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L&D Specialist - Digital Learning, Design and Development

Chimes International LTD -
Baltimore, MD

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Job Details

Full-time
$70,000 a year

Benefits

403(b) matching
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
403(b)
Life insurance
Referral program

Qualifications

Stakeholder engagement
Microsoft Excel
Video tutorial instructional content development
Microsoft Outlook
SCORM
Monitoring compliance data
Educational videography
Articulate Storyline
Content writing
Online learning activities
Zoom
Performance Reporting
Student performance data analysis
Metrics Reporting
Mid-level
Leadership training instructional design
Multimedia demonstrations (training delivery method)
Leadership development
Needs assessment for curriculum design
Online learning curriculum development
Schedule management
Expense reports
Technology management experience
Continuous improvement
Industry trends
Customer support ticket management
Instructor-led training (training delivery method)
Educational program scheduling
Voiceover projects
Training outcomes evaluation for professional development

Full Job Description

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Salary: $70,000

Primary Function(s):

Training Design & Development

Conduct comprehensive training needs assessments to identify skill gaps and performance improvement opportunities.

Design and develop customized learning solutions, including eLearning modules using Articulate (Storyline and/or Rise), instructor-led training, blended learning programs, job aids, workshops, booklets, presentations, flyers, and multimedia materials.

Demonstrate proficiency and comfort developing interactive, scenario-based, and compliance-focused eLearning experiences using Articulate or other instructional and video technologies, such as Captivate, CreateStudio, Synthesia, Vyond, Camtasia, Canva, and Capcut.

Assist in the identification and creation of new training programs based on needs assessments. Developing teaching aids such as handbooks, visual aids, tutorials, demonstration models, and reference materials.

Update and enhance existing course content, agendas, manuals, and materials to ensure accuracy, relevance, and engagement.

Develop and facilitate train-the-trainer programs for the Learning & Development team and organizational trainers.

Facilitate professional development training sessions to strengthen leadership and workforce capability, such as effective workplace communication and writing, professionalism, DiSC Workplace, DiSC WorkSmart, and DiSC Management.

Develop and lead extensive workshops on the UKG Learning Management System (LMS), manager functions in UKG, the time and attendance system, reporting functions, completing expense reports in Concur, Microsoft Office products, including Word, PowerPoint, Excel, Teams, and Outlook, and additional programs as needed by the organization.

Perform professional voiceover work and live training recordings to support asynchronous and on-demand learning initiatives.

Edit training videos and produce high-quality multimedia learning content.

Training Delivery & Facilitation

Deliver engaging, effective training sessions in-person and virtually via Zoom and Microsoft Teams.

Conduct professional development workshops and other training workshops across all employee levels, including management development workshops.

Host online office hours to provide follow-up support and reinforce learning application for the whole organization.

Travel to various subsidiaries as needed to instruct or support training initiatives.

Learning Technology & LMS Administration

Manage and maintain the Learning Management System (LMS), including course creation, uploading Articulate-published content (SCORM/xAPI), attendance tracking, roster management, and timely reporting.

Manage and facilitate reporting from both the UKG LMS and Relias, ensuring accurate compliance tracking, completion monitoring, and executive-ready reporting.

Extract, analyze, and distribute training data to measure impact, identify trends, and support operational decision-making.

Provide organization-wide technical support related to the LMS learning technologies, basic technical troubleshooting, and the time and attendance system.

Manage the L&D HelpDesk, including answering and resolving tickets efficiently, coding and modifying pages as needed, reprogramming configurable fields, and monitoring functionality.

Ensure scheduling and delivery of mandatory training courses.

Evaluation & Continuous Improvement

Measure training effectiveness through structured learning evaluation methods and performance metrics.

Provide data-driven recommendations for continuous improvement.

Stay current with industry trends, emerging technologies, instructional design strategies, and best practices in Learning & Development and eLearning development.

Maintain deep knowledge of organizational programs, services, and employee skill requirements to proactively support performance improvement.

Collaboration & Organizational Support

Collaborate with stakeholders to ensure training initiatives align with organizational goals and objectives.

Communicate effectively with leadership, trainers, site management, and team members to ensure learning needs are met.

Assist the Learning & Development Director in completing strategic priorities and ensuring compliance with departmental and subsidiary standards.

Assume additional duties as needed to support teamwork and departmental effectiveness. Exemplify and uphold the core values of Chimes by integrating them into all training design, facilitation, and collaboration with others across the organization.

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

Competitive Pay
Medical, Dental, and Vision Insurance
Tuition Reimbursement options
Flexible Spending Accounts (Health, Dependent, and Transportation)
Life Insurance
Disability Insurance
Paid Time Off
403(b) with Employer Match
Employee Recognition Programs
Employee Referral Bonus opportunities
Discounts through “Tickets at Work”
And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

Learning Design Specialist jobs

L&D Specialist - Digital Learning, Design and Development

Instructional System Design Specialist / Senior Instructional Designer

Learning Design Specialist

Learning & Development Specialist

Generative AI Design Specialist

Course Design Support Specialist

Senior Learning & Development (L&D) Specialist

Curriculum Specialist

Literacy Product Specialist

Professional Learning Community Facilitator

Training Specialist

AI Learning Specialist

K -12 Instructional Design and Development Specialist

Cognitive Rehab Specialist

Training Specialist I

CAD/CAM Specialist

Growth Enablement and Launch Specialist

AutoCAD Specialist

Special Education Teacher / Education Specialist - Mild/Mod - Middle School (26-27)

Technical Training and Curriculum Specialist

I want to receive the latest job alert for Learning Design Specialist

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