Top 19702 It Technology Analyst Jobs

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
Business Analyst
CRIF Select Corporation —Columbus, OH
- $85,000 - $105,000 a year
- Full-time
- Writing skills
- Engineering
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Epic Interface Analyst
Elevance Health —Cerritos, CA
- $129,272 - $202,722 a year
- Contract
- Hybrid work
- Computer Science
- Bachelor of Science
- Office
- Employee stock purchase plan
- Paid holidays
8d
IT Solutions Analyst
Pinnacle Partners, Inc. —Remote
- Up to $45 an hour
- Contract
- Remote
- Mid-level
- Microsoft Office
- AWS
4d
Technical Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $64,944 - $128,986 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Analysis skills
- 401(k)
Quick Apply
IT Systems Analyst
Fuse3 Solutions —Oklahoma City, OK
- $40 - $55 an hour
- Contract
- Mid-level
- SQL
- Bachelor's degree
Quick Apply
9d
Entry Level Business Analyst
Weboptimix —Remote
- $68,000 - $78,000 a year
- Full-time
- No background check
- Bachelor's degree
- Business
- Paid holidays
- Health insurance
Quick Apply
12d
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Associate Business Analyst/Junior BA
Asset Capital Market —Remote
- $70,000 - $77,000 a year
- Full-time
- Remote
- Bachelor of Science
- Finance
- US work authorization
- Health savings account
- Health insurance
Quick Apply
9d
Technology Analyst
GOCOOL —Bellevue, WA
- Mid-level
IT QA Analyst
Zenosys —Kendall Park, NJ
- Email
- Mid-level
- 2 years
Business Analyst I (Entry-Level / Data & Reporting Focus)
ProdAnalytics —Remote
- $70,000 - $85,000 a year
- Full-time
- Remote
- Computer Science
- No background check
- Finance
- Health insurance
- Dental insurance
Quick Apply
2d
IT Analyst
P2P Softtek Business Solutions —Pleasanton, CA
- $118,789 a year
- Email
- Azure
- Mid-level
- SQL
Junior IT Configuration Analyst
Marathon TS —Remote
- $48 - $57 an hour
- Full-time
- Remote
- Background check
- Analysis skills
- Bachelor's degree
Quick Apply
11d
Business Analyst - Junior
Mindsgroup Infotech LLC —New York, NY
- $30 - $50 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Relocation assistance
Quick Apply
Junior Business Analyst
Microflexinfra —Remote
- $68,000 - $75,000 a year
- Full-time
- Remote
- No background check
- Writing skills
- Finance
- Health savings account
- Paid holidays
Quick Apply
9d
IT Systems Analyst
OSU Medical Center —Tulsa, OK
- Full-time
- Oracle
- Mid-level
- 3 years
Quick Apply
Entry Level Business Analyst
AICloudProtection —Remote
- $65,000 - $75,000 a year
- Full-time
- Computer Science
- Finance
- SQL
- Health savings account
- Paid holidays
Quick Apply
9d
IT Business Analyst
ICF —Portland, OR
- $67,355 - $114,503 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Analysis skills
- Employee stock purchase plan
- Tuition reimbursement

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IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration
POS systems

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Apply Now

Refine Your Search

It Technology Analyst jobs

IT Analyst, Customer Engagement Technology

Business Analyst

IT Helpdesk Analyst

Epic Interface Analyst

IT Solutions Analyst

Technical Analyst (Remote)

IT Systems Analyst

Entry Level Business Analyst

EHR Helpdesk Analyst- REMOTE

Associate Business Analyst/Junior BA

Technology Analyst

IT QA Analyst

Business Analyst I (Entry-Level / Data & Reporting Focus)

IT Analyst

Junior IT Configuration Analyst

Business Analyst - Junior

Junior Business Analyst

IT Systems Analyst

Entry Level Business Analyst

IT Business Analyst

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