Top 27 It Manager Jobs in Madison, WI

S&P N. America IT Business Relationship Manager (BRM), CRM
Renewaire —Waunakee, WI
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Continuous improvement
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Applications Manager
Placon Corporation —Madison, WI
- Full-time
- Research
- Analysis skills
- Bachelor's degree
- Profit sharing
- Paid holidays
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Manager, Technology Operations
Quartz —Madison, WI
- $116,800 - $146,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- 5 years
- Work from home
- Opportunities for advancement
IT Manager
Standard Imaging Inc —Middleton, WI
- Full-time
- 5 years
- ERP systems
- SQL
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IT Infrastructure & Endpoint Manager
Summit Credit Union —Cottage Grove, WI
- Hybrid work
- Azure
- Office
- 3 years
- Paid holidays
- Health insurance
IT Software Engineering Manager
TruStage —Madison, WI
- $135,500 - $203,300 a year
- Full-time
- 7 years
- Azure
- Computer Science
- Disability insurance
- Health insurance
IT Operations Supervisor (Madison)
State of Wisconsin - State Public Defender Board —Madison, WI
- $41.03 - $65.22 an hour
- Online Application
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
5d
Director, IT Infrastructure
Arrowhead Pharmaceuticals —Madison, WI
- $190,000 - $210,000 a year
- Azure
- Computer Science
- HIPAA
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Information Technology Manager
Realta Fusion Inc. —Madison, WI
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
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IT Manager
Madison-Kipp Corporation —Madison, WI
- 7 years
- Azure
- Computer Science
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12d
Manager Information Technology (Server Administration)
Alliant Energy —Madison, WI
- $106,000 - $145,000 a year
- Full-time
- Background check
- Pass drug screening
- Windows
- Health insurance
- Tuition reimbursement
Information Technology Coordinator (Multiple)
State of Wisconsin - Natural Resources —Madison, WI
- $39.93 - $44.88 an hour
- Online Application
- Customer service
- Research
- Mid-level
- Paid holidays
- Health insurance
6d
Department of Transportation IT Director - Career Executive
State of Wisconsin - Transportation —Madison, WI
- $64.25 - $72.84 an hour
- Online Application
- Hybrid work
- Office
- Continuous improvement
- Criminal background check
- Wellness program
- Paid holidays
1d
Director of Information Technology
State Collection Service —Madison, WI
- Full-time
- Computer science
- Azure
- Computer Science
- Profit sharing
- Health savings account
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12d
Senior Manager, IT Category Management (Procurement) - (Hybrid)
American Family Insurance —Madison, WI
- $113,000 - $194,000 a year
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Travel
- Paid holidays
- Loan repayment program
Manager - Telecommunications
SSM Health —Madison, WI
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Health insurance
Manager Customer Technology
Madison Gas and Electric —Madison, WI
- Hybrid work
- Background check
- Computer science
- Computer Science
Manager III, Systems, Shopbop and Zappos
Zappos.com LLC —Madison, WI
- $136,500 - $184,600 a year
- Overnight shift
- Office
- Windows
- AWS
- AD&D insurance
- Health insurance
Client Services Manager
Wisconsin Foundation and Alumni Association —Madison, WI
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Inventory management
Network and Systems Supervisor
Auxiant —Madison, WI
- 8 hour shift
- Computer Science
- DevOps
- Data analysis skills
- Paid holidays
- Disability insurance
Quick Apply

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S&P N. America IT Business Relationship Manager (BRM), CRM

Renewaire -
Waunakee, WI

Quick Apply

Job Details

Full-time

Qualifications

Project reporting
Certified Salesforce Administrator
SAFe
Strategic management
Data compliance
Marketing automation tools
Business intelligence
Data analysis reporting
Bachelor's degree in information technology
Requirements specification
Requirements design
Sales technology adoption
Project management experience in technology
CBAP
Sales workflow optimization
5 years
Enterprise solutions implementation
Microsoft Dynamics 365
Client relationship development
Software administration
User training (technical support)
IT strategy formulation (System development task)
Technology security practices
Data governance
Bachelor's degree in business administration
Key Performance Indicators
Salesforce Cloud
Business intelligence tools
MuleSoft Anypoint Platform
Bachelor's degree

Full Job Description

Description:

Are you passionate about transforming business challenges into innovative software solutions? Are you motivated to lead change enterprise wide, connecting business strategy with technology? If so, we're looking for you!

As part of our global IT team the Soler & Palau North American Business Relationship Manager (BRM) – CRM serves as the strategic liaison between IT and business units to ensure the organization maximizes value from its Customer Relationship Management (CRM) platforms. This role blends business analysis, relationship management, CRM expertise, and technology strategy to drive business outcomes, enhance customer experience, and support digital transformation initiatives.

Key Responsibilities:

Strategic Partnership & Relationship Management

Act as the primary point of contact between IT and key business stakeholders for CRM-related initiatives.
Develop a deep understanding of business goals, processes, and challenges to translate them into CRM capabilities and technology requirements.
Build and maintain strong relationships with business leaders, ensuring alignment between IT strategy and business priorities.
Advocate for business needs within IT while promoting IT capabilities to the business.

CRM Strategy & Roadmap Development

Collaborate with business and technical teams to define the CRM roadmap, ensuring alignment with organizational strategy.
Identify opportunities to leverage CRM tools (e.g., Dynamics 365, Salesforce) to enhance customer engagement, sales efficiency, marketing automation, and service performance.
Drive adoption of CRM best practices and ensure consistent usage across the organization.

Requirements Gathering & Solution Delivery

Lead requirements elicitation, documentation, and validation for CRM enhancements and new features.
Partner with IT delivery teams, developers, and vendors to ensure solutions meet business needs.
Oversee the end-to-end lifecycle of CRM initiatives, including planning, testing, rollout, and change management.

Change Management & Training

Develop and execute change management strategies to ensure successful CRM adoption.
Coordinate training plans, user documentation, and communication to ensure smooth onboarding and ongoing engagement.
Serve as an escalation point for CRM-related issues and improvement opportunities.

Governance, Performance & Continuous Improvement

Monitor CRM system performance and user experience, recommending enhancements and optimizing workflows.
Ensure adherence to data governance, IT security, and compliance requirements.
Track KPIs and produce reporting on CRM utilization, business impact, and project progress.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Qualifications

Education & Experience

Bachelor’s degree in Information Technology, Business Administration, or a related field.
5+ years of experience in IT/business liaison, business analysis, CRM administration, or similar roles.
Demonstrated experience with CRM platforms (e.g., Microsoft Dynamics 365, Salesforce, HubSpot).

Skills & Competencies

Strong understanding of CRM processes (sales, marketing, customer service, field service).
Excellent communication, negotiation, and stakeholder management skills.
Proven ability to translate business requirements into technical specifications.
Experience with project management, Agile methodologies, and cross-functional collaboration.
Analytical, strategic thinker with a customer-centric mindset.

Preferred Qualifications

CRM certification (e.g., Dynamics 365 CE, Salesforce Administrator).
Certifications in business analysis (CBAP), project management (PMP, PRINCE2) or agile methodologies (CSM, SAFe).
Experience with integration tools (e.g., Power Platform, MuleSoft).
Background in data analysis, reporting, or BI tools.

What Success Looks Like

Strong business–IT partnerships built on trust and transparency.
Increased CRM adoption and measurable improvements in business processes.
Delivery of CRM initiatives that directly support business goals and customer experience.
Proactive identification of opportunities that drive business value through technology.

Travel and Location

Up to 25% travel annually as needed, potentially higher levels to start the project.
Role is based out of Waunakee WI facility, as a hybrid role, 3 days on site 2 days remote, with higher number of days on site to begin the project.

What do we offer?

The opportunity to be a key figure in the digital transformation of a leading multinational company with a global presence.
Challenging and innovative projects that will directly impact the efficiency and success of our operations.
A diverse, collaborative work environment with a high level of autonomy.
A competitive compensation package and attractive benefits.
Extensive opportunities for professional development and continuing education.

If you're ready to take on a strategic, high-impact role where you can merge your business vision with your passion for technology, we'd love to meet you!

Requirements:

Physical and Mental Demands

While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to sit and use hands along with fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.?The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.?

Must be able to understand issues, problems, and opportunities and make timely, sound decisions. Take responsibility for decisions and understand the impact and implications of decisions and provide feedback as necessary. Communicate with other employees and customers, perform an assortment of administrative tasks, and have personal management skills. Possess advanced customer service skills, the ability to develop professional relationships with customers and employees. Demonstrate attention to detail and exert high effort and focus on very busy days. Must be able to make sound decisions and remain calm under high pressure situations. Must continually identify personal knowledge and perspective gaps and self-educate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to a production environment with mechanical assembly operations, and vehicles. The noise level in the work environment is usually moderate.?

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Quick Apply

Refine Your Search

It Manager jobs in Madison, WI

S&P N. America IT Business Relationship Manager (BRM), CRM

Applications Manager

Manager, Technology Operations

IT Manager

IT Infrastructure & Endpoint Manager

IT Software Engineering Manager

IT Operations Supervisor (Madison)

Director, IT Infrastructure

Information Technology Manager

IT Manager

Manager Information Technology (Server Administration)

Information Technology Coordinator (Multiple)

Department of Transportation IT Director - Career Executive

Director of Information Technology

Senior Manager, IT Category Management (Procurement) - (Hybrid)

Manager - Telecommunications

Manager Customer Technology

Manager III, Systems, Shopbop and Zappos

Client Services Manager

Network and Systems Supervisor

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Key Responsibilities:

Preferred Qualifications

What Success Looks Like

Travel and Location

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