Top 31635 Lead Analyst Operations Jobs

Operations and Logistics Data Analyst
Comfrt —Remote
- Full-time
- Mid-level
- 3 years
- SQL
- Health insurance
- Paid time off
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Respiratory Therapist Lead
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Lead Operator Assembly - Coat 2nd Shift
Exential —Colchester, VT
- Full-time
- Microsoft Excel
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- High school diploma or GED
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Confidential —Hialeah, FL
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- Full-time
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- 3 years
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Capital Credit Union —Sturgeon Bay, WI
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5d
Lead Multi-Modality Imaging Technologist, CT & X-Ray Lynn Women's Institute, $25,000 Bonus
Baptist Health South Florida —Boca Raton, FL
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Imaging Healthcare Specialists, LLC —San Diego, CA
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- 5 years
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- Health insurance
Board Certified Behavior Analyst (BCBA) - Center Based After School Program
Verbal Beginnings —Columbia, MD
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SYSTEM West Virginia University Health System —Morgantown, WV
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Lead CNA
Home Helpers Home Care —American Fork, UT
- $17 - $19 an hour
- 8 hour shift
- Background check
- 18 years or older
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Lead Board Certified Behavior Analyst (BCBA)- Center Based
Kadiant —Gainesville, GA
- From $95,000 a year
- Full-time
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2d
Lead Aid Caregiver - CNA/Assistant Manager
Tranquility Manor LLC —Palmer, AK
- $21 - $24 an hour
- Full-time
- Background check
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- In-person
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Bilingual Medical Team Lead (CMA, LPN or RN)
Grand Peaks —Idaho Falls, ID
- Overtime
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Lead Board Certified Behavior Analyst (BCBA)- Center Based
Kadiant —Duluth, GA
- From $95,000 a year
- Full-time
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2d
Lead Property Manager
FME Real Estate & Property Management —Edgewood, WA
- $60,000 - $90,000 a year
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Dock and Door Division Lead
Confidential —Pennsauken, NJ
- $90,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Paid holidays
- Health insurance
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Second Shift Lead Maintenance Mechanic
Sadoff Iron & Metal —Fond du Lac, WI
- Monday to Friday
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- Mid-level
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Operations and Logistics Data Analyst

Comfrt
Remote

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Paid time off
401(k) 5% Match
401(k) matching

Qualifications

Data model design
Dashboard development
Data visualization software proficiency
Data Integration (Data management)
Automation
Data modeling projects
Business intelligence report generation
SQL
Database software proficiency

Full Job Description

About Us
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

Role Overview

The Operations & Logistics Data Analyst is the data backbone of Comfrt's operational engine, responsible for building, maintaining, and evolving the reporting infrastructure that drives decision making across CX, US Operations, International Operations, and Logistics. This role translates raw data from our 3PL partners, carriers, and internal systems into clear, actionable insights that enable leadership to identify inefficiencies, reduce cost to serve, and optimize performance across every fulfillment touchpoint. By ensuring operational metrics are accurate, accessible, and connected to business outcomes, this role plays a critical part in Comfrt's ability to scale with speed and precision.

Key Responsibilities

Dashboard Development & Reporting: Build, automate and maintain dashboards across CX performance, domestic and international operations, logistics, and fulfillment cost performance. Develop and automate core reporting.
Operations & Logistics Analytics:
- Analyze fulfillment performance data across 3PLs (Flexport, Passport Global) and carriers to identify cost, efficiency, and quality trends for Supply Chain analytics.
- Identify emerging operational issues through data before they escalate - proactively flag risks to leadership
- Monitor inbound supply chain metrics (PO receipt accuracy, vendor performance etc) and support the build out of the cost to serve model, connecting CX, fulfillment, returns, and shipping costs
Data Integrity & Process Improvement:
- Own the quality, accuracy, and consistency of all operational data across reporting systems. Identify gaps in data collection or reporting infrastructure and propose scalable solutions
- Partner with Data Engineering to evolve the overall data architecture as the business scales into new markets and 3PL relationships
CX & Customer Impact Reporting:
- Build and maintain dashboards for Customer Experience business function covering ticket volume, SLA performance, contact drivers, agent productivity etc
- Partner with BI and Customer Data Analysts to develop LTV and retention reporting that connects CX resolution quality to repeat purchase rate and customer lifetime value
- Support conversation intelligence initiatives with Siena to auto cluster ticket themes and surface sentiment trends
- Build predictive models to forecast ticket volume, return rates, and backlog risk based on order volume, promotions, and product launches

Technical Requirements

SQL and BI Tools: Strong proficiency in SQL and building reports in BI tools to automate existing manual processes (Looker, PowerBI, Tableau. Experience with Looker and LookML is a bonus
Advanced Excel: Advanced Excel and/or Google Sheets skills, including pivot tables, complex formulas, and data modeling
Data Feeds and Pipelines: Experience working with 3PL data feeds, WMS systems, or logistics platforms (Flexport, Passport, or similar a plus), and automating manual processes
CX Platforms: Familiarity with CX platforms such as Gorgias or Zendesk is a plus.

Qualifications

3-5+ years of experience in data analytics, business intelligence, or operations reporting, preferably in ecommerce, retail, or logistics
Strong understanding of ecommerce fulfillment operations including inbound, outbound, returns, and carrier performance.
Familiarity with CX platforms such as Gorgias or Zendesk is a plus
Exceptional ability to tell an easily digestible story from complex analysis and datasets
Curious and proactive with an analytical mindset. This candidate does further than reporting - they want to know “why” and how to apply their findings to the business.
Self-starter who can manage multiple priorities and deadlines without heavy oversight

Why Join Comfrt?

Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
Work in a supportive, creative environment where your ideas and growth are valued.
Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

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Refine Your Search

Lead Analyst Operations jobs

Operations and Logistics Data Analyst

Respiratory Therapist Lead

Board Certified Behavior Analyst-Clinical Coordinator

Lead Operator Assembly - Coat 2nd Shift

Lead Pharmacist (Operations Leader)

Lead Teller

Orthodontic Assistant Team Lead

Lead Multi-Modality Imaging Technologist, CT & X-Ray Lynn Women's Institute, $25,000 Bonus

Mammography Lead Technologist - $2,500 Sign-on bonus

Board Certified Behavior Analyst (BCBA) - Center Based After School Program

Pharmacy Analyst - Business Optimization Strategist

Lead Preschool Teacher

Lead CNA

Lead Board Certified Behavior Analyst (BCBA)- Center Based

Lead Aid Caregiver - CNA/Assistant Manager

Bilingual Medical Team Lead (CMA, LPN or RN)

Lead Board Certified Behavior Analyst (BCBA)- Center Based

Lead Property Manager

Dock and Door Division Lead

Second Shift Lead Maintenance Mechanic

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About Us
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

Role Overview

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About Us Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. Role Overview

Qualifications

About Us
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

Role Overview