Top 6436 Knowledge Learning Jobs in Houston, TX

Contact Center Trainer
Tailored Shared Services, LLC —Houston, TX
- $25 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Paid jury duty
Quick Apply
10d
Learning Center Secondary Resource Room Coordinator
Cypress Christian School —Houston, TX
- Full-time
- Classroom
- Teaching Certification
- English
Senior Learning & Development Professional
Devon Energy Corporation —Houston, TX
- Full-time
- 5 years
- Office
- Bachelor's degree
- Flexible schedule
Manager, Learning and Development
Norton Rose Fulbright —Houston, TX
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- Profit sharing
- Paid parental leave
Professional Learning Manager, Texas
IXL Learning —Houston, TX
- Full-time
- Remote
- School experience
- 5 years
- Bachelor of Science
Customer Service Supervisor
Equus —Houston, TX
- $66,955.20 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply
10d
Education Outreach Coordinator - Children's Learning Institute's TSR Content and Innovation
UTHealth Houston —Houston, TX
- Classroom
- 7 years
- Writing skills
- Health insurance
- Employee discount
2d
Training & Learning Specialist
DePelchin Children’s Center —Houston, TX
- Full-time
- Classroom
- Writing skills
- Research
Bookseller - PT
Barnes & Noble, Inc. —Houston, TX
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
Adjunct - Learning Frameworks
Lee College —Baytown, TX
- Part-time
- Mid-level
- Education
- Psychology
Access Specialist
University of St. Thomas —Houston, TX
- Full-time
- Experience working with individuals with disabilities
- Office
- University
Quick Apply
2d
Outdoor & Garden-Based Learning - Education Specialist
Ready to Grow Gardens —Houston, TX
- $20 - $25 an hour
- 8 hour shift
- School experience
- Classroom
- Spanish
- Paid training
- Paid sick time
Quick Apply
High School Advisory Teacher - Texas Connections Academy
Connections Academy —Houston, TX
- Full-time
- Remote
- High school
- Research
- Mid-level
2d
At Risk Specialist
Sheldon Independent School District —Houston, TX
- From $67,200 a year
- School experience
- Classroom
- High school
Substitute Teacher
Harris County Department of Education —Houston, TX
- $200 a day
- Part-time
- School experience
- Classroom
- Teaching Certification
Teacher - Adult Education
Harris County Department of Education —Houston, TX
- $30 an hour
- Part-time
- Classroom
- Computer literacy
- Teaching Certification
Director for Academic Services (Football)
University of Houston —Houston, TX
- $56,800 - $68,000 a year
- Full-time
- Mid-level
- 3 years
- University
Employment Specialist
Nomi Network —Houston, TX
- $59,000 - $64,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
Instructional Coach
BAKERRIPLEY —Houston, TX
- Full-time
- Classroom
- Mid-level
- 3 years
Specialist Professional Learning T2
Fort Bend Independent School District —Sugar Land, TX
- Microsoft Word
- School experience
- Classroom
10d

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Contact Center Trainer

Tailored Shared Services, LLC -
Houston, TX

Quick Apply

Job Details

Full-time
$25 - $28 an hour
10 days ago

Benefits

Store discount
Paid jury duty
Commuter assistance
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Adoption assistance
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Computer literacy

Full Job Description

Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is to help our customers love how they look for moments that matter. We accomplish this by providing a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service. We help fulfill this mission by providing our employees with an engaging and inclusive workplace focused on teamwork, growth and respect. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.

About the Job
We currently have an exciting opportunity for a Trainer on our Tailored Customer Solutions team. This role is responsible for training consultants who work remotely and to ensure they are equipped to deliver high-quality customer experience. In addition, this position also supports the use of AI-enabled tools for select tasks that improve efficiency, training support, and overall team effectiveness. The ideal candidate should have a training background in a retail or customer focused field. This is an office role and reports to the Manager of Employee Engagement.

Key Accountabilities

Create and facilitate new hire and ongoing developmental or department training for remote employees, utilizing current and new presentations and tools.
Develop and maintain quality working relationships by collaborating with consultants, trainers, and Contact Center employees
Conduct side-by-side coaching and call reviews to reinforce service standards, call handling, and policy compliance.
Monitor training effectiveness by tracking learner progress, quiz scores, nesting performance, and post-training readiness.
Partner with cross functional business partners to support onboarding, refresher training, and targeted upskilling initiatives.
Manage and maintain department files and training resources to keep information organized and updated as needed.
Update training materials and job aids to reflect process changes, system updates, and business priorities.
Maintain training records and attendance documentation within the LMS and other departmental systems.
Additional duties as assigned

Skills, Abilities, Experience & Qualifications

5+ years of training in a call center environment
Associate or bachelor’s degree in education, Corporate Training or related field
Tailored Brands store experience a plus
A dynamic speaker capable of captivating an audience
Excellent oral, written and interpersonal communication skills
Experience training or supporting remote employees in a virtual environment preferred
Experience utilizing Learning Management System, Docebo
Ability to prioritize and organize work-related tasks and special projects in a fast-paced environment by handling multiple tasks simultaneously
Proficient in Microsoft Office products including PowerPoint, Excel, Outlook, and Word

Work Environment, Physical & Mental Demands

Ability to sit and work at a computer keyboard for extended periods of time
Ability to stoop, kneel, bend at the waist, and reach daily
Able to lift and move up to 25 pounds occasionally
Must utilize visual acuity, speech and hearing, hand and eye coordination, and manual dexterity necessary to operate a computer and office equipment
Hours regularly 40 hours per week, from our Houston Corporate office location

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

Benefits
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com.

Work-Life Balance
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development.
Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
Holiday Early Departure | close out early the business day before a company observed holiday.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

#Supplychain

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Knowledge Learning jobs in Houston, TX

Contact Center Trainer

Learning Center Secondary Resource Room Coordinator

Senior Learning & Development Professional

Manager, Learning and Development

Professional Learning Manager, Texas

Customer Service Supervisor

Education Outreach Coordinator - Children's Learning Institute's TSR Content and Innovation

Training & Learning Specialist

Bookseller - PT

Adjunct - Learning Frameworks

Access Specialist

Outdoor & Garden-Based Learning - Education Specialist

High School Advisory Teacher - Texas Connections Academy

At Risk Specialist

Substitute Teacher

Teacher - Adult Education

Director for Academic Services (Football)

Employment Specialist

Instructional Coach

Specialist Professional Learning T2

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