Top 47 It Support Analyst Jobs in Atlanta, GA

PC Support Analyst
Yamaha Motor US —Marietta, GA
- 5 years
- Computer literacy
- Writing skills
- Profit sharing
- Wellness program
Technical Support Analyst
Relatient —Atlanta, GA
- $23 - $30 an hour
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Health savings account
Quick Apply
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Help Desk System Analyst/Technical support - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Office
- Windows
Quick Apply
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Service Desk Support Analyst
Arnall Golden Gregory —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Technical Support Analyst I
RaceTrac, Inc. —Atlanta, GA
- Full-time
- Mid-level
- Travel
- Mentoring
Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Weekend Service Desk Analyst
DIGIOFFICE —Atlanta, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Service Desk Support Analyst
Arnall Golden Gregory LLP —Atlanta, GA
- Mid-level
- Office
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
Support Analyst
GoFan —Chamblee, GA
- Full-time
- High school
- High school diploma or GED
- Analysis skills
- Disability insurance
- Health insurance
9d
Help Desk Analyst
ATC —Conyers, GA
- Contract
- Microsoft Outlook
- Windows
- High school diploma or GED
Help Desk Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Mid -level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $73,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Service Desk Analyst II
Cortavo —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Application Support Analyst
DPR Construction —Atlanta, GA
- Overtime
- Computer science
- Computer Science
- Mid-level
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Windows
- 3 years
Quick Apply
Support Analyst - Integrations & Analytics
CrunchTime —Atlanta, GA
- $65,000 - $80,625 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Commuter assistance
- Paid parental leave

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It Support Analyst jobs near Atlanta, GA

PC Support Analyst

Yamaha Motor US -
Marietta, GA

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Job Details

Benefits

Profit sharing
Wellness program
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
Windows
Remote access software
Desktop applications
Productivity software

Full Job Description

Yamaha is seeking to fill a PC Support Analyst role for our facility in Marietta, GA. In this role, you will provide technical support, PC set-up and installation of software, hardware, and network problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Clearly communicate technical solutions in a user-friendly professional manner; provide one-on-one end-user assistance as needed, assist Network Technicians; troubleshoot network printer problems. Pass more complex end-user problems on to appropriate Network Team members, conduct hardware and software inventory database maintenance and reporting and perform related work as required. Handle all Helpdesk requests over the Phone or from the Helpdesk Tracking System for the Yamaha user base (Office or Field) then ensure the call is tracked in the Yamaha CMS. Resolves all Level One/Two end-user problems and requests assistance on all Level Three requests from a Network team member. Responsible for ensuring problem resolution to Helpdesk requests, inventory and warranty service repair when necessary.

What you'll be doing:

Resolve all Helpdesk support calls over the phone or from the Helpdesk Tracking System including the following.
Troubleshoot PC hardware, software, and printer problems.
Troubleshoot and resolve basic office phone issues as well as supported phone software.
Troubleshoot system access including basic network and server access problems.
PC set-up and configuration for any New Hire, Transfer, Termination.
PC system maintenance and upgrades, basic PC refresh.
Basic support, troubleshoot and resolve issues with Yamaha Mobile devices and our GOOD application.
Assistance with documents, e-mail, Internet, VPN dial-in and shipping of equipment.
Issues that cannot be addressed by the Helpdesk are escalated accordingly.
Set-up training classroom.
Effective communication skills both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
Must frequently lift and/or move up to 25 pounds.
Other Duties as assigned.

What you need to be successful:

AA or equivalent combination of education and experience.
Minimal Five years experience working with computer technology in a business environment.
Basic understanding of computer technology in a business environment.
Effective computer skills; Windows 10, Windows 11, Microsoft Office, Remote Desktop and other Company and discipline specific software applications.

What's in it for you:

401(k) and Profit Sharing
Fertility Benefits
37.5 hour work-week
Medical, Dental, Vision
Life and AD&D Insurance
Wellness Program
Short-Term Disability Coverage (for hourly roles)
Long-Term Disability
Student Debt Repayment Benefits
Ability to borrow Yamaha product

Reports to: Help Desk Manager I

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-AU1

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Refine Your Search

It Support Analyst jobs in Atlanta, GA

PC Support Analyst

Technical Support Analyst

Service Desk Analyst - Tier I

Help Desk System Analyst/Technical support - Atlanta, GA

Jr. Service Desk Analyst, Technician

Service Desk Support Analyst

Technical Support Analyst I

Service Desk Analyst

Weekend Service Desk Analyst

Service Desk Support Analyst

Level 1 Help Desk Analyst

Support Analyst

Help Desk Analyst

Help Desk Analyst 2

Mid -level Service Desk Analyst, Technician

Service Desk Analyst II

Application Support Analyst

Help Desk / Service Desk Analyst I -4P/663

Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA

Support Analyst - Integrations & Analytics

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