General Information
Publication for
Partner
Partner Name
UNICEF United Nations Children's Fund
Position Title
Knowledge Management Analyst
Job Category
Knowledge Management
Duty Station(s)
Home based
Seniority Level
Associate
ICS Level
ICS 08
Contract Type
ICA - LICA - Specialist - Regular
Contract Level
LICA 8
Posting Start Date
06-Jul-2026
Posting End Date
19-Jul-2026
Duration
1 year, renewable subject to funding availability, satisfactory performance, and continued business needs
Job Highlight
The position serves as a Knowledge Management Analyst supporting how UNICEF develops, connects and uses knowledge to advance safe, secure and rights respecting digital ecosystems for children.
This is not a traditional training or content delivery role. The position contributes to a dynamic and evolving portfolio that spans information security awareness, knowledge management, research, advocacy and partnerships, supporting the translation of complex technical and policy concepts into practical tools, learning experiences, and strategic narratives that can drive action across UNICEF and with external partners.
Working under the guidance of the Knowledge Management Officer, the role supports the design, development and scaling of knowledge and engagement initiatives, including learning programmes, behavior change campaigns, research outputs, knowledge products and external engagement materials. The position requires the ability to move across different types of work, from developing learning content and analyzing data, to supporting advocacy messaging, drafting briefs, and contributing to research and thought leadership.
This position is best suited to a candidate who is:
Curious and intellectually agile, with a strong interest in learning new topics and connecting ideas across disciplines
Proactive and self-driven, able to take initiative and move work forward enthusiastically
Comfortable with complexity, able to manage multiple workstreams, shifting priorities, and evolving requirements
Strong in both thinking and doing, combining analytical skills with the ability to produce high-quality outputs
Creative and solution-oriented, willing to experiment with new approaches to learning, communication and knowledge sharing
The role offers the opportunity to contribute to cutting-edge work at the intersection of digital transformation and child rights, working with a diverse set of stakeholders across UNICEF, governments, and international partners. It is designed for someone who is motivated by impact, open to continuous learning, and ready to collaborate in an interdisciplinary environment.
About the Region
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The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.
About the Country/Multi-Country Office
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As part of the Global Portfolios Office, UNOPS Geneva provides comprehensive solutions in secretariat hosting, operational support, and fund management. We manage global programmes, including the Water, Environment and Climate (WEC) Portfolio, offering project management, procurement, HR, and financial services. Geneva hosts the secretariats of eight global partnerships focused on health (RBM, Stop TB, ATscale), nutrition (SUN), water/sanitation (SHF), humanitarian leadership (GELI), urban development (Cities Alliance), and disaster displacement (PDD). We also provide fund management for EIF and UN Water, and operational support to Geneva-based partners like the Global Fund and UNHCR.
Job Specific Context
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UNOPS Geneva Office is providing support to a wide range of portfolios, including UNEP, UNICEF, UNHCR, and other partners.
This position is a Partner Personnel role. The selected candidate will be hired by UNOPS under its rules and regulations and will be engaged as UN Partner Personnel for UNICEF - Digital Impact Division and will operate under the effective management and supervision of UNICEF.
UNOPS is supporting UNICEF-DID as a UN Partner and acting on its behalf to provide recruitment and administrative support for this position.
About UNICEF Digital Impact Division (DID)
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
UNICEF’s Digital Impact Division (DID) builds and operates UNICEF’s digital foundations, including modern enterprise platforms, digital products, infrastructure and AI capabilities, and sets the digital guardrails that keep them secure and resilient through cybersecurity and risk-informed security, while partnering with programme teams, country offices and governments to responsibly scale digital solutions, including digital inclusion initiatives such as Giga and the adoption of AI, digital public infrastructure and digital public goods, to strengthen national systems and accelerate results for children, including in emergencies.
UNICEF’s Digital Guardrails (DG) strategy aims at establishing robust safeguards to protect children, data, and digital ecosystems, embedding mission driven, risk informed approaches to cybersecurity, information governance, and digital trust and safety. It supports UNICEF, governments and partners to proactively mitigate technology-related risks to children while ensuring safe, inclusive, and trusted digital environments.
Through risk informed governance, cybersecurity readiness, and right-based data and AI practices, the Digital Guardrails function strengthens resilience across UNICEF operations and extends support to governments and partners. As a core element of the Digital Impact Strategy 2026–2029, it ensures that digital transformation delivers impact without compromising safety, accountability, or trust—so children can thrive in an inclusive and secure digital world.
Role Purpose
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Under the guidance of the Digital Impact Division, the Knowledge Management Analyst supports the development and delivery of integrated knowledge and learning solutions that underpin UNICEF’s Digital Guardrails agenda.
The role contributes to:
strengthening information security awareness and behavior change within UNICEF
shaping evidence-based advocacy and communication on digital risks and safeguards
supporting research and knowledge generation on cybersecurity, data governance and child rights
enabling collaboration with internal teams and external partners
The position plays a key role in connecting learning, research, and advocacy outputs, ensuring that knowledge is translated into practical tools, campaigns, and actionable insights for UNICEF staff, partners, and wider audiences.
Functions / Key Results Expected
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Learning and Awareness
Design, deliver and continuously improve information security awareness and digital guardrails learning initiatives (mandatory and targeted), including multilingual roll-out
Support innovative and immersive learning approaches that drive behavior change across diverse audiences
Knowledge Products and Communications
Develop high-quality knowledge products such as guidance materials, briefs, toolkits, and communication assets
Translate technical concepts into clear, accessible and engaging content tailored to different audiences
Advocacy and Partnerships
Contribute to advocacy initiatives by developing messaging, supporting campaigns, and preparing materials for events and external engagement
Support collaboration with partners, including UN agencies, governments, and technical stakeholders, by preparing inputs, briefs, and knowledge resources
Research and Insight Generation
Support research activities including literature reviews, synthesis of findings, and drafting of analytical outputs
Contribute to the development of evidence-based narratives on digital risks, safeguards, and impacts on children
Data, Monitoring and Learning
Support tracking and analysis of programme data (e.g. training completion, campaign engagement, simulations)
Contribute to dashboards and reporting that inform programme improvement and strategic decision-making
Monitoring and Progress Controls
Item
Outputs/Deliverables
Month/Year
1
Delivery and iterative improvement of learning and awareness initiatives (mandatory training, phishing simulations, Information Security Awareness bulletins)
Quarterly
2
Development of knowledge products, communication assets, and advocacy materials (guidance, briefs, toolkits, campaigns content)
Quarterly
3
Contributions to research outputs, including literature reviews, synthesis of findings, and analytical briefs
Ongoing
4
Support to partnerships and external engagement (briefs, inputs, advocacy messaging, event materials)
Ongoing
5
Data tracking, dashboards and reporting to support programme improvement
Quarterly
Skills
Analytical Skills, Business Intelligence, Instructional Design, Technical Writing
Competencies
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Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Education Requirements
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Required
A first university degree in a relevant field such as information management, digital studies, computer science, international development, human rights, or a related discipline is required.
An advanced university degree (Master’s level or equivalent) in a related field is highly desirable.
Experience Requirements
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Required:
A minimum of two (2) years of relevant professional experience is required. Candidates should demonstrate:
Exposure (academic or practical) to one or more of the following areas: cybersecurity, data governance, digital policy, or human/child rights in digital environments.
Proven ability to analyze and visualize data, synthesize complex information and communicate it clearly, through academic work, research, or professional experience.
Experience (academic or professional) contributing to knowledge products, research, learning content, or communication materials with strong attention to detail.
Desired:
Demonstrated ability to learn quickly and conduct interdisciplinary work, with strong proactivity, intellectual curiosity, and proven or emerging mastery of AI tools for research and/or prototyping purposes.
Experience supporting or contributing to research activities, including literature reviews and data analysis outputs.
Experience with learning, content development, or digital communication tools (e.g. e-learning platforms, visual content tools).
Language Requirements
Language Proficiency Level Requirement
English Fluent Required
Additional Information
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UNOPS does not accept unsolicited resumes.
UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.
UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
Terms and Conditions
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
For more details about the contract types, please click here.
All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
.justified-content { text-align: justify !important; } Please note that UNOPS does not accept unsolicited resumes. Applications received after the closing date will not be considered. Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation. Terms and Conditions For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
