residents’ comfort and confidence with technology.
Maintain accurate technical documentation, knowledge base articles, and support procedures.
Follow organizational policies for cybersecurity, data privacy, acceptable use, and system access.
Recognize and report security concerns, phishing attempts, suspicious activity, and policy violations.
Maintain confidentiality of sensitive organizational, employee, resident, and business information.
Support compliance efforts related to healthcare, privacy, and organizational regulatory requirements as applicable.
Coverage across multiple campuses/communities if applicable, including travel between sites.

Technical Skills

Working knowledge of Windows operating systems, MacOS, iOS, Android OS, and Microsoft 365 applications.
Experience supporting mobile devices, printers, peripherals, and common desktop applications.
Working knowledge of networking concepts such as Wi-Fi, VPN, TCP/IP, and device connectivity.
Familiarity with remote support tools, IT help desk ticketing systems, and knowledge base documentation
Understanding of IT security best practices, endpoint support, and access control.
Ability to learn organization-specific clinical, business, and resident support applications.

Required Competencies

Strong customer service orientation with a calm, helpful, and professional demeanor.
Excellent verbal and written communication skills.
Ability to explain technical concepts clearly to non-technical users, including seniors.
Patience, empathy, and interpersonal sensitivity when supporting older adults and diverse user groups.
Strong troubleshooting, problem-solving, and critical thinking skills.
Ability to prioritize tasks and manage multiple requests in a fast-paced environment.
Dependable, organized, and detail-oriented.
Strong teamwork skills and willingness to collaborate across departments and communities.
Commitment to the mission, vision, core values, and service standards of the Arcadia Family of Companies

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Required: 2+ years of hands-on IT support / help desk / desktop support experience
Preferred: Associate degree or higher in IT, CS, or related field; experience in healthcare, senior living, or long-term care environments.
Preferred Certifications: CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or equivalent.

Computer Skills

Proficiency in MS Office Suite, includes, MS Word, Excel, PowerPoint, Access and Outlook. Have a working knowledge and experience using general ledger accounting software. Familiarity with Microsoft Great Plains Dynamic is helpful.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, or crawl in confined mechanical equipment environment.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing their essential functions, employees are occasionally exposed to the following conditions:

Air-conditioned office environment
Indoors without air conditioning
Outdoors—all types of weather

Arcadia Family of Companies is comprised of the following non-profit organizations:

Arcadia
15 Craigside
Arcadia Adult Day Care and Day Health Center
Arcadia Home Health and Home Care Services
Arcadia at Home
Hale Ola Kino by Arcadia

Arcadia Family of Companie s is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.

Apply Now

Refine Your Search

It Applications Support jobs

IT Support Specialist

Application Support Specialist

Technical Support Specialist

IT Support Technician

Customer Service and Tech Support - Customer Support for Learning and Development

Desktop Support Specialist (Tier 1 Support)

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

IT Application Support Analyst I

IT Support Technician

Product Support Representative I - REMOTE

IT Technical Support

Customer Support Specialist I

Technology Support Specialist

Application Support and Customer Experience Specialist

Sr. Applications Support Engineer

Entry Level Application Systems Support Technician - In Office

IT Support & Applications Specialist II

Experienced Technical Support Analyst

Business Analyst II

ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)

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