Top 5370 Loan Servicing Support Jobs

Loan Support Specialist
CrossCountry Mortgage, LLC —Remote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Disability insurance
Loan Servicing Specialist
Noblesoft Solutions Inc. —Pittsburgh, PA
- $30 - $35 an hour
- Temporary
- Computer literacy
- Basic math
- Office
Quick Apply
Customer Support Specialist
UNION HOME MORTGAGE CORP —Remote
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Basic math
Quick Apply
Small Business Loan Servicing and Portfolio Support Manager
Business Consortium Fund, Inc —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- Analysis skills
- Organizational skills
- 1 year
Quick Apply
8d
Mortgage Due Diligence Quality Control Specialist (Remote)
Infinity International Processing Services —Remote
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Analysis skills
Default Loan Servicing Specialist-Bankruptcy-ServiceMac
ServiceMac, LLC —North Carolina
- $23.37 - $31.15 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Health insurance
Quick Apply
8d
Loan Support clerk
Verito Solutions —Brea, CA
- $25.46 - $27.00 an hour
- Contract
- 5 years
- Mid-level
- Office
Quick Apply
Collections Specialist - Back Office - Remote
defi AUTO LLC —Indianapolis, IN
- $21 an hour
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
- Paid training
- Tuition reimbursement
Quick Apply
11d
Transaction Management Associate
Zillow.com —Remote
- $25.00 - $39.40 an hour
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Finance
Dealer Success Representative
DigniFi —Remote
- $26.70 - $28.25 an hour
- Full-time
- Mid-level
- Microsoft Office
- 2 years
- Paid parental leave
- Paid holidays
Quick Apply
Loan Servicing Support Specialist
Columbia Banking System —Phoenix, AZ
- $18 - $30 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Mortgage Compliance Analyst (Remote)
Mphasis Limited —Remote
- $22 - $25 an hour
- Overtime
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
Quick Apply
9d
Construction Draw Specialist/Asset Manager
Chicago Community Loan Fund —Chicago, IL
- $62,520 - $78,150 a year
- Full-time
- Hybrid work
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
SCS Loan Servicing Specialist
Alerus Financial —Shoreview, MN
- $28 - $33 an hour
- Mid-level
- Office
- Ability to sit for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Senior Accountant (Accountant II)
Hawaii Community Lending —Hawaii
- From $75,000 a year
- Weekends as needed
- Background check
- 18 years or older
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Loan Servicing and Collections Manager
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Title Officer - Minimum 10 Years Experience
WASHINGTON TITLE & ESCROW —Liberty Lake, WA
- $24.42 - $32.56 an hour
- Full-time
- Background check
- Basic math
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Loan Servicing Associate
MidFirst Bank —Los Angeles, CA
- $45,000 - $58,000 a year
- Mid-level
- Office
- Computer skills
Commercial Credit Analyst-Must have 4 Yrs Commercial Real Estate Analysis Exp
International Bank of Chicago —Chicago, IL
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Bank Reconciliation Processor
Village Capital & Investment —Draper, UT
- $20 - $25 an hour
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for Loan Servicing Support

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Loan Servicing Support jobs near

Loan Support Specialist

CrossCountry Mortgage, LLC -
Remote

Apply Now

Job Details

Full-time

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance

Qualifications

Customer communication
Automated underwriting system
Microsoft Excel
Email customer support
Microsoft Outlook
Mortgage lending
Technical support via phone
In-person customer service
Mid-level
Production systems
Phone customer support
Internal employee customer service
Software documentation
Customer support for financial loans
Loan Origination Systems (LOS)
Technical support via email
Cross-functional collaboration
Associate's degree
2 years
Automated underwriting
Ticketing system technical support

Full Job Description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Loan Support Specialist is responsible for providing guidance to all employees. This ranges from answering “how-to” questions, providing advanced guidance on the use of loan origination systems and solving technical issues related to mortgage systems. The Loan Support Specialist creates procedures for leveraging support resources and develops self-help documentation and resources. This position is the central point of contact for Loan Officers and Loan Processors in need of assistance with lending activities and collaborates with subject matter experts in Underwriting, Closing, Secondary, Compliance, IT, and other departments to provide that assistance.

Job Responsibilities:

Provide daily loan support for all company employees via a ticketing system, inbound phone calls, email and in person for all company systems and software.
Provide guidance and troubleshooting assistance to Loan Officers, Loan Processors, Underwriters and others on the usage of loan origination systems and services.
Assist Loan Officers and Loan Processors in finding answers regarding loan eligibility and lending guidelines.
Responsible for loan level administrative tasks within the loan origination system.
Track tasks, activities and time spent within the ticketing system.
Provide customer service in person, on the phone and via ticketing system.
Collaborate among team members.

Qualifications and Skills:

Associate’s degree or equivalent combination of education/experience; bachelor’s degree, preferred.
Minimum 2 years’ experience as a Loan Processor or Loan Officer in the mortgage industry, preferred.
Minimum 3 years’ experience using Encompass360 Banker’s Edition in a production role, preferred.
Minimum 2 years’ experience providing direct support to employees or customers, preferred.
Experience utilizing a ticketing system to handle Loan Support questions, preferred.
Knowledge of mortgage loan origination activities, loan programs, and regulatory requirements.
Knowledge on the use of verification, credit, appraisal, title, pricing, and automated underwriting services as they relate to mortgage loan origination.
Excellent customer service skills.
Proficient in Microsoft Word, Excel, Outlook.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

Apply Now

Refine Your Search

Loan Servicing Support jobs

Loan Support Specialist

Loan Servicing Specialist

Customer Support Specialist

Small Business Loan Servicing and Portfolio Support Manager

Mortgage Due Diligence Quality Control Specialist (Remote)

Default Loan Servicing Specialist-Bankruptcy-ServiceMac

Loan Support clerk

Collections Specialist - Back Office - Remote

Transaction Management Associate

Dealer Success Representative

Loan Servicing Support Specialist

Mortgage Compliance Analyst (Remote)

Construction Draw Specialist/Asset Manager

SCS Loan Servicing Specialist

Senior Accountant (Accountant II)

Loan Servicing and Collections Manager

Senior Title Officer - Minimum 10 Years Experience

Loan Servicing Associate

Commercial Credit Analyst-Must have 4 Yrs Commercial Real Estate Analysis Exp

Bank Reconciliation Processor

I want to receive the latest job alert for Loan Servicing Support

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected