Top 16051 It Support Tech Jobs

Structural Engineer ( or Civil, Non-Traditional)
RISA —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Organizational skills
- Health savings account
- AD&D insurance
Entry Level Application Systems Support Technician - In Office
Speed Commerce —Louisiana, MO
- From $15.50 an hour
- Nights as needed
- Office
- Databases
- High school diploma or GED
- Health insurance
- Dental insurance
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Field Service Engineer
TeamLogic IT —Wilmington, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Technician
Your Computer Hero —Elk River, MN
- $26 - $30 an hour
- Full-time
- Background check
- English
- Mid-level
- Paid time off
- Retirement plan
Quick Apply
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Entry-Level Computer Support Technician
IT-Solution Services LLC —Scranton, PA
- $22 - $25 an hour
- Part-time
- Hybrid work
- Fair chance
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
7d
Application Support Specialist
Hospice Tools —Remote
- $54,000 - $65,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
7d
IT Service Desk Specialist
Hodgson Russ LLP —Buffalo, NY
- $52,572 - $62,000 a year
- Online Application
- Background check
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Product Support Engineer
Voice Products Inc —Fresno, CA
- $80,000 - $90,000 a year
- Urgently hiring
- Hybrid work
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Information Technology Manufacturing Specialist
Manner Polymers —McKinney, TX
- $65,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply
Tier 1 Tech Support in Greensboro/Winston Salem NC
Innovative Consulting Group —Rural Hall, NC
- $41,000 - $56,500 a year
- Full-time
- Background check
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
Telecom Administrator & IT Support Specialist
National Employee Benefits Administrators, Inc. (NEBA) —Pembroke Pines, FL
- Full-time
- Spanish
- System design
- English
- Health insurance
- Dental insurance
Quick Apply
8d
Tech Support Analyst
Speed Express —Montebello, CA
- From $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
IT Systems Support Specialist
Inpria Corporation —Corvallis, OR
- Overtime
- Background check
- Computer Science
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
ERP Implementation & Support Analyst - Accounting
Northlake Partners —Seattle, WA
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
- Up to $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply

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Structural Engineer ( or Civil, Non-Traditional)

RISA
Remote

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Job Details

Full-time
$90,000 - $110,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Work from home
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Technical support via phone
Interpersonal skills
Technical support experience
Bachelor's degree
Product demos
Developing structural designs
Professional Engineer
Civil Engineering
Email support

Full Job Description

Tired of Engineering Design? Come work for RISA!

RISA Tech, Inc. has been developing cutting-edge structural design and optimization software since 1987. With a well-trained team of engineers and software developers, we are working to meet the needs of our growing client base by implementing new design features and expanding the suite of software tools that we offer.

Position Overview:

This position is a key member of the Technical Customer Success team providing technical support to engineers for our full suite of RISA products. The Technical Support Engineer work in a collaborative way throughout our organization to deliver great customer experience, resolving customer issues.

General Responsibilities:

· Give superior customer service in supporting all the RISA & ADAPT software

· Work closely with customers via telephone, email, and conferencing gathering information to understand their needs and offering solutions within our software suite

· Ensure customer satisfaction through the entire life cycle of the software including technical explanation of the software as well as interface

· Demonstrate expert knowledge of the software while maintaining a positive company image during interactions with customers

· Frequently exercise discretion and independent judgment in resolving complex technical customer issues

· Test the software to ensure a quality software package that will meet the customer’s satisfaction with the release of the software and intermediate checkpoints along the development cycle

· Instruct virtual training classes for structural engineers

· Write technical engineering specifications to support the product development team

· Providing hand calculations to validate the software

· Write clear technical documentation for external customers

Qualifications:

· Bachelor’s degree (or higher) in Civil or Structural Engineering

· 5+ years structural design engineering experience

· PE license required

· Experience with the RISA or ADAPT product suite is preferred

· Experience working directly with customers, in any industry, is a plus

· Confident when speaking to customers over the phone

· Team player, self-motivated, and positive "can do" attitude

· Possess strong problem-solving skills

· Communicate comfortably with knowledgeable as well as novice users to resolve technical issues via both telephone and email

· Write clear and concise documentation of issues for users and to be used for in-house development

· Multi-task between several customers supports and other tasks at the same time

· Follow through with the customers until their issue is resolved

Job Requirements:

Full-time position with required core hours.
Remote position .
Attendance to regular virtual meetings.

Compensation:

The pay range for this position is $90K to $110K annual salary with an additional production incentive plan.

Benefits:

3 weeks of Paid Time Off
12 paid holidays
Medical, Dental, Vision insurance starting the 1st of the month following date of hire
Short Term and Long-Term Disability Benefits
Flexible Spending Account & Health Savings Account
Life & AD&D insurance
401(k) with a 5% employer match
Annual Bonus
Pet Insurance
Employee Assistance Program

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) 5% Match
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work from home

Work Location: Remote

Apply Now

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Structural Engineer ( or Civil, Non-Traditional)

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