Top 810 It Engineer Ii Jobs in Reston, VA

Help Desk Engineer - Tier II
Improvix Technologies —Reston, VA
- $70,000 - $110,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Broadcast IT Engineer II
Monumental Sports & Entertainment —Washington, DC
- $125,000 - $140,000 a year
- Weekends as needed
- Customer service
- Research
- Mid-level
IT Support Administrator II
Everseen —Dulles, VA
- Full-time
- Hybrid work
- English
- Mid-level
- Office
Software Engineer II - Advanced Simulation & Training Systems (Onsite)
Collins Aerospace —Sterling, VA
- $75,800 - $144,200 a year
- Full-time
- Software troubleshooting
- Mid-level
- Windows
- Paid holidays
- Loan repayment program
IT Specialist Digital Support Tier II
United States Agency for Global Media (USAGM) —Washington, DC
- $50.48 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
IT Specialist Digital Support Tier I (Part-Time)
United States Agency for Global Media (USAGM) —Washington, DC
- $42.02 an hour
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
Software Engineer - Healthcare IT
Joseph & Associates, LLC —McLean, VA
- Full-time
- Computer Science
- 11+ years
- Mid-level
Software Development Engineer II, Amazon Security Data Engineering
Amazon Development Center U.S., Inc. —Herndon, VA
- $143,700 - $194,400 a year
- Full-time
- Computer science
- Computer Science
- 3 years
- AD&D insurance
- Health insurance
System Engineer II
Noblis —Chantilly, VA
- $90,700 - $141,775 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Senior Virtualization/Storage Engineer
Leidos —Fort Belvoir, VA
- $92,300 - $166,850 a year
- Full-time
- 6 years
- System design
- Master's degree
Platform Engineer (Saas)
Amyx, Inc. —Fort Belvoir, VA
- $90,000 - $125,000 a year
- Full-time
- Computer Science
- Mid-level
- SQL
- Wellness program
- Health savings account
Circuit Activation Engineer - TS/SCI clearance
General Dynamics Information Technology —Arlington, VA
- $93,662 - $116,150 a year
- Full-time
- Computer Science
- System design
- Office
- Paid time off
- 401(k) matching
AWS Cloud Engineer
Leidos —Arlington, VA
- $107,900 - $195,050 a year
- Full-time
- Bachelor of Science
- Java
- Bachelor's degree
NoSql Database Engineer
Leidos —Bethesda, MD
- $107,900 - $195,050 a year
- Full-time
- Computer science
- 6 years
- Computer Science
4d
Senior DevOps Engineer
Leidos —Bethesda, MD
- $131,300 - $237,350 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Flexible schedule
Cybersecurity Implementation Engineer
General Dynamics Information Technology —Springfield, VA
- $124,093 - $149,500 a year
- 6 years
- Writing skills
- Research
F-35 Air Systems Cybersecurity Engineer | Active TS/SCI clearance
General Dynamics Information Technology —Arlington, VA
- $114,750 - $155,250 a year
- Hybrid work
- Computer Science
- Bachelor of Science
- Analysis skills
- Paid time off
- 401(k) matching
Senior Data/Visualization Engineer
Leidos —Fort Belvoir, VA
- $107,900 - $195,050 a year
- Full-time
- 6 years
- Computer Science
- Bachelor of Science
Senior Backend Developer, Data Platform
Vantor Services Inc. —Reston, VA
- $137,000 - $200,200 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Work from home
- 401(k) matching
Quick Apply
Senior Network Engineer
Oneida Techical Solutions —Fort Belvoir, VA
- $140,000 - $150,000 a year
- 8 hour shift
- Background check
- Computer science
- 6 years
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for It Engineer Ii in Reston, VA

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

It Engineer Ii jobs near Reston, VA

Help Desk Engineer - Tier II

Improvix Technologies -
Reston, VA

Quick Apply

Job Details

Full-time
$70,000 - $110,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Customer communication
Customer relationship building
Serving clients
Smartphone (troubleshooting support)
Professional ethics
Laptop (troubleshooting support)
iOS
Hardware maintenance
Microsoft Exchange
Windows
Printer (troubleshooting support)
Microsoft Office
Bachelor's degree
Desktop (troubleshooting support)
Computer management
Customer engagement
Vendor relationship management
Vendor communication
Technical customer support for office equipment
VPN management
Desktop administration
Technical Proficiency
Project stakeholder communication
Peripheral hardware support
Active Directory management
Mobile devices

Full Job Description

Job Description

Title: Help Desk Technical Support (5 days onsite)
Clearance: Top Secret, SCI-eligible

Location: Washington, DC

Technical Knowledge, Skills and Responsibilities:

Receives, documents, triages, escalates, and responds to all customer requests within acceptable timeframe, as defined by the current Service Levels. (Tier 1 and 2 support)
Properly documents, prioritizes, and escalates, utilizing the Help Desk ticketing system, all reported problems together with the appropriate resolution required for solving each problem.
Works with outside vendors, as appropriate, to coordinate procurement and repair of personal computer equipment and printing technologies.
Provides communication to appropriate departments and groups regarding system alerts or outages, planned upgrades, restoration activities, and technology asset management.
Performs laptop/tablet/desktop support, including configuration of software/hardware, troubleshooting/repair of software/hardware issues, and support of desktop initiatives and projects, as necessary.
Maintains the technical competency and proficiency required for answering most common questions submitted to the Help Desk. Provides support for line-of-business applications, Windows applications, as well as common printing & network issues.
Participates in Infrastructure Team meetings, as required, and meets with appropriate Technology managers on a regular basis to discuss activities, solutions, and recommendations for improvement.
Performs other duties, as required.
Required Qualifications
Education and Experience:
Windows and Office experience
Active Directory maintenance and Exchange 2007 & 2010
PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
Client PC connectivity - ethernet, TCP/IP and VPN
File server knowledge
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Windows environment
Bachelor’s Degree in an IT-related field

Basic Qualifications:

Motivated, with high integrity, honesty and ethics
Ability to obtain a Top Secret Clearance (US Citizenship required)
Must have effective communication skills to ensure the customers and solution team(s) are aware of any changes, issues, or needs
Strong work ethic, energetic, motivated to complete tasks in a timely manner, possess an attitude of commitment to the mission, and clear accountability
Translates technical terminology into common business language to ensure understanding by all stakeholders
Maintains relationships with appropriate technology partners (internal and external) in developing, deploying, and supporting technical solutions, if necessary
Encourages teamwork and performance toward business goals and objectives
Exhibits strong professionalism and reacts well under pressure and stressful circumstances
Proven ability to make and implement difficult decisions while respecting the needs and ideas of our clients, partners and team members
Exercises sound judgment in decision making
Driven by performance, success of the client and the delivery of results
Comfortable in a fast-paced, complex and sometimes ambiguous environment
Must be visible to customer and bring value and confidence to customer relationships

At Improvix Technologies, Inc. we understand the importance of secure and reliable IT solutions. To this end, our stellar track record highlights our consistent delivery of cost-effective, strongly-secure, and highly-integrated IT solutions that exceed customers’ expectations and enhance the Government’s technology landscape. We invite you to join our dynamic organization serving federal and corporate clients. Improvix Technologies offers competitive salaries and a comprehensive benefits package to provide our employees with financial and health protection and advantages they deserve. Our benefits include 401K matching, life insurance, up to four weeks of paid annual leave, transit and training compensation, health, dental and vision benefits.

Improvix Technologies, Inc.is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sexual orientation, religion, age, national origin, disability status or any other class protected by law. U.S. Citizenship is required for most positions.

Quick Apply

Refine Your Search

It Engineer Ii jobs in Reston, VA

Help Desk Engineer - Tier II

Broadcast IT Engineer II

IT Support Administrator II

Software Engineer II - Advanced Simulation & Training Systems (Onsite)

IT Specialist Digital Support Tier II

IT Specialist Digital Support Tier I (Part-Time)

Software Engineer - Healthcare IT

Software Development Engineer II, Amazon Security Data Engineering

System Engineer II

Senior Virtualization/Storage Engineer

Platform Engineer (Saas)

Circuit Activation Engineer - TS/SCI clearance

AWS Cloud Engineer

NoSql Database Engineer

Senior DevOps Engineer

Cybersecurity Implementation Engineer

F-35 Air Systems Cybersecurity Engineer | Active TS/SCI clearance

Senior Data/Visualization Engineer

Senior Backend Developer, Data Platform

Senior Network Engineer

I want to receive the latest job alert for It Engineer Ii in Reston, VA

Related Searches

Explore jobs in more locations

Job Description

Job Seeker Tools

Employer Tools

Browse

Stay Connected