Top 20490 It Internet Technology Jobs

Level 1 Help Desk Technician
Nauticon Office Solutions —Gaithersburg, MD
- $43,000 a year
- Weekends as needed
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Tier 1 Support Specialist - US Remote
PerfectServe —Remote
- $19 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
6d
Computer & Information Systems Specialist - Freelance AI Trainer Project
Meridial —Remote
- $6 - $65 an hour
- Remote
- Computer Science
- System design
- Mid-level
Network Engineer
Syntiro Networks, Inc —Remote
- $30 - $60 an hour
- Full-time
- Remote
- Heavy lifting
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
10d
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Part Time Library Support Information Technology (IT) Technician
Outsource IT Solutions Group —Des Plaines, IL
- $15.00 - $17.50 an hour
- Part-time
- Background check
- Office
- Windows
- Flexible schedule
Quick Apply
13d
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
IT Support Tier I
ACF Technologies, Inc. —Remote
- $18 - $21 an hour
- On call
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
WFH IT Support Representative (Entry Level)
Qureos Inc —Las Vegas, NV
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid training
- Health insurance
15h
European Portuguese AI Product Tester
Productive Playhouse —Remote
- $250 a week
- Remote
- Background check
- Children
- Entry level
IT Help Desk Technician - Night Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $88,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS
County of Los Angeles —Los Angeles, CA
- $6,400.36 - $8,624.64 a month
- Online Application
- Mid-level
IT Security Administrator
Bitwarden —Remote
- $115,000 - $145,000 a year
- Remote
- HIPAA
- Mid-level
- Communication skills
Quick Apply
IT Support Administrator
Würk —Remote
- $85,000 - $105,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
Information Technology Operations Manager
MediQuant LLC —Remote
- Weekends as needed
- Remote
- Background check
- Computer Science
- HIPAA
- Work from home
Quick Apply
IT Helpdesk Remote Support - Support Specialist I
Liberty University —Remote
- $20.67 - $26.44 an hour
- Weekends as needed
- Computer science
- Computer Science
- Computer literacy
- Health insurance
- Tuition reimbursement
2d
Technical Support Associate - PH
Compass Experience Labs —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
Technology Communications Specialist
Netflix —Remote
- $240,000 - $360,000 a year
- 7 years
- Mid-level
- AI
- Paid holidays
- Health insurance

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Level 1 Help Desk Technician

Nauticon Office Solutions -
Gaithersburg, MD

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Job Details

Full-time
$43,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Research

Full Job Description

About Nauticon

Nauticon (www.nauticon.com) is a technology leader that proudly serves customers with managed IT services, printing and imaging products, electronic security solutions, and workflow management. Nauticon’s primary core value is “Service First.” All Nauticon team members are expected to exhibit excellent customer service and our customer feedback indicates that we practice what we preach! Imagine working for a company selling cutting edge technology products that provide competitive benefits, competitive pay, and more. As one of the largest and growing local technology leaders, we want you to join us!

Salary : $43,000+ based on experience and qualifications

Work Hours: M-F 8am-5pm + on-call (evenings + weekends) approximately 1 week/month

Position summary: Nauticon’s Managed Services division is seeking a Level 1 Help Desk Technician with a strong IT and customer service background. The ideal candidate will have his/her A+ and Net+ certifications and a minimum of 1-3 years of help desk or comparable troubleshooting experience. Connectwise, Continuum RMM, LogMeIn Pro, Auvik, and IT Glue experience are a plus.

Position responsibilities: The responsibilities of a Level 1 Help Desk Technician are:

- Answer customer phone calls; triage and prioritize new tickets and requests

Level 1 Help Desk Technicians are expected to troubleshoot a new issue for between 15-30 minutes before escalating to the Escalations Team

- Provide remote support to end-users at multiple customer sites, including:

Install, configure, and troubleshoot Windows OS and Microsoft Office applications
Perform password resets in Active Directory, Office 365, etc.
Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.)
Troubleshoot network connectivity issues
Configure and troubleshoot Cisco Meraki firewalls and wireless access points
Configure and troubleshoot point-to-site VPN connections
Act as liaison between customer and 3rd party vendors (i.e. internet service providers, line-of-business software vendors, etc.)
Configure and troubleshoot mobile devices for email, multi-factor authentication, and mobile device management services

- Enter all time and notes promptly and accurately into ticketing system

- Communicate courteously and effectively with end users

- Perform product/solution research as required

- Document various user environments

- Work with the rest of IT team to recommend long-term solutions to solve recurring or frequent user issues

Requirements:

A+ and Net+ certifications (preferred)
1-3 years of help desk or comparable troubleshooting experience
Must be able to perform work after hours and on weekends as necessary
Self-motivated, responsible, organized, detail oriented, quick learner, team player
Excellent verbal and written communication skills
Able to leverage all available resources to bring issues/tickets to full resolution
Excellent time management and prioritization in order to juggle tickets, clients, and internal initiatives
Understands the concept of networking and how PCs, servers, end-points communicate with one another
You will be required to lift equipment up to 50 lbs on occasion
Successful candidate will be required to show proof that s/he can legally work in the U.S.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills, nor are these statements intended to create a contract of employment between the employee and Nauticon.

Nauticon is an Equal Opportunity Employer
Nauticon provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.

Benefits
Nauticon offers eligible employees an attractive benefits package including health care, tuition assistance, 401(k), paid time off and much more.

Job Type: Full-time

Pay: $43,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

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IT Help Desk Technician - Night Shift

INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS

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IT Support Administrator

Information Technology Operations Manager

IT Helpdesk Remote Support - Support Specialist I

Technical Support Associate - PH

Technology Communications Specialist

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