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Sales Engineer

Anura Solutions, LLC
Middletown, DE

Quick Apply

Job Details

Full-time
From $60,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Snacks provided
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Attention to detail
JavaScript
Customer support
Technical sales experience

Full Job Description

Who We Are

At Anura, we're more than ad fraud detection experts—we're the team behind one of the industry's most trusted fraud prevention platforms.

Founded by husband-and-wife team Beth and Rich Kahn, Anura was built on the belief that every marketing dollar should count. Every day, businesses around the world rely on our technology to stop bots, malware, click fraud, and sophisticated invalid traffic before it wastes their advertising budgets.

As a privately owned SaaS company, we value innovation, curiosity, collaboration, and exceptional client service. When Anura grows, our team grows too. If you're looking for a place where your work makes an impact and your career can grow alongside the company, we'd love to meet you!

Why Work With Us

At Anura, you'll do more than answer support tickets.

As a Sales Engineer, you'll become a trusted technical resource for our clients. You'll work directly with marketers, developers, agencies, and enterprise organizations to help them successfully integrate our platform, troubleshoot technical issues, and get the most value from their investment.

This isn't a traditional help desk role. Every day brings new technical challenges, opportunities to work with modern web technologies, and the chance to become an expert in ad fraud detection, JavaScript implementations, and digital marketing technology.

If you enjoy solving problems, learning how websites work, and helping customers succeed, you'll feel right at home here.

Who You Are

You're naturally curious and enjoy figuring out how things work. You don't panic when something breaks—you enjoy the challenge of solving it.

You don't need to know everything on day one. We'll teach you our platform, our industry, and the technical skills needed to succeed. We're looking for someone with a strong work ethic, excellent communication skills, and a genuine desire to learn.

The Sales Engineer is ideal for someone coming from IT support, technical support, help desk, implementation, web development, systems administration, or SaaS customer support who enjoys solving technical problems and working directly with customers.

You are:

Customer Focused – You genuinely enjoy helping people and delivering an outstanding client experience.
Technically Curious – You enjoy learning new technologies and understanding how websites, JavaScript, APIs, and web integrations work.
Problem Solver – You enjoy troubleshooting issues, identifying root causes, and finding practical solutions.
Adaptable – You're comfortable managing multiple priorities and adjusting when new challenges arise.
Team Oriented – You enjoy collaborating across departments and believe the best solutions come from working together.

What You’ll Do

No two days look exactly the same, but your responsibilities as a Sales Engineer will include:

Guide clients through JavaScript, Google Tag Manager, and server-side integrations.
Lead technical implementation calls and help new clients successfully onboard to the Anura platform.
Troubleshoot website integrations using browser developer tools, JavaScript, network requests, and other diagnostic tools.
Investigate technical issues and work directly with clients to identify and resolve implementation challenges.
Validate client integrations and ensure data is reporting accurately.
Explain technical concepts in a way that's easy for both technical and non-technical users to understand.
Communicate with clients through HubSpot.
Send Paperwork to clients with PandaDocs.
Partner closely with Client Success Managers, Sales, and our Development Team to ensure a seamless customer experience.
Findings, solutions, and best practices to improve our internal knowledge base.
Continue expanding your knowledge of web technologies, APIs, digital advertising, and fraud detection.

What You’ll Need to Succeed

Strong verbal and written communication skills.
Excellent troubleshooting and problem-solving abilities.
Strong attention to detail.
Ability to manage multiple priorities.
Professional, dependable, and self-motivated.
Passion for learning new technologies.
Core Values: You embody our values — Authentic, Never Satisfied, United, Reliable, and A Lot of Fun.

Nice-to-Haves

Experience with any of the following is a plus:

JavaScript
HTML/CSS
Browser Developer Tools
Google Tag Manager
REST APIs
Technical support
Website troubleshooting
Digital marketing or advertising technology
Prior Sales Engineer or Technical Support Engineer experience.

Don't check every box? We'd still love to hear from you. We believe great attitude, curiosity, and a willingness to learn are just as important as technical experience.

What You’ll Get

A collaborative, supportive team that enjoys working together.
Hands-on training in ad fraud detection, SaaS technology, and web integrations.
Opportunities to work with modern web technologies and expand your technical skills.
Career growth opportunities within a growing technology company.
Team lunches, holiday celebrations, and company events.
A fully stocked breakroom (snacks included).
Paid Time Off, paid holidays, and your birthday off.
Comprehensive health, dental, vision, life insurance, and HSA benefits.
401(k) with company contributions

Before You Apply

This is a 100% onsite position located in Middletown, Delaware.

Please include a cover letter telling us why you're interested in joining Anura. We review every cover letter as part of our application process, and applications submitted without a cover letter will not be considered. We appreciate candidates who take the time to personalize their application.

We also encourage you to visit Anura.io and review our developer documentation at docs.anura.io before applying. You don't need to understand everything, but we'd love to see that you're curious, take initiative, and are excited to learn about the technology you'll be supporting.

Equal Opportunity Employer

Anura Solutions provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind, regardless of race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Experience:

technical support or customer support: 1 year (Preferred)

Ability to Commute:

Middletown, DE 19709 (Required)

Work Location: In person

Quick Apply

Refine Your Search

It Network Manager jobs

Sales Engineer

IT Manager

IT Operations Network Systems Manager

IT Infrastructure Project Manager

Sr Technical Program Manager - Data Center & Network Delivery

Information Technology - Network Administrator - Full Time - Remote - (AK)

Staff Pharmacist - Per Diem - Hudson Headwaters Health Network

Product Manager

Commercial Launch & Deployment Manager

Light-Medium Duty Auto Diesel Technician at Mercedes Benz of Reno - Pay $26-$46

Network Engineer Manager

IT Manager

Mandarin Speaking IT Administrator

Live Production Manager

IT Manager Unified Communications Services

HVAC Installation Manager

Maintenance Manager

Low Voltage Project Manager - Commercial Construction - SLC

Maintenance Manager

Mainline Auto Service Technician at Mercedes-Benz of Reno - Pay $26-$46+

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