Top 38724 It Security Representative Jobs

IT Dispatcher (Remote - work from home)
Xantrion —Remote
- $45,000 - $50,000 a year
- Weekends as needed
- Remote
- Spanish
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
1d
Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
Quick Apply
GRC SECURITY ANALYST
Clear Capital | CubiCasa —Remote
- $114,000 - $139,000 a year
- Full-time
- Remote
- DevOps
- 3 years
- Master's degree
- Profit sharing
- AD&D insurance
Quick Apply
Pharmacist
Weis Markets —Dingmans Ferry, PA
- $88,000 - $145,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry Level Insurance Sales Agent
Performance Matters Associates —Aberdeen, SD
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Security Officer - 3rd Shift / Overnight
Safe Harbor Ohio —Millersburg, OH
- $16.50 - $18.00 an hour
- Overnight shift
- Background check
- CPR Certification
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Lead Identity Access Management (IAM) Engineer/Architect
Financial Industry Regulatory Authority, Inc. —Washington, DC
- $111,400 - $242,600 a year
- Extended hours
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid jury duty
- Commuter assistance
Quick Apply
Direct Support Professional
Sevita Events —Red Wing, MN
- $16 - $18 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
- Paid training
- Health savings account
Correctional Captain - Maine State Prison, Warren.
State of Maine —Warren, ME
- $58,489.60 - $80,204.80 a year
- Online Application
- Word processing
- Computer literacy
- Senior level
- Paid parental leave
- Paid holidays
10d
Mandarin Speaking Registered Nurse
CCRM Fertility —Lone Tree, CO
- $38 - $44 an hour
- Weekends as needed
- Nursing
- RN License
- Computer literacy
- Commuter assistance
- Health savings account
Quick Apply
Occupational Therapist Director of Rehab (OT DOR)
Powerback Rehabilitation —Windsor, VT
- $99,840 - $112,320 a year
- Full-time
- Skilled nursing facility
- Nursing home
- Mid-level
- Relocation assistance
- Health insurance
Master Electrician
Regional Transit Service —Rochester, NY
- $41.48 an hour
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Sr. Systems Development Engineer , Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)
Amazon Development Center U.S., Inc. —Herndon, VA
- $151,200 - $204,600 a year
- Full-time
- Analysis skills
- Senior level
- Communication skills
- AD&D insurance
- Health insurance
2d
Tribal Gaming Agent
SAUK-SUIATTLE INDIAN TRIBE —Darrington, WA
- $23 - $27 an hour
- Weekends as needed
- Background check
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Senior Information Security Lead
Genesis Capital LLC —Sherman Oaks, CA
- $125,000 - $165,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Health savings account
- Health insurance
Quick Apply
IT Senior EDI/ERP Analyst
Piston Automotive —Southfield, MI
- $95,000 - $130,000 a year
- Full-time
- Background check
- System design
- Research
- Health savings account
- Paid holidays
Security Shift Supervisor
Securitas Security Services —Keokuk, IA
- $19.35 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Customer service
- Paid training
- AD&D insurance
10d
Temporary Inbound Fulfillment Specialist (Reno) - IB2 Receiver| Wednesday - Saturday - 4:30am - 3:00pm
Thrive Market —Sparks, NV
- $18 an hour
- Extended hours
- 18 years or older
- Ability to walk for extended periods
- Basic math
- Health insurance
- Dental insurance
Quick Apply
CDOC Physician
State of Colorado —Colorado
- $15,028 - $21,041 a month
- Online Application
- Clean driving record
- Medicine
- Management
- Wellness program
- Paid holidays
Contact Center Sales Representative
MCI Careers —Las Cruces, NM
- $12.00 - $14.10 an hour
- Part-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays

I want to receive the latest job alert for It Security Representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

It Security Representative jobs near

Security Officer jobs in Millersburg, OH

Security Analyst jobs in Remote

Dispatcher jobs in Remote

Physician jobs in Colorado

Registered Nurse jobs in Lone Tree, CO

Direct Support Professional jobs in Red Wing, MN

Senior Living jobs in Denver, CO

Senior Information Security Analyst jobs in Duluth, MN

Senior Information Security Analyst jobs in Austin, TX

Senior Information Security Analyst jobs in Charlotte, NC

Housekeeping Senior Living jobs in Plano, TX

Senior Living Server jobs in Columbus, OH

Manufacturing Engineer jobs in North Carolina

Senior System Engineer jobs in Mckinney, TX

Allina Health System jobs in Coon Rapids, MN

Senior System Engineer jobs in New Jersey

Senior System Engineer jobs in Edison, NJ

Senior System Engineer jobs in San Diego, CA

Computer System Validation jobs in California

Order Fulfillment jobs in San Jose, CA

IT Dispatcher (Remote - work from home)

Xantrion -
Remote

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
401(k) matching

Qualifications

Computer operation
Microsoft Outlook
Writing skills
Employee relationship building
High school diploma or GED
Incident management operations support
Desktop applications
Video conferences (communication methods)

Full Job Description

If you are an experienced client service representative who likes a fast-paced environment and has experience providing services in person, we invite you to explore our Dispatcher position. Work from home and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business.

