Top 13702 It Support Tech Jobs

IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Tech Support
INFINITY MASSAGE CHAIRS —Seabrook, NH
- $15 - $20 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Profit sharing
- Health savings account
Quick Apply
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
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IT Service Desk Specialist
Hodgson Russ LLP —Buffalo, NY
- $52,572 - $62,000 a year
- Online Application
- Background check
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Level 1 IT Technician
SDG Corporation —Remote
- Full-time
- Remote
- Windows
- High school diploma or GED
- Organizational skills
IT Service Desk Support Analyst
WGTech —Westbrook, ME
- $50,000 - $65,000 a year
- Full-time
- Background check
- Windows
- Driver's License
- Health savings account
- Health insurance
Quick Apply
IT System Support Tech
Accurate Personnel —Islandia, NY
- From $23.75 an hour
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
4d
IT Technician
Sodecia Safety & Mobility Auburn, Inc —Auburn, AL
- $22.50 - $25.00 an hour
- Full-time
- Computer Science
- High school diploma or GED
- Ability to lift 50 pounds
- Relocation assistance
Quick Apply
4d
IT Help Desk Technician / Entry-Level System/Network Administrator
MTK Technologies, Inc. —Savoy, IL
- $21 - $26 an hour
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Technician
Hardin County Savings Bank —Eldora, IA
- $25 - $30 an hour
- Full-time
- Background check
- US work authorization
- In-person
- Health savings account
- Health insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
IT Support Analyst
JRBT —Waco, TX
- $24.52 - $29.80 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
7d
IT Support Technician
Advent Global Solutions, Inc. —Raynham, MA
- $20.00 - $22.86 an hour
- Full-time
- Background check
- Up to 50% travel
- Mid-level
Quick Apply
IT Technician
BTI Communications Group, LTD. —Downers Grove, IL
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Managed IT Support Technician
AcaciaIT —Tucson, AZ
- $17 - $23 an hour
- Overnight shift
- Hybrid work
- Azure
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
2d

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IT Support Engineer (MSP EXPERIENCE REQUIRED)

Confidential
Fort Myers, FL

Quick Apply

Job Details

Full-time
From $60,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Azure
Software troubleshooting
Customer service
Windows
IT support
IT
VPN

Full Job Description

We are looking for a L2 Support Engineer, to join our team.

We are a growing IT Managed Security Service Provider/Managed Service Provider (MSSP/MSP). We help our clients realize technology improvements in their organizations, assist in regular maintenance and troubleshooting (help desk), and lead projects that touch upon all aspects of small to medium size business IT systems. Our company's mission is to provide a holistic customer service focused approach to small business IT management and day to day IT help desk support. This WILL be an on-site position at client's site in FORT MYERS, FLORIDA (As well as travel to a few other clients near-by) Daily travel to client site required!

About the Position:

This position encompasses a broad range of responsibilities. Our ideal candidate is a self-starter with experience in multiple aspects of IT support (desktop, server, network, cloud) and is very customer service focused. Customer service skills are VERY important to us. Our clients span the range, but most are Medical and legal offices and they rely on us for complete management of their IT systems, in addition to daily support. In this position you will help our clients with things like:

Troubleshoot and resolve end user, network and software issues
Resolve and document issues
Escalate to senior engineers
Assist clients with the installation, configuration and ongoing usability of workstations, peripheral equipment and software
Perform regular preventative maintenance checks
Diagnose system emergencies when they arise and persevere until they are resolved
Setup of new user profiles and software installation
Work with vendor representatives to resolve software and hardware issues
Install and/or upgrade Microsoft Operating Systems
Follow defined processes and standards
Review security parameters with clients and make recommendations on changes according to our standards and processes
Work on projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configuration, SAN setups, etc.)
Participate in project planning, and solution delivery.

What does a "Typical Day" in this position look like? A typical day would be grabbing support tickets from the queue that require troubleshooting knowledge. We have NO L1 engineers!

Desired Skills and Experience:

Microsoft 365 and Microsoft Azure experience
Ability to learn and retain new technology skills and troubleshooting processes
Must be a team player and enjoy a fast-paced environment
Ability to multitask and effectively prioritize client issues
Hands-on experience with troubleshooting Windows products, VPN's, performance issues, peripherals, and M365
Successful completion of designated MS Certifications
3+ years of solid MS Windows experience
Excellent problem-solving and customer service skills
Excellent written and verbal communication skills
MSP specific experience REQUIRED

Benefits:

Influence our growth and direction in a cooperative environment
Friendly, fast-paced working environment
Great opportunity to work closely with experienced IT consultants
Exposure to wide variety of cutting edge technologies.

Compensation:

Starting at $60,000+ DOE
Full time w2 position (not contract).
We offer Vacation and Health benefits

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

MSP : 3 years (Required)
IT Troubleshooting: 3 years (Required)

Ability to Commute:

Fort Myers, FL 33912 (Preferred)

Work Location: In person

Quick Apply

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