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Assistant Manager - Women's

Kittery Trading Post -
Kittery, ME

Quick Apply

Job Details

Full-time
$20 - $24 an hour

Qualifications

Customer communication
Teamwork
Inventory management
Merchandising
Staff training
Retail management experience

Full Job Description

At Kittery Trading Post, we are more than a retailer—we are a family-owned and family-run community rooted in outdoor heritage, craftsmanship, and authentic connection. For generations, we have served customers who value quality, adventure, and tradition. Our team members bring that same passion to life every day, creating welcoming experiences built on knowledge, trust, and pride in what we do.

We believe in doing things the right way: treating people with respect, supporting one another, and honoring the family legacy we are entrusted to carry forward. When you work at Kittery Trading Post, you become part of a close-knit team that values hard work, integrity, and a shared love of the outdoors.

Assistant Manager – Women's

The Women's Assistant Manager supports the Department Manager in overseeing daily operations of department. They help manage staff, ensure strong sales performance, maintain inventory, and deliver excellent customer service. They also step in to lead the department when the manager is absent. In addition, this position will act as the second assistant manager for the Children's and Gifts department. At least one weekend day is required and additional days during events.

Team Leadership & Support

Assist in supervising and coaching sales associates
Help train new employees on products and procedures
May develop and manage schedules
Provide direction during shifts and ensure tasks are completed
Act as manager-on-duty when needed
May be keyholder

Customer Service

2/20 Rule : Approach and greet all customers within 20 seconds or 20 feet of their arrival in your department.
Ensure a high level of customer satisfaction
Assist customers with product selection and technical questions
Handle escalated customer issues or complaints
Support team members on the sales floor during busy periods

Sales & Performance Support

Help monitor sales goals and department performance
Encourage upselling and product knowledge among staff
Assist with implementing promotions and sales strategies
Track key metrics and report to the manager

Merchandising & Department Presentation

Ensure shelves and displays are clean, organized, and fully stocked
Help set up promotional displays and signage
Maintain pricing accuracy and product labeling
Adjust product placement based on demand

Operations & Compliance

Manage daily adjustments with employee scheduling and shift coverage
Help with opening/closing procedures
Ensure compliance with company policies and safety standards
Assist with opening/closing procedures
Manage pricing accuracy and signage compliance

Qualification and Experience

Leadership and teamwork skills
Strong communication and problem-solving ability
Basic knowledge of department goods
Organizational and multitasking skills
Previous retail experience (often required)

Pay: $20.00 - $24.00 per hour

Application Question(s):

Why are you applying for this position at Kittery Trading Post?

Are you available to work at least one weekend day and more as required by seasonal events?

Work Location: In person

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