Top 8976 Knowledge Learning Jobs in Chicago, IL

Specialist, YESS Customer Experience - National Office (Remote)
YMCA of the USA —Chicago, IL
- $26.44 - $31.73 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
8d
Temporary External Application Readers
The University of Chicago —Chicago, IL
- $40 an hour
- Part-time
- Background check
- Pass drug screening
- Bachelor's degree
5d
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- English
- Health insurance
- Dental insurance
10d
Reading Tutor
City Colleges of Chicago —Chicago, IL
- $20.69 an hour
- Part-time
- Computer literacy
- Mid-level
- Master's degree
Learning Specialist
DePaul University —Chicago, IL
- $47,783 - $57,148 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
PECHS Student InternStudent Worker (Ages 16 & Older)
Chicago Public Schools —Chicago, IL
- Computer literacy
- 16+ years old
- Internship
Teacher Assistant-Printmaking (Art Department), P/T
City Colleges of Chicago —Chicago, IL
- $19.67 - $24.59 an hour
- Part-time
- Laboratory
- Classroom
- Customer service
- Health insurance
- Tuition reimbursement
High School Math Teacher
Josephinum Academy —Chicago, IL
- $60,000 - $62,000 a year
- Full-time
- Bilingual
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
13d
Assistant Director/Program Manager of ERSEA & Family Support Services
Henry Booth House —Chicago, IL
- From $83,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Elementary School Teacher
Aqsa School —Bridgeview, IL
- From $38,000 a year
- Full-time
- Classroom
- Teaching Certification
- Math
- Health insurance
- Dental insurance
Quick Apply
12d
Early Childhood Teacher
South-East Asia Center —Chicago, IL
- $24 - $28 an hour
- Full-time
- Classroom
- Mid-level
- Education
- Health insurance
- Tuition reimbursement
Quick Apply
Math Teacher - High School (SY 2026-2027)-$7,500 Sign On Bonus
Perspectives Charter Schools —Chicago, IL
- $61,285 - $83,430 a year
- Extended hours
- School experience
- Classroom
- High school
- Paid holidays
- Disability insurance
Quick Apply
Middle School Science Teacher
Burr Ridge Community Consolidated School District 180 —Burr Ridge, IL
- $50,903 - $86,492 a year
- Online Application
- Background check
- Laboratory
- Classroom
- Health insurance
- Dental insurance
Quick Apply
3d
Bilingual Instructional Support Teacher
BrightBee —Chicago, IL
- $65,390 a year
- Full-time
- Background check
- Classroom
- Spanish
Quick Apply
Classroom Support Specialist - Bilingual Cantonese
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
- $19.12 - $27.42 an hour
- Full-time
- School experience
- Classroom
- Experience working with individuals with disabilities
- Flexible schedule
Quick Apply
Director, Disability Employment Services
JCFS Chicago —Skokie, IL
- $79,000 - $84,000 a year
- 7 years
- Experience working with individuals with disabilities
- Licensed Clinical Social Worker
- Paid parental leave
- Paid holidays
Quick Apply
Case Analyst/Paralegal
Marilyn O Marshall, Chapter 13 Trustee —Chicago, IL
- $59,085.00 - $72,521.60 a year
- Full-time
- Background check
- Computer Science
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Litigation Group Manager
Attorney Registration and Disciplinary Commision —Chicago, IL
- $136,000 - $165,000 a year
- Email
- Hybrid work
- 5 years
- Writing skills
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
Teacher Aide
Chicago Commons —Chicago, IL
- $20.16 - $21.43 an hour
- Full-time
- Background check
- Classroom
- Childcare
- Disability insurance
- Health insurance
Quick Apply
Head Start Lead Teacher with Professional Educator License (Type 04)
Henry Booth House —Chicago, IL
- From $47,500 a year
- Full-time
- School experience
- Classroom
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for Knowledge Learning in Chicago, IL

