Role description
High Level Role Description
Provide L2-L3 operational support for global Manufacturing Execution System MES infrastructure operating within OTcontrolled environments across North American and Global manufacturing sites
This role is responsible for ensuring availability performance patching backuprestore and disaster recovery of MES platform services while operating under strict ITOT separation cybersecurity and production uptime constraints
This position is not equivalent to a traditional manufacturing IT server administrator MES environments directly support production execution quality traceability and regulatory compliance Failures misconfigurations or delayed response can result in production stoppage safety risk or significant financial impact
Hard Skills
- Advanced Windows and Linux server administration in productioncritical environments
- Virtualization platforms VMware andor HyperV supporting highavailability OT workloads
- Backup restore and disaster recovery operations for OTMES systems imagelevel and applicationaware
- Storage and performance monitoring for latencysensitive MES workloads
- Working knowledge of MES backend components eg SQL Server historians reporting services
- Scripting and automation PowerShell andor Bash for operational consistency and rapid recovery
- Core OTadjacent infrastructure services
- Identity and access services Active Directory in OTsegmented domains
- DNS NTP certificate services
- Endpoint securityEDR interaction with servers eg Trellixtype platforms
- Infrastructure monitoring and ing eg Nagiostype systems
- Network fundamentals sufficient to distinguish server vs network failures
- Enterprise storage platforms eg Unityclass systems
Soft Skills
- Clear calm communication with shopfloor personnel site leadership and central OTIT teams
- Strong troubleshooting and rootcause analysis under timecritical production pressure
- Ability to prioritize operational risk over convenience during incidents and maintenance windows
- Effective collaboration with vendors integrators OT security and infrastructure teams
- Discipline in documentation runbooks and knowledge transfer to ensure repeatability and audit readiness
- Continuous improvement mindset focused on stability resilience and risk reduction
Experience
- 8-10 years of handson server administration experience
- Demonstrated experience supporting manufacturing MES or OTadjacent systems
- Proven track record operating systems where downtime has direct production and financial impact
- Experience working within changecontrolled securitygoverned environments
- Critical Role Distinctions NonNegotiable
- Why this is NOT a standard Manufacturing IT Server Administrator role
- MES systems are production systems not office IT services
- Recovery expectations are measured in minutes not hours or days
- Changes must be coordinated with production schedules validation requirements and OT cybersecurity controls
- Tribal knowledge of sitespecific manufacturing behavior is essential and cannot be learned remotely or reactively
- Errors or delays can directly impact safety quality compliance and revenue
Location Availability Requirements
- Onsite presence in Minnetonka Minnesota is mandatory and nonnegotiable
- This role must maintain regular physical presence to
- Support plant operations
- Interface with manufacturing and engineering teams
- Respond immediately to productionimpacting incidents
- Flexibility to support North American multisite operations including offhours or extended coverage when production demands require it
- Remoteonly or hybrid arrangements do not meet the operational requirements of this role
Skills
Mandatory Skills : AWS Infra Services
Good to Have Skills : M365 Suites of Products, Service level management
Other details
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $57,000.00 to $130,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
