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Commercial Lines Account Executive - Service Professional
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Account Executive

PetDesk -
Remote

Apply Now

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Pet insurance

Qualifications

Managing customer accounts
Customer communication
Stakeholder engagement
Sales revenue Forecasting
Product presentation
Customer relationship building
Client onboarding
Software product demonstrations
Sales needs analysis
Opportunity Management
Account development
Mid-level
Salesforce Cloud
Lead Nurturing
Customer engagement
New customer acquisition
Sales management systems proficiency
Initial Contact (sales skills)
Prospecting
Achieving business development revenue targets
Experience with SaaS (as product category for technical sales engineers)
Lead Tracking
CRM system proficiency
Providing product information
SaaS
Cross-functional collaboration
Closing sales leads
2 years
Customer interaction during outreach
Sales automation technologies

Full Job Description

About the role:

Our Account Executives drive PetDesk’s growth by attracting new veterinary clinics and expanding relationships with existing customers within defined territories. In this remote role, you’ll manage the full sales cycle—from outbound prospecting to deep discovery qualification, demo, and close—while also converting inbound interest and partnering closely with our Sales Development team.

You’ll use a consultative, solution-oriented sales approach grounded in credibility, trust, and a deep understanding of veterinary practice needs. A successful AE never skips discovery, educates buyers, recommends the right PetDesk solutions across our product suite, and collaborates cross-functionally with Marketing, Implementation, Customer Success, and Product to guide prospects smoothly through each stage of the customer journey.

Apply if you're excited to:

Prospect, qualify, and nurture leads through consistent outbound activity, delivering tailored product demos that address the needs of veterinary practices
Manage an accurate pipeline and forecast by using Salesforce and Gong Deal Boards as your single sources of truth, ensuring complete, timely data that supports visibility and coaching
Lead high-quality sales conversations, reviewing call notes same-day, preparing stakeholders with full context, and guiding the agenda to address customer needs
Own key onboarding and handoff steps, including kickoff scheduling and payment-related transitions for new product sales, while leveraging automation to streamline the customer journey
Partner cross-functionally with Marketing, Implementation, Customer Success, and Product to ensure a smooth, customer-centric experience from first touch through go-live
Demonstrate accountability and integrity by owning outcomes, solving problems proactively, maintaining ethical selling practices, and protecting customer information
Stay adaptable and growth-oriented, continuously learning through product updates, market trends, and new sales techniques
Travel approximately 10% for trade shows, sales kickoffs, customer events, and industry conferences

About You

2+ years of full-cycle SaaS inside sales experience, with a track record of owning your pipeline, forecasting accurately, and hitting revenue targets
Hands-on CRM expertise (Salesforce preferred), with strong attention to detail in data accuracy, follow-ups, and documentation
Excellent communicator, especially over the phone—our sales motion is 95% virtual, so clarity, professionalism, and reliable follow-through are essential
Strong work ethic and learning mindset, staying coachable, applying feedback, and taking accountability for your performance
Natural problem solver who brings clear analysis, proposed solutions, and consistent follow-through
Collaborative team player who contributes to shared goals and works effectively with Marketing, Implementation, and Customer Success
You are committed to focusing your time and energy on this role exclusively; while we respect a strong hustle, we are not seeking candidates who are actively working multiple sales roles
Bonus points for experience in the veterinary industry or selling to small businesses

Benefits & Perks

Presidents Club for top, eligible sales performers!
Medical coverage for employees and dependents (80-90% covered by employer)
Employer HSA contribution with HDHP
401(k) match up to 3.5%
Dependent Care Flexible Spending Account (FSA)
Dental & Vision coverage available
Basic Life and AD&D Insurance
Short and Long Term Disability
Flexible Time Off & 12 Paid Annual Holidays
Paid Parental Leave
Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
$250 Annual Stipend for Learning and Development

Compensation: This role offers on-target earnings (OTE) of $110,000–$130,000 annually, consisting of a 50/50 split between base salary and uncapped commission. Earnings are driven by achievement of individual sales goals, providing strong upside for high performers.

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships.

Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.

Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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