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Specialist, YESS Customer Experience - National Office (Remote)

YMCA of the USA -
Chicago, IL

Apply Now

Job Details

Full-time
$26.44 - $31.73 an hour
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Customer communication

Full Job Description

Overview:

The Specialist, Customer Experience serves as a key point of contact for YMCA associations, members, and staff by providing timely, accurate, and high-quality customer support through a centralized ticketing system. This role is responsible for processing a wide range of membership, childcare, and program-related transactions across multiple YMCA operating systems, ensuring data accuracy, proper documentation, and adherence to association and YESS Customer Experience policies and service level agreements.

The Specialist delivers exceptional customer service aligned with the YMCA’s core values of caring, honesty, respect, and responsibility while working independently in a remote environment and collaboratively as part of the YESS Customer Experience Team. This position requires strong attention to detail, effective communication, time management, and the ability to navigate multiple systems and workflows in a fast-paced setting. The role also includes auditing account data, performing system maintenance tasks including YMCA program data entry, escalating issues appropriately, participating in ongoing training, and supporting continuous process improvement to enhance the overall YMCA member and staff experience.

YMCA of the USA (Y-USA) embraces a remote-first working environment which means most employees work remotely from a home office within the continental United States.

Responsibilities:

Responsible for effectively responding to members, association staff, and general inquiries received in the ticketing system regarding YMCA association information, membership, childcare, and programs.
Process ticket transaction requests per department guidelines on accounts in YMCA association specific operating systems (Daxko, Core, ActiveNet, Saleforce/Traction Rec and Amilia, etc.), including but not limited to, activation, cancellation, enrollment, unenrollment, registration, upgrades, downgrades, merges, changes, discount application, discount removal, financial assistance review and approval, generating fees, processing payments, scheduling payments and processing refunds.
Assists with YMCA program entry and maintenance within association-specific operating systems.
Respond to ticket submission and other email requests, within the expected timeframe of 2 business days or less, to meet or exceed the YESS Customer Experience Team SLA (Service Level Agreement) with YMCA associations.
Complete daily, weekly or monthly audits of YMCA association data of new membership, childcare and program registrations, following audit guidelines, to ensure YMCA association accounts are accurate. Escalate issues as needed to supervisor.
Responsible for learning and following published policies and procedures for the YMCA associations served and YESS Customer Experience Team, to optimally support guests, members, program participants and association staff.

Qualifications:

Bachelor’s degree or equivalent in a relevant field such as Business, or related disciplines required.
0-2 years of experience required.
Foundational skill level
Entry-level industry knowledge and experience
Routine tasks, limited decision-making authority, follows guidelines
Primarily internal communications
Limited influence - explains facts, policies and practices related to job area
Requires supervision, leads self

Benefits:

We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off, all in a work from anywhere in the continental U.S. workplace.

Posted Salary Range: USD $26.44 - USD $31.73 /Hr.

Apply Now

Refine Your Search

Knowledge Learning jobs in Chicago, IL

Specialist, YESS Customer Experience - National Office (Remote)

Temporary External Application Readers

Enrollment Specialist (Remote - Work From Home)

Reading Tutor

Learning Specialist

PECHS Student InternStudent Worker (Ages 16 & Older)

Teacher Assistant-Printmaking (Art Department), P/T

High School Math Teacher

Assistant Director/Program Manager of ERSEA & Family Support Services

Elementary School Teacher

Early Childhood Teacher

Math Teacher - High School (SY 2026-2027)-$7,500 Sign On Bonus

Middle School Science Teacher

Bilingual Instructional Support Teacher

Classroom Support Specialist - Bilingual Cantonese

Director, Disability Employment Services

Case Analyst/Paralegal

Litigation Group Manager

Teacher Aide

Head Start Lead Teacher with Professional Educator License (Type 04)

I want to receive the latest job alert for Knowledge Learning in Chicago, IL

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected