Top 18403 Knowledge Management Expert For Global Leader Jobs

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Genealogist Researcher (United States Mid-South, South)

Ancestry.com -
Remote

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Job Details

Full-time
$45,156 - $61,200 a year

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Managing scientific research projects
Customer communication
Research papers
Writing skills
Coaching
Client inquiry handling
Client management
Conflict management
Research data analysis
Managing projects
Scientific reports

Full Job Description

About Ancestry:

When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.

We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- ). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.

Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.

Ancestry is seeking an experienced genealogist researcher specializing in the United States Mid-South and South, eager to contribute to the organization’s long-term success. The candidate will contribute to research projects, produce exemplary research, and must be proficient in project management. Successful genealogist researchers are flexible, detail-oriented, strong in technology, and meet industry standards for genealogical research. They consistently meet performance metrics.

What you will do …

Conduct expert genealogical research focused on the U.S. Mid-South and South regions.
Quickly assess resource accessibility by determining research feasibility, locating sources, and communicating promptly when research is not feasible.
Produce well-written research logs, reports, and regular client updates that align with company standards.
Manage 30-60 client tasks once fully onboarded and trained, defining the scope, budget, and resource requirements for each project.
Utilize superior organizational skills to ensure sessions run smoothly and delegate work to the most suitable researchers.
Exercise sound judgment to ensure deliverables meet company, industry, and client quality standards, satisfy session budgets, and maintain client satisfaction—even if project goals are not met.
Maintain an average of 6 billable hours per day and fulfill annual billable hour targets.
Provide and receive constructive feedback effectively.
Collaborate closely with Research Managers throughout each session to ensure project success.
Assist Research Managers in setting clear expectations with clients, updating clients every 4-6 weeks, and promptly addressing concerns or questions from clients and staff.

Who you are …

Minimum of 5 years’ professional genealogical research experience.
Bachelor’s or master’s degree in History, English, or comparable experience.
Specialized expertise in U.S. genealogical research with a focus on Mid-South and Southern states.
Proficient in applying DNA test results to genealogical research problems.
Advanced knowledge of brick wall research methodologies and evidence analysis.
Skilled in managing multiple projects simultaneously.
Experienced in creating research logs/journals, citations, abstracts including analysis, writing narrative reports, drafting research plans, and conducting research within budget.
Experienced in client communication, expectation setting, and conflict resolution.
Comfortable working collaboratively and providing feedback and coaching to team members.

Why Ancestry?

Join a dedicated team working to connect millions of people with their past and enrich their futures. At Ancestry, you will play a role in pioneering legal solutions that shape the consumer genomics industry. Your contributions will help foster and protect our workforce that is dedicated to helping our customers tell their own stories, while supporting a brand recognized and trusted around the world. We offer a collaborative workplace, competitive compensation, and the opportunity to make a meaningful difference.

Compensation

Ancestry values pay transparency and equity. As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, we are pleased to share the base salary range for this position:$45,156 - $61,200 with eligibility for bonus, and comprehensive benefits including health, dental, and vision. Actual salary will depend on location and experience. We will provide detailed compensation data for a specific location during the recruiting process.

*Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23).

Additional Information:

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.

All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.

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Knowledge Management Expert For Global Leader jobs

Genealogist Researcher (United States Mid-South, South)

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