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Junior Cloud Engineer

Changeis -
Remote

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Job Details

Qualifications

IT service management

Full Job Description

Junior Cloud Engineer

Remote

Changeis, Inc. is seeking a Junior Cloud Engineer to support enterprise IT shared services operations within a cabinet-level federal agency environment. This entry-level role focuses on day-to-day cloud infrastructure management and incident resolution within a federal Common Operating Environment.

The ideal candidate brings foundational cloud computing knowledge and a willingness to grow within a fast-paced federal IT environment.

Key Responsibilities

Manage and administer cloud infrastructure supporting enterprise shared services on a day-to-day basis
Resolve incident tickets related to cloud services in accordance with SLA requirements
Monitor cloud resource utilization and report anomalies to senior engineers
Provide technical solutions to problems of basic scope and complexity involving one or two factors
Assist in provisioning, configuring, and maintaining cloud resources per established procedures
Document incident resolutions and contribute to the team knowledge base

Required Qualifications

Knowledge of cloud computing concepts, architectures, and service models (IaaS, PaaS, SaaS)
Basic cloud computing skills in at least one major platform (AWS, Azure, or GCP)
Understanding of IT service management frameworks (ITIL fundamentals)
Strong problem-solving skills and attention to detail
Ability to obtain and maintain a federal public trust clearance

Preferred Qualifications

Bachelor's degree in Computer Science, IT, or related field
AWS Cloud Practitioner, Azure Fundamentals (AZ-900), or equivalent foundational certification
Familiarity with ticketing systems (ServiceNow, Remedy)
Exposure to federal IT environments
CompTIA Cloud+ or equivalent

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