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Collision Center Manager - Hendrick Automotive Group | Tallahassee, FL

Hendrick Automotive Group -
Tallahassee, FL

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Job Details

Full-time
From $150,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

I-CAR Certification
Auto estimating
Team supervision
Customer service
Detailed cost estimating
Auto service management
High school diploma or GED
Driver's License
Collision repair shop experience
Collision repair
Estimating for automotive body repair
Leadership
Auto body repair
Collision repair appraisal

Full Job Description

Hendrick Collision Dale Earnhardt Jr Chevrolet

4325 W Pensacola St. Tallahassee, FL 32304

Hendrick Automotive Group (the largest privately-owned dealership group in the USA) is seeking an Experienced Collision Center Manager to lead our Dale Earnhardt Jr. Chevrolet Collision Center.

The ideal candidate will have at least 5+ years of experience exceeding goals, managing a LARGE team in a high-volume collision center.

*Experience in an in-house dealership collision center and I-CAR certifications are highly desirable!

Sign-on bonus and full relocation assistance are available to highly qualified candidates.

We offer excellent industry partnerships, the support to develop a consistent workflow, and a generous pay plan. This shop is currently an I-CAR Gold Class, ASE-certified facility with OEM certifications for major brands such as Tesla, Honda, Chrysler/Dodge/Jeep/RAM, GM, Kia, Nissan, and more!

Why Join the Hendrick Team:

Competitive Compensation with unlimited earning potential ($150,000+)
Paid Health Insurance
100% 401(k) Match
Vision, Dental, and other benefits
A Winning, Team-Oriented Culture
Employee assistance program
Employee discounts on new and used vehicles, service and parts
Life Insurance, Paid Time Off, and various other benefits

What You'll Do:

As the Collision Center Manager, you will be responsible for overseeing the operations, profitability, performance results, department supervision, and customer satisfaction of the Collision Center. You will manage the repair process, including accurate estimates for repairs and costs for customer vehicles.

Supervisory Responsibilities: This role has direct supervisory responsibilities.

Essential Duties & Responsibilities:

· Continuously work to improve operations within the Collision Center

· Collaborate with upper management and HR to make hiring, disciplinary, and staffing decisions

· Supervise and train Collision Center department employees

· Set schedules and assign tasks to department staff

· Oversee the assessment of repair needs and the development of repair cost estimates

· Communicate with insurance companies to ensure complete coverage of repairs

· Cultivate and maintain relationships with insurance companies to secure and retain DRP (Direct Repair Program) status

· Review repair orders for accuracy and completeness

· Monitor gross profit margins and control expenses

· Build and maintain strong vendor relationships

· Attend weekly management meetings

· Ensure strong employee relations and morale

· Maintain a Customer Satisfaction Index (CSI) at or above company standards

· Ensure a safe, organized, and clean work environment

· Participate in required training programs

· Accurately record all hours worked in the company timekeeping system

· Adhere to Safeguards rules and regulations

· Demonstrate the company's core values in daily work

· Comply with company policies and safety regulations

· Follow all local, state, and federal safety rules and regulations while performing duties

· Perform additional tasks as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

A Valid Driver's License is required for this position

Education: High School Diploma or Equivalent required; Bachelor's degree preferred

Field of Study: Associate's Degree or graduation from an accredited Technical School program in Automotive Technology, Autobody Repair Technology, Collision Repair and Refinish Technology, or a similar field of study preferred

Experience: At least 5 years of relevant experience in the auto collision industry, with extensive knowledge of body repair methods, estimating/auto body service writing, and customer service. Management or supervisory experience is required.

Certifications: I-CAR certifications and any relevant OEM certifications (GM, Honda, Tesla etc.) are a plus!

Other skills Needed:

Computer Skills
Communication Skills
Attendance Expectations
Physical Demands
Environment Demands
Verbal and Writing Ability
Math Ability
Reasoning Ability

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, Commitment to Continuous Improvement

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

Job Type: Full-time

Pay: From $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Relocation assistance
Retirement plan
Vision insurance

Application Question(s):

Have you ever worked for the Hendrick Automotive Group, Hendrick Motorsports, or any Hendrick-affiliated dealership, collision center, or organization? YES or NO
Have you ever managed a dealer based collision center, or a collision center "attached" or connected to a dealership?

Education:

High school or equivalent (Required)

Experience:

Collision Center Management : 3 years (Required)
Auto Body Repair/Paint & Refinish OR Auto Body Estimating: 5 years (Required)

License/Certification:

Driver's License (Required)
I-CAR Certification (Preferred)

Work Location: In person

Quick Apply

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