This is a remote role working from home within the United States.
Shift: Monday - Friday, 10:00 AM - 7:00 PM (PST)

Primary Purpose and Function

The overall occupational objective of a Dispatcher is to provide support in coordinating workflow for Service Desk technicians and engineers who, in turn, provide service to our clients.

Essential Functions and Responsibilities

Ticket Management

Answer high volume incoming calls and chat requests from our call center.
Identify incoming service requests within ConnectWise Triage board and remove unwanted SPAM.
Perform ticket triage by clarifying and updating fields within tickets to ensure technicians can quickly and accurately gauge the scope of the service requests.
Schedule tickets to the most appropriate resources based on urgency, availability, and technician skill level.
Adhere to internal security policies by seeking approval for access changes in service requests from client’s IT liaison in writing, where appropriate.
Set client expectations regarding the availability of resources for tickets that come into the service board and tickets that require dispatching.
Maintain an awareness of trends in client’s service requests and alert service managers or primary consultants to recurring issues, particularly when problems reported may be indicative of a larger issue.
Assist with low level tickets such as password reset requests and group membership changes.
Make outbound phone calls on positively rated tickets and request they convert to positive reviews on Google.

Administration

Forecast workload for support staff, including weekend and after-hour work, to assist with scheduling and escalating work.
Prepare resource schedules for helpdesk coverage, escalation engineers, on-call resources, departmental shadowing, and team meetings.
Update client information (i.e. client engineer assignments, primary liaisons, etc.), as needed.
Periodically review open requests and verify their status, proper client agreements are selected, and a resource is assigned.

Position Requirements

Formal Education & Certification

High school diploma or equivalent.

Knowledge & Experience

Minimum of 2 years in customer service, dispatching, project management, or equivalent combination of education and experience.
Customer service experience in a call center, dispatch center, or telecommunications organization is a plus.
Previous MSP dispatch and/or coordination experience is highly desired.
Experience with ConnectWise or similar ticketing systems is highly desired.
Ability to quickly and accurately determine incident scope and impact.
Demonstrable competency in use of MS Office products:
- Outlook – high level for e-mail and organizational tracking tasks
- Excel / Word – intermediate skill
Ability to multitask with an appropriate sense of urgency.
Superior customer service and communication skills, both written and verbal.
Efficient time management skills.
Superior documentation and follow-up skills.
Spanish bilingual skills are highly preferred.

Personal Attributes

Positive attitude.
Excellent verbal and written communication skills.
Ability to work under pressure, meet deadlines, and handle multiple tasks in a fast-paced environment.
Experience working in a team-oriented, collaborative environment.
Ability to compromise when merited, as well as exercise good judgment
Ability to work independently, proactively, and establish ownership of issues.
Demonstrated interpersonal skills, able to foster strong relationships internally and externally.
Desire to grow and evolve the position.

Performance Metrics

All tickets are properly scheduled according to our internal-facing SLAs.
Manager and peer review of goal achievement.
Coachability, willingness to work as a member of a team.
Detailed ticket notes at every relevant step of dispatch.
Dispatch portal is properly maintained. Tasks do not “fall through the cracks”.

Physical Demands

Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue.
Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain.
Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals.
Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills.
Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision.
Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain.
Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity.
Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed.
Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation.
Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation.

Company Policy and Procedure Compliance

Follow and support company policies and procedures as well as all local, state, and federal laws.
Always maintain confidentiality of company and customer records and information.
Maintain a professional image, adhering to Xantrion’s dress code.
Must have an existing cell phone (running current Android or iOS).
If applicable Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details.

When Working Remote

Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing.
Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private.
Must use Xantrion-provided PC and headset to execute job functions.

Benefits

Salary range $45,000 - $50,000/year, depending on experience.
100% of medical, dental, and vision for you and your family.
401K with company match up to 4% of salary.
Certification and training reimbursement.
17 days/year PTO (in addition to training allowance).
Bonuses for referring new clients or employees.

Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time.

PwdQkaakxe

Quick Apply

Refine Your Search

It Security Representative jobs

IT Dispatcher (Remote - work from home)

Help Desk Representative

GRC SECURITY ANALYST

Pharmacist

Entry Level Insurance Sales Agent

Security Officer - 3rd Shift / Overnight

Lead Identity Access Management (IAM) Engineer/Architect

Direct Support Professional

Correctional Captain - Maine State Prison, Warren.

Mandarin Speaking Registered Nurse

Occupational Therapist Director of Rehab (OT DOR)

Master Electrician

Sr. Systems Development Engineer , Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)

Tribal Gaming Agent

Senior Information Security Lead

IT Senior EDI/ERP Analyst

Security Shift Supervisor

Temporary Inbound Fulfillment Specialist (Reno) - IB2 Receiver| Wednesday - Saturday - 4:30am - 3:00pm

CDOC Physician

Contact Center Sales Representative

I want to receive the latest job alert for It Security Representative

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected