Top 1195 Lead Operator Jobs

Lead Remote Operator (Remote)
Iris Mechanical —Remote
- $1,200 - $1,600 a month
- Full-time
- Remote
- English
- Mid-level
- 2 years
Quick Apply
11d
Equipment Operator - Lead Equipment Operator
Maryland Environmental Service —Derwood, MD
- $45,666.23 - $75,978.12 a year
- Full-time
- Heavy equipment operation
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Lead Excavator Operator- Pipe
GHC —Nashville, TN
- Overtime
- Background check
- Construction site
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Lead Excavator Operator
Sunset Valley Construction, LLC —Ellington, CT
- $50 - $55 an hour
- Overtime
- Construction site
- Mid-level
- CDL
- Dental insurance
- Vision insurance
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Senior Equipment Operator - Lead Equipment Operator
Maryland Environmental Service —Baltimore, MD
- $50,233.92 - $75,978.12 a year
- Weekends as needed
- Background check
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
UTILITY OPERATOR LEAD
City of Santa Fe —Santa Fe, NM
- $32.94 - $47.76 an hour
- Mid-level
Lead Plant Operator
Noble Environmental Specialty Services —Davidsville, PA
- Full-time
- Schematics
- Hazmat Endorsement
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Equipment Operator Lead Man
CALLAHAN & MONTALTO SITE CONSTRUCTION —Holden, MA
- Call employer
- Construction site
- Mid-level
Transmission System Operator - Jr/Operator/Lead
Evergy —Kansas City, MO
- $93,400 - $148,500 a year
- Overtime
- Mid-level
- Office
- 3 years
Lead Warehouse Operator 1
Quanta Manufacturing Nashville —La Vergne, TN
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Lead Machine Operator
Amcor —Hanover, MD
- $24 - $27 an hour
- Full-time
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Operator – Lead Trackhoe/Excavator and 318 Trackhoe/Excavator – Utility/Pipe Crew
David H. Martin Excavating —Chambersburg, PA
- Construction site
- Mid-level
- Power tools
Lead Operator - 2nd Shift
Saint Gobain —Chicago, IL
- $27.25 an hour
- 8 hour shift
- Writing skills
- Laboratory experience
- English
- Wellness program
- AD&D insurance
Quick Apply
LEAD Die Cutting Operator - 3rd Shift
Autajon —Corona, CA
- $28 - $32 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Quick Apply
New Patient Lead Operator
Borinquen Health Care Center —Miami, FL
- Full-time
- Microsoft Word
- Spanish
- Management
- Paid holidays
- Disability insurance
Quick Apply
Lead Warehouse Operator 2
Quanta Manufacturing Nashville —La Vergne, TN
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Lead Offset Press Operator
Smurfit Westrock —Woodridge, IL
- Full-time
- 5 years
- Computer literacy
- Ability to sit for extended periods
Lead Operator - Wastewater
City of Palm Bay —Palm Bay, FL
- $61,722 - $101,843 a year
- Weekends as needed
- Clean driving record
- High school diploma or GED
- Driver's License
Operator-In-Training - Senior Lead Operator
Maryland Environmental Service —Sykesville, MD
- $39,748.80 - $83,575.93 a year
- Weekends as needed
- Background check
- Basic math
- High school diploma or GED
- Paid holidays
- Disability insurance
Pre-Assembly Lead Operator 3nd Shift
STOW Group —Adairsville, GA
- Full-time
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply

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Lead Remote Operator (Remote)

Iris Mechanical
Remote

Quick Apply

Job Details

Full-time
$1,200 - $1,600 a month
11 days ago

Qualifications

Google Sheets
Customer relationship building
Phone communication
AI tools proficiency
Slack
English
Managing clients in a customer support role
Client database systems
Customer engagement
Productivity software
Gmail
Customer information system software
Technical Proficiency
Client interaction via phone calls

Full Job Description

About Iris Mechanical

Iris Mechanical is a growing home services company based in Silicon Valley, California. We provide professional HVAC, electrical, and home electrification services for homeowners with a customer-first approach.

We are looking for a Lead Remote Operator to be the first point of contact for our customers. This person will respond to incoming leads, understand customer needs, maintain accurate information in our systems, and convert qualified opportunities into scheduled appointments.

This role is ideal for someone organized, detail-oriented, confident in communication, and able to provide an excellent customer experience while managing multiple conversations and tasks.

Key Responsibilities

Customer Communication

- Respond quickly and professionally to customer inquiries through phone calls, emails, text messages, website inquiries, Google leads, Yelp, and Thumbtack.

- Communicate with homeowners in a friendly, confident, and professional manner.

- Answer initial customer questions and guide customers through the next steps.

- Build trust with customers from the first interaction.

Lead Qualification & Appointment Scheduling

- Qualify incoming leads and identify customer needs.

- Gather and document important customer information: name, phone number, address, service request, urgency, and project details.

- Schedule service appointments, maintenance appointments, and estimates.

- Prioritize urgent requests and high-value opportunities.

- Follow up with customers to ensure no qualified lead is missed.

CRM & Team Coordination

- Maintain accurate and organized customer records in CRM systems.

- Document all customer interactions, updates, and follow-up actions.

- Manage daily communication queues and open tasks.

- Coordinate with sales representatives and field technicians.

- Help improve customer experience and internal communication processes.

Minimum Requirements

Communication Skills

- Fluent English (C1 level or equivalent).

- Excellent verbal communication skills.

- Clear, professional, and confident phone communication.

- Friendly and positive communication style.

- Strong written English with proper grammar and spelling.

- Ability to build trust quickly with U.S.-based customers.

Experience

- 2+ years of experience in customer service, customer success, appointment setting, dispatching, sales support, or call center operations.

- Experience managing multiple customer conversations and tasks simultaneously.

- Experience working with CRM systems.

Technical Skills

- Comfortable working with Gmail, Google Workspace, Slack, and Google Sheets/spreadsheets.

- Experience with CRM and field service platforms is preferred: ServiceTitan, FieldPulse, Housecall Pro, GoHighLevel, HubSpot, Pipedrive, or similar systems.

- Comfortable using AI tools such as ChatGPT and Claude in daily work.

- Able to quickly learn new software and workflows independently.

Preferred Qualifications

- Experience working with U.S.-based customers.

- Experience in home services such as HVAC, plumbing, electrical, roofing, or construction.

- Experience with scheduling, dispatching, or service coordination.

- Understanding of U.S. customer service standards.

What Success Looks Like

A successful Lead Remote Operator will:

- Respond quickly to new customer inquiries.

- Convert qualified leads into scheduled appointments.

- Maintain accurate and organized CRM records.

- Provide an excellent customer experience.

- Ensure consistent customer follow-up.

- Identify opportunities to improve company processes.

Position Details

Position: Lead Remote Operator

Location: Remote

Employment Type: Full-time

Schedule: 40 hours/week

Working Hours: Pacific Time (California business hours)

Compensation: $1,200–$1,600/month based on experience and interview performance.

Additional opportunities:

- Performance-based salary reviews.

- Growth opportunities within the company.

Job Type: Full-time

Pay: $1,200.00 - $1,600.00 per month

Work Location: Remote

Quick Apply

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