Top 38178 It Support Engineer Jobs

Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Technical Support Engineer, Business Systems
Maddox Industrial Transformer —Houston, TX
- $70,000 - $120,000 a year
- Full-time
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays
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IT Support Engineer - Maui, HI
Kukui IT —Kahului, HI
- $20 - $25 an hour
- Part-time
- Customer service
- Research
- Microsoft Office
- Paid training
- Flexible schedule
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Mainframe Technical Support Engineer
Insight Global —Plano, TX
- $80,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Relocation assistance
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IT Support Engineer - Oahu, HI
Kukui IT —Honolulu County, HI
- $20 - $25 an hour
- Part-time
- Customer service
- Research
- Windows
- Paid training
- Flexible schedule
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Engineer, Tech support
Nagarro —Remote
- Entry level
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Associate Engineer, Tech support
Nagarro —Remote
- Entry level
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IT Support Engineer I, OTS
Amazon.com Services LLC —Phoenix, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- 1 year
- Paid parental leave
- AD&D insurance
Technical Support Engineer
Acre Security —Remote
- Full-time
- Remote
- English
- Mid-level
- Organizational skills
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
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Application Support Engineer
Software Technology Inc —Raleigh, NC
- Contract
- Hybrid work
- Computer science
- Computer Science
- Mid-level
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End User Support Engineer
The Voleon Group —New York, NY
- $115,000 - $135,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Referral program
IT Support Specialist
PlayStation Global —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
Quick Apply
Support Engineer I
Laserfiche —Remote
- $29.33 - $37.50 an hour
- Full-time
- Remote
- Bachelor of Science
- Writing skills
- Bachelor's degree
- Paid holidays
- 401(k) matching
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Network Engineer
Syntiro Networks, Inc —Remote
- $30 - $60 an hour
- Full-time
- Remote
- Heavy lifting
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
10d
Sr. Endpoint Support (Desktop) Engineer (remote CST timezone)
Connection —Remote
- Full-time
- Remote
- 5 years
- Windows
- Mentoring
12d
IT Support Engineer
HelloFresh —New York, NY
- $79,538 - $88,375 a year
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Paid time off
Quick Apply
9d
IT Support Specialist (Entry-Level)
WINONICS —Brea, CA
- $20 - $23 an hour
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
IT Support Engineer
Vivalink —Campbell, CA
- From $60,000 a year
- Full-time
- Microsoft PowerPoint
- Google Workspace
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply

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Senior IT Support Engineer

A Fast Growing AI Robotics Company
Cambridge, MA

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Job Details

Full-time | Contract
$55 - $65 an hour

Benefits

Commuter assistance
Disability insurance
401(k)
Flexible spending account
Life insurance

Qualifications

Jira
Asset management
Endpoint Security
Cloud identity and access management (IAM)
Zero Trust security
Knowledge management
Google Workspace
Mobile device support
Okta
Linux support
Wireless networking
Ansible
Wireless access points
Startup experience
Tooling
CrowdStrike Falcon
Google Meet
ISO standards
5 years
Infrastructure as Code (IaC)
Operational management
Operations coordination
iOS
AI tools proficiency
Zoom
SOC 2
Windows
Android
Network infrastructure
Bash

Full Job Description

HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management, identity and access, conference room technology, and Tier 1/2 support.

In this role, you’ll help shape onboarding, device management, service desk operations, and workplace technology processes while delivering high-quality support across Linux, macOS, Windows, iOS, and Android environments. This is a hands-on, customer-facing role for someone who takes ownership, continuously improves processes, and thrives in fast-paced technical environments.

The ideal candidate is proactive, highly organized, technically versatile, and passionate about delivering exceptional user support experiences.

As a Senior IT Support Engineer, you'll:

Own end-to-end onboarding and offboarding processes, including device provisioning, account setup, access management, hardware recovery, and secure deprovisioning.
Provide Tier 1/2 support for devices, accounts, productivity tools, connectivity, conference room technology, and end-user systems across Linux, macOS, Windows, iOS, and Android environments.
Manage device lifecycle operations, including procurement, imaging, shipping, inventory management, refreshes, MDM enrollment, and secure asset disposal.
Support and improve conference room and A/V systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination.
Maintain ticket queue health, SLA performance, documentation, runbooks, and user-facing knowledge base content.
Coordinate with external IT vendors, contractors, and service providers to support operational needs and escalations.
Partner cross-functionally on IT infrastructure, identity management, networking, security tooling, and operational improvement initiatives.
Identify process gaps and drive continuous improvement across onboarding, asset management, ticket workflows, documentation, and user support operations.
5+ years of experience in end-user IT support with progressive ownership and operational responsibility
Hands-on support experience across Linux, macOS, and Windows environments
Proficiency supporting iOS and Android devices
Familiarity with MDM platforms such as Fleet, JumpCloud, Intune, or JAMF
Knowledge of identity and access management platforms, including Okta, JumpCloud, or Azure AD/Entra ID
Proficiency administering Google Workspace and supporting productivity tooling
Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice
Working knowledge of networking concepts including DHCP, DNS, VLANs, VPNs, Wi-Fi, and firewall fundamentals
Familiarity with virtualization platforms such as VMware or Proxmox
Ability to perform light scripting or automation using Bash, PowerShell, or Python
Strong troubleshooting, communication, documentation, and organizational skills
Ability to work independently in fast-paced environments while delivering excellent end-user support
Ability to lift up to 40 lbs. and work within office, lab, network closet, and infrastructure environments
Ability to travel occasionally to support office operations, buildouts, or hardware deployments

Preferred Qualifications:

Background supporting highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams
Familiarity with Cisco Meraki, Fortigate, or similar networking platforms
Knowledge of conference room A/V systems and collaboration platforms such as Google Meet, Zoom Rooms, Pexip, Logitech, Crestron, or Poly
Familiarity with CrowdStrike or modern endpoint security platforms
Familiarity with AWS or other cloud infrastructure platforms
Knowledge of infrastructure automation or infrastructure-as-code tooling such as Terraform, Pulumi, or Ansible
Familiarity with zero-trust networking or remote access tools such as Tailscale
Background supporting environments aligned with SOC 2, ISO 27001, or similar compliance standards
Experience working in startup or high-growth technology environments
Familiarity with AI productivity tools such as Claude, ChatGPT, or Gemini

Benefits:

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, 12-month contract position staffed via HireArt. This position will be onsite and available to candidates who are local to the Cambridge, MA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

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Refine Your Search

It Support Engineer jobs

Senior IT Support Engineer

Technical Support Engineer, Business Systems

IT Support Engineer - Maui, HI

Mainframe Technical Support Engineer

IT Support Engineer - Oahu, HI

Engineer, Tech support

Associate Engineer, Tech support

IT Support Engineer I, OTS

Technical Support Engineer

Technical Support Engineer

Application Support Engineer

End User Support Engineer

IT Support Specialist

Support Engineer I

Remote Service Desk Analyst or IT Technical Support Analyst

Network Engineer

Sr. Endpoint Support (Desktop) Engineer (remote CST timezone)

IT Support Engineer

IT Support Specialist (Entry-Level)

IT Support Engineer

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