Top 1288 Lender Support Representative Jobs

Sales Representative
Hills View Homes Inc. —Rapid City, SD
- $75,000 - $250,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Health insurance
- 401(k)
Quick Apply
Sales Representative
CrossCountry Mortgage, LLC. —Cleveland, OH
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Entry Level Loan Officer Associate
DigitalHire —Cleveland, OH
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DigitalHire —Cincinnati, OH
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Customer Care Representative
Assurant —Arizona
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Customer Service Representative (Remote)
Village Capital & Investment —Draper, UT
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Customer Service Representative
Stewart Title Guaranty Company —Schenectady, NY
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- Online Application
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Banking Services Representative II - Remote
Radian —Pennsylvania
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Built Technologies —Nashville, TN
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Manager, Collections & Recoveries
Forbright Bank —Remote
- $50 an hour
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- 5 years
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Customer Service Representative I (Informative Research)
Stewart Title Guaranty Company —Irving, TX
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Associate Software Test Engineer - Quality Operations
RunBuggy OMI Inc. —Tempe, AZ
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- Computer science
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14d
Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
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Call Center Representative - Debt Counselor 2452 031326
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
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Customer Service Representative
Scuba Now, NasOut, ComputerSoft —Wilmington, NC
- $18 an hour
- Full-time
- Computer literacy
- Office
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Lender Services Representative - National General
National General —Phoenix, AZ
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Foreclosure - Specialist [IL]
Padgett Law Group —Illinois
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Sr Debt Counselor / Collection Representative Hybrid 2458 121825
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $23 - $26 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- English
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Call Center Representative - Debt Counselor Hybrid 2457 121725
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- English
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Customer Service Associate
CrossCountry Mortgage —Hoboken, NJ
- $60,000 - $80,000 a year
- High school diploma or GED
- Communication skills
- Entry level
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Sales Representative

Hills View Homes Inc.
Rapid City, SD

Quick Apply

Job Details

Full-time
$75,000 - $250,000 a year

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

CRM software
Customer communication
Sales
Customer service
English
Analysis skills
Driver's License
Bachelor's degree
Retail math
Construction experience
Negotiation

Full Job Description

Job Description: Sales Representative
___________________________________________________________________________

COMPANY MISSION STATEMENT:

We are the best homebuilding company in America.

We sell our homes with enthusiasm,

energy for our jobs, and respect for our customers.

As a company, we seek to add value:

(1) To our customers, by providing them

with a superior product, an exceptional customer experience, and a favorable price

(2) To our employees, by providing them with

employment, which encourages personal growth

and pride, at favorable compensation

(3) To our communities, by providing taxes,

charitable contributions and community support.

___________________________________________________________________________

JOB POSITION: Sales Representative

CLASSIFICATION: Exempt

The Sales Representative sells home at established prices and accomplishes goals established by the Director of Sales and/or Area Sales Manager. Identifies buyer’s needs and provides exceptional customer service in order to achieve a high level of customer satisfaction.

As a leader in this organization, it is imperative that the Sales Representative maintain a mindset of continual improvement and work diligently to foster a culture of continual improvement within your team, your department and the company.

___________________________________________________________________________

Reporting: The Sales Representative will report to the Sales Manager.

______________________________________________________________________________________________________________________________________________________

AUTHORITY: The following are granted to the Sales Representative

Exercise the responsibilities and perform the duties of this position within the guidelines of the company’s Employee and Operations Manuals
To enter into contracts with buyers to buy a home constructed by View Homes

__________________________________________________________________________

RESPONSIBILITIES: The following are upheld by the Sales Representative:

Role Model and live the Company’s Values and Behaviors. Know the Company’s Vision, Mission, and Objectives and continually communicate and reinforce these to Team Members.
Adhering to the codes of the company’s Employee Manual
Conduct business and represent View Homes in a professional manner
Maintain professional personal appearance
Maintain a constructive, pleasant and enthusiastic work environment
Self-evaluate performance and sales objectives
Adhere to written Standard Operating Procedures and department operating guidelines for all aspects of this position
Use and submit all forms and reports in a complete, accurate and timely manner
Facilitate communication and unrestricted flow of information throughout department and between other related departments
Establish goals within company and department guidelines in order to meet or exceed company’s annual goals
Sales, approvals and closings
Days from Contract to close
Personal ratios
Customer service satisfaction
Foster, encourage, and reward a fun, positive, successful values-based culture!

___________________________________________________________________________

PRINCIPAL DUTIES:

The following duties are performed by the Sales Representative:

Maintain accurate files of buyers, prospects and properties
Keep sales data current at all time such as pricing, floor plans, elevations, options, features, products and memos
Update prospects in CRM every day
Maintain models and sales offices in excellent appearance by maintaining clean, organized and properly merchandized according to Standard Operating Procedures.
Maintain model park, spec homes and subdivision in excellent appearance
Evaluate condition of models, sales office and model park appearance on a weekly basis and request repairs and maintenance as needed
Ensure that all community signage is clear, visible and in good condition
Install available and sold signs as established by Area Sales Manager and Director of Sales
Evaluate condition of homes under construction in order to:
Anticipate buyers’ construction and spec concerns
Facilitate sales of spec homes
Ensure homes are ready for orientation
Follow up with buyer’s concerns at orientation
Ensure homes are in excellent condition for closing
Coordinate effectively with Construction and Closing departments during construction of all homes
Sales Representative is responsible for maintaining the following personal marketing items:
Maintain a current and complete market and competition analysis of community and report to Area Sales Manager and Director of Sales monthly. Include competitors pricing, availability, floor plans, features, product, quality, special discounts, promotions and events
Generate buyer referrals
Survey all traffic at sales office accurately by collecting registration cards
Have complete knowledge of community’s demographics such as schools, shopping, parks, churches, accessibility, events, etc.
Establish Realtor program in order to facilitate good working relations and establish expectations
Have professional working relationships with lenders and clarify expectations for each other
Have complete knowledge of loan products available to buyers.
Organize community events such as luncheons in order to improve relations and customer service with clients and prospects
Sales Representative is to evaluate community needs in order to:
Move inventory homes
Address construction issues
Adjust as market changes
Follow up in a timely manner as established by Director of Sales:
Every Buyer Every Week (EBEW)
Buyers on contract, with construction progress, loan needs, community updates, answers to customers concerns
Monthly:
New leads/prospects, with community developments, availability, new programs or products
Referrals
Manage buyers effectively throughout their home buying experience from initial contact, through construction of home and past closing
Fill out complete registration card at initial contact
Enter all customers’ registration card info into sales CRM daily.
Establish realistic expectations with buyers and prospects
Through a professional sales presentation demonstrate homes, features and benefits of homes, policies and procedures and company bio
Interview buyers in order to identify their needs, wants, desires and concerns
Explain preferred lender benefits and address buyers concerns over process
Assist buyer with loan process by explaining process, helping them prepare needed documents, arranging loan application date and giving buyer contact names and numbers
Follow up weekly with buyers on loan needs and buyers’ concerns
Explain purchase agreement and all addendums clearly
Fill out purchase agreement and all related addendums and forms completely, accurately and clearly
Collect earnest monies required and option deposits and issue buyer a receipt for their earnest money
Attend all training sessions and seminars as directed by Director of Sales
Attend community, sales and company meetings as established by Director of Sales
Arrive and open models and sales offices on time and as directed by Director of Sales
Maintain confidentiality on all corporate subjects and information
Perform any other duties deemed necessary by Director of Sales

___________________________________________________________________________

PERFORMANCE REQUIREMENTS:

The following are required of the Sales Representative:

Meet or exceed sales, closing and customer satisfaction goals as set by Director of Sales, monthly, quarterly and annually
Arrive and open models and sales offices as established by Director of Sales
Maintain sales offices and models open as established by Director of Sales
Reports and forms are filled out accurately and on time
Personal appearance must be professional
Appearance of models and sales office must always be clean and properly merchandized
Excellent, professional customer service to all our clients is mandatory

___________________________________________________________________________

MINIMUM QUALIFICATIONS:

The following are expected of the Sales Representative:

EXPERIENCE: Minimum one-year experience in a home sales environment or related field.

EDUCATION: High school diploma or equivalent.

EEO/OSHA/ADA: Able to manipulate and use CRT/screens, keyboards, mouse/pointing devices, etc., associated with contemporary computers. Able to sit or stand for extended periods of time.

Job Type: Full-time

Pay: $75,000.00 - $250,000.00 per year

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off

Application Question(s):

what does exemplary customer service mean to you? give an example of the most challenging time you have had to model this in a less then ideal situation? what was the situation and how did you handle it?

Experience:

Customer service: 2 years (Required)
Sales: 1 year (Preferred)
real estate: 1 year (Preferred)
Construction: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

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