Top 41 It Applications Support Jobs in Minneapolis, MN

Associate IT Support Technician
New Horizon Enterprises, Inc —Plymouth, MN
- $25 an hour
- Full-time
- Mid-level
- Office
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
Abbott Laboratories —New Brighton, MN
- $27.85 - $55.65 an hour
- Full-time
- Mid-level
- Mentoring
- Associate's degree
- Health insurance
- Tuition reimbursement
Data Support Analyst
Verus Mortgage Capital —Bloomington, MN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Paid parental leave
12d
IT SERVICE DESK SUPPORT - ONSITE
Sunrise Banks —Saint Paul, MN
- $46,432 - $66,331 a year
- On call
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
5h
Email & Digital Systems Analyst
Room & Board —Golden Valley, MN
- $95,000 - $120,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Profit sharing
- 401(k) matching
Technical Application Specialist | BisTrack
Epicor —Minneapolis, MN
- $62,000 - $100,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- 3 years
- Health insurance
7d
Associate Director Operations - Hybrid
UnitedHealthcare —Minnetonka, MN
- $112,700 - $193,200 a year
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Presentation skills
3d
EAS Specialist II
Deluxe —Minneapolis, MN
- $24.48 - $28.46 an hour
- Email
- 18 years or older
- Computer science
- Computer Science
- Employee stock purchase plan
- Disability insurance
IT Manager, Epic Professional Billing - Remote
Optum —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Pass drug screening
Oracle NetSuite Business Analyst
2nd Swing Golf —Eden Prairie, MN
- $100,000 - $176,000 a year
- Full-time
- Mid-level
- Office
- Training & development
- Health savings account
- Health insurance
Quick Apply
SAP Hybris Application Support Analyst
ValueBase Consulting —Minneapolis, MN
- $65 an hour
- 3 years
- Senior level
Application Support Engineer - Advanced
Siemens —Shoreview, MN
- $90,000 - $162,000 a year
- Multiple hires
- Hybrid work
- No experience needed
- Master's degree
- Electrical Engineering
- Paid parental leave
- Health insurance
Senior Digital Implementation & Testing Lead (Digital Channel)
U.S. Bank National Association —Minneapolis, MN
- $105,400 - $124,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Sr. Director, IT Supply Chain Platforms, Data and Transformation
Medtronic —Mounds View, MN
- $209,600 - $314,400 a year
- Full-time
- Office
- Bachelor's degree
- US work authorization
- Health savings account
- Employee stock purchase plan
1d
Epic Tapestry UM Application Support Engineer - 6068187
Accenture —Minneapolis, MN
- $47.85 - $57.85 an hour
- Full-time
- Remote
- 5 years
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Epic Inpatient HIM OpTime Application Support Engineer - 6079187
Accenture —Minneapolis, MN
- $47.85 - $57.85 an hour
- Full-time
- Remote
- 5 years
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
ServiceNow Principal Domain Architect - Remote
Sentara Hospitals —Osseo, MN
- $106,080.00 - $176,820.80 a year
- Overtime
- Remote
- Management
- Senior level
- AI
- 403(b) matching
- Paid parental leave
Quick Apply
Associate Director, Product Software Engineering
Wolters Kluwer —Minneapolis, MN
- $159,000 - $284,100 a year
- Full-time
- Azure
- System design
- AWS
- Commuter assistance
- Paid parental leave
Capability Manager, PBM Capabilities
Optum —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
7h
Financial Systems and Stakeholder Governance Manager
Deloitte —Minneapolis, MN
- $97,600 - $179,900 a year
- Full-time
- Microsoft Excel
- 6 years
- Finance

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Associate IT Support Technician

New Horizon Enterprises, Inc -
Plymouth, MN

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

Health insurance
Dental insurance
401(k) matching
Opportunities for advancement
Life insurance
Childcare

Qualifications

Customer communication
Employee relationship building

Full Job Description

POSITION OVERVIEW

This full-time position provides foundational technical support across New Horizon Academy’s corporate offices and school locations. The Associate IT Support Technician assists end users with day-to-day technology needs, supports the configuration and maintenance of applications, systems, and networks, and helps protect the security of NHA’s technology environment. This position works closely with the IT team while providing patient, professional customer service and building positive working relationships with team members, clients, and vendors.

ESSENTIAL FUNCTIONS

Technical Support: Provide technician-level support for end users at New Horizon Academy’s corporate offices and school locations. This includes assisting with hardware, software, application, printer, iPad, and basic network-related issues. Walk users through troubleshooting steps either in person or remotely, diagnose common system or equipment problems, and help resolve issues in a timely and professional manner.

IT Administration Support: Assist with basic administrative support for IT systems, including Active Directory, domain accounts, Single Sign On, identity and access management, DNS/DHCP, and related services. Support account-related requests, access changes, password resets, and other routine administrative tasks under the direction of more experienced IT team members.
Applications Support: Provide support for commonly used business applications, including the Microsoft stack, Microsoft 365, and approved SaaS applications. Assist users with application access, basic configuration issues, user questions, and troubleshooting. Escalate more complex application issues when needed and help document recurring problems or solutions.
End User Computing: Assist with the setup, support, and maintenance of end user devices such as PCs, laptops, iPads, printers, and related peripherals. Follow written instructions, diagrams, and established procedures to set up equipment, resolve device issues, or repair faults. Help ensure devices are properly configured, updated, and ready for use.
Network Support: Provide technician-level support for network-related issues involving routers, switches, firewalls, VLANs, wireless networks, internet connectivity, and related infrastructure. Assist with troubleshooting connectivity issues, gathering information, verifying equipment status, and escalating problems to senior IT staff or vendors when appropriate.
Hardware and Equipment Coordination: Work with vendors and internal IT team members to support the replacement of computer and network parts, equipment, and peripherals as needed. Assist with equipment setup, swap-outs, repairs, and documentation to ensure users and school locations have the technology resources needed to operate effectively.
Security Support: Help ensure the security of applications, systems, networks, devices, and data. Assist with endpoint protection, user access controls, data security practices, and routine security-related tasks. Report suspected security concerns, follow established procedures, and support efforts to reduce risk across the organization’s technology environment.
Documentation and Reporting: Provide support by creating, updating, and following procedural documentation, troubleshooting notes, and relevant reports. Document actions taken, resolutions provided, and any follow-up needed so that information is available to other IT team members and support can remain consistent.
Ticket and Case Management: Use the IT ticketing system to track, prioritize, troubleshoot, and communicate about open support cases. Ensure support requests are updated appropriately, users receive timely communication, and issues are followed through to resolution or escalation. Maintain a professional, patient, and customer-focused approach in all interactions.
Team and Vendor Collaboration: Work closely with IT team members, vendors, clients, and other departments to support technology needs across the organization. Build positive working relationships while contributing to a collaborative support environment.

QUALIFICATIONS

0-2 years of Information Technology experience
Associates Degree, College Diploma, or equivalent experience in a relevant field preferred
Great communication and customer service skills
Wide technical support experience
Team player with the ability to manage competing priorities while servicing our clients effectively
Dynamic, energetic, motivated, positive outlook

Ability to work effectively with minimal supervision

BENEFITS

We offer a suite of benefits including...

Starting hourly salary: $25/hr
401K with employer match
Health, dental and life insurance
Generous childcare discounts
Career advancement opportunities
Continued Education Training

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, New Horizon Academy reserves the right to modify, add, or remove duties as necessary or desired. E.O.E.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

It Applications Support jobs in Minneapolis, MN

Associate IT Support Technician

Technical Support Specialist

Data Support Analyst

IT SERVICE DESK SUPPORT - ONSITE

Email & Digital Systems Analyst

Technical Application Specialist | BisTrack

Associate Director Operations - Hybrid

EAS Specialist II

IT Manager, Epic Professional Billing - Remote

Oracle NetSuite Business Analyst

SAP Hybris Application Support Analyst

Application Support Engineer - Advanced

Senior Digital Implementation & Testing Lead (Digital Channel)

Sr. Director, IT Supply Chain Platforms, Data and Transformation

Epic Tapestry UM Application Support Engineer - 6068187

Epic Inpatient HIM OpTime Application Support Engineer - 6079187

ServiceNow Principal Domain Architect - Remote

Associate Director, Product Software Engineering

Capability Manager, PBM Capabilities

Financial Systems and Stakeholder Governance Manager